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Barracuda Backup vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
5.8
Dell Avamar offers efficient data reduction, cost savings, enhanced IT operations, and strong data security against ransomware threats.
It not only saves time but also protects data.
 

Customer Service

Sentiment score
7.8
Barracuda Backup support's efficiency varies; it resolves issues quickly or slowly depending on staff experience and timezone availability.
Sentiment score
6.9
Dell Avamar support is knowledgeable but slow, with communication challenges and limited first-level responsiveness hindering comprehensive assistance.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
From my experience, the technical support from Barracuda receives an eight out of ten.
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
When their technical person is online, the quality of service and technical knowledge are very good.
The current technical support by Dell is very good.
 

Scalability Issues

Sentiment score
6.4
Barracuda Backup offers scalable solutions for businesses, with unlimited space and flexible options, though provider limitations may occur.
Sentiment score
6.6
Dell Avamar offers scalability for medium to large enterprises but requires costly node additions and has infrastructure limitations.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
The scalability is sufficient for my clients' use cases.
Dell Avamar offers very good scalability.
 

Stability Issues

Sentiment score
5.9
Barracuda Backup is rated highly for stability, though connectivity issues can affect virtual machines and cause isolated problems.
Sentiment score
8.2
Dell Avamar is stable and reliable, praised for smooth operation and low failure rates in various infrastructures.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
 

Room For Improvement

Barracuda Backup requires better integration, UI updates, improved support, more device compatibility, and AI-driven security features.
Dell Avamar needs UI, backup speed, cloud integration, and scalability improvements, with concerns over pricing and technical support.
The main area for improvement is integration and support for databases.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
They could add more features for cyber resilience and multi-cloud options in the next release to make it even better.
There are instances where backups fail on certain applications, which is an area that could be improved.
While Dell Avamar is a good product, the pricing is very high.
 

Setup Cost

Barracuda Backup offers budget-friendly pricing with per-terabyte licensing and free device replacement after three years.
Dell Avamar offers varying pricing experiences, with praised setup ease, but cost-effectiveness compared to competitors like Veeam is debated.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Makes it cheaper compared to other solutions.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
 

Valuable Features

Barracuda Backup excels with cloud functionality, fast restoration, effective email security, and reliable support, surpassing competitors in data protection.
Dell Avamar provides efficient deduplication, scalable backup, and recovery with strong integration and platform support for robust data protection.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
Its encryption mechanisms are very efficient, helping to secure sensitive data.
The most valuable feature is the instant recovery capability.
The most valuable feature for me is the backup functionality.
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
51st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
Cloud Backup (40th)
Dell Avamar
Ranking in Backup and Recovery
7th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Barracuda Backup is 0.4%, up from 0.2% compared to the previous year. The mindshare of Dell Avamar is 2.6%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell Avamar2.6%
Barracuda Backup0.4%
Other97.0%
Backup and Recovery
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
SamuelThomas - PeerSpot reviewer
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
8%
Educational Organization
7%
Manufacturing Company
12%
Financial Services Firm
11%
Government
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise48
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

LiveVault
Avamar
 

Overview

 

Sample Customers

Ochsner Health System
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Barracuda Backup vs. Dell Avamar and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.