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BIC Platform  OverviewUNIXBusinessApplication

BIC Platform is #17 ranked solution in BPM Software and #18 ranked solution in Business Process Design tools. PeerSpot users give BIC Platform an average rating of 10 out of 10. BIC Platform is most commonly compared to ARIS BPA: BIC Platform vs ARIS BPA. The top industry researching this solution are professionals from a computer software company, accounting for 30% of all views.
What is BIC Platform ?

BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems. 

Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

Further information at: 

https://www.gbtec.com/bic-plat...

Try BIC Cloud 30 days for free:

https://www.gbtec.com/free-tri...

BIC Platform was previously known as BIC Cloud BPM, BIC Platform.

Buyer's Guide

Download the Business Process Design Buyer's Guide including reviews and more. Updated: April 2022

BIC Platform Customers

Daimler AG

Siemens AG

RWE

Bundesministerium des Innern

Uniklinikum Köln

Vattenfall

Ziemann

Dermapharm AG

Postbank

LBBW

EDEKA

BIC Platform Video

BIC Platform Reviews

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Principal Consultant & Partner at a consultancy with 1-10 employees
Consultant
A variety of models offered to suit varying needs; user friendly and low cost with great support
Pros and Cons
  • "This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
  • "There's an issue with the current manual that they're working on."

What is our primary use case?

I'm the chief executive and managing consultant and we are partners with BIC. 

What is most valuable?

I like that this is a low-cost and very user friendly solution. They also have different models to offer depending on the needs of the customer. Their training is web-based and very easy to understand and follow. They have excellent support so I really like to work with them. 

In the latest version they've included data mining or process mining so the design, the DRC, the execution automation in the data mining is great. The company has sessions where they present the different models so we can know what is most suitable to our needs. We were in competition with a company in Australia and we've just been notified that we received the tender. I'm in awe of what the software can do. The best part is it's really affordable for the African market. With the new tender that was just awarded to us, we are going to implement all four models.

What needs improvement?

I know they'll be looking into this in the new version but one thing they could improve is the manual. There's a process you follow with the modeling process diagram where you proceed step by step. Somehow, the manual doesn't follow the logical flow so you have to go back and do it again or change the numbering. The manual needs to be changed to fit in with the diagrams. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

The solution is definitely scalable. 

How are customer service and technical support?

The support is in Germany and there's just a one hour time difference so we don't have to wait for a response. They respond immediately. If we have a problem and they don't have an immediate solution, they'll put us on to someone else to solve the issue. It's been two years, I really can't complain.  

How was the initial setup?

The initial setup is very straightforward. We were up and running within a week or two. We also did some training through the company. It was very easy, not a lot of stress or problems. 

What other advice do I have?

I may be biased in answering but I would definitely recommend it, because currently I like the tool a lot. My long term goal is really to see whether we can set up the tech office in Africa with the BIC Cloud. It's so easy to do the modeling and to connect your processes.

I would recommend testing the solution and see how it goes. We normally ask for a month to test the tool, play around with it and get some experience. You can then make a decision based on that. 

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free Business Process Design Report and find out what your peers are saying about GBTEC Software AG, Software AG, Signavio, and more!
Updated: April 2022
Buyer's Guide
Download our free Business Process Design Report and find out what your peers are saying about GBTEC Software AG, Software AG, Signavio, and more!