We performed a comparison between Apica and IBM Security QRadar based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like the most is that Apica can simulate different browsers and different versions of desktop or mobile browsers."
"From our standpoint, there are a number of valuable features. The WebHooks are obviously really great. The alert framework is really good and then the reporting and visualizations that you get from the dashboards is good. Those three areas are primarily what my team's focused on in terms of usage from day to day."
"It is easy to set up and configure."
"It uses a basic scripting language, which is easy to learn and customize as needed. Compared to LoadRunner, I found writing and customizing code much easier in Apica."
"Our application SREs do script checks in such a way that closely mimic our customers' actions using the platform. Because there are so many different ways and options to be able to configure checks to closely mirror your applications' capabilities, it provides a lot of optionality for teams to create the right type of check that can notify when there are any issues. At the end of the day, we want our monitoring tools to be able to catch any outage before our customers do. This is where Apica Synthetic does a great job."
"You can tell from the operational space of people who are using and consuming this data that they are more integrated. It is not dependent on one team anymore. It saves a lot of time by capturing and pinpointing the exact problem that is happening quickly. We have moved from getting escalations manually to getting escalations synthetically."
"I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."
"As always, within the IT industry, everybody's always looking to upgrade and update everything else like that. Apica has been one of those things but it's really hard to replace because it offers us the unique capability to see what the customer is seeing. A lot of other ones can do Selenium script and things like that, but there's a lot in Apica that we use right now. We utilize a lot of the scenario options in Apica right now, and there's a lot of other ones that do parts of it, but it doesn't do everything that Apica does."
"The solution is easy to use, manage, and review all incidents."
"There is a single dashboard that gives us a complete overview of what is happening around the globe."
"The feature that I have found most valuable is its artificial intelligence component, Watson. Its contribution is pretty good from a machine-learning artificial intelligence perspective. This compliments the orchestration automation component, as well."
"The most valuable features are the AI assistant, which is good at detecting known types of behavior."
"Improved our organization's TCO."
"I have found IBM QRadar to be scalable."
"Stability-wise, I rate the solution a ten out of ten."
"The features that I have found most valuable in QRadar are its data enrichment, use case creations, and adding references - those kinds of features are very good. Also QRadar's event filtration and device integration are perfect."
"We could use more detailed information in the request and response sections."
"Alerting needs improvement. It's a little noisy. It needs some better options. Currently, they have an issue, when you set up a synthetic monitor, you can set up where it's monitoring from, a data center that Apica owns."
"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."
"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."
"The reporting part that we use for our executives needs a bit more customization capabilities. Right now, you can use only the three main templates for reporting. We would like to be able to customize them."
"The having to install an application on your desktop to utilize something like ZebraTester is a little cumbersome. It would be nice to see that become a web-based application. Having the documentation a little more accessible, and easier to digest by people who are just learning how to use the framework, especially when it comes to more complex or more edge-based cases would be really helpful to have."
"The accuracy of alerts can be improved a little bit. Right now, it's pretty good in terms of alerting pretty quickly about failures or changes in response times. However, what we have seen happen is the number of alerts that we are getting is very frequent, and we would like to tone down the number of alerts. That's the only trouble we have. Apica could tone down those settings because there is no option for us to tone it down to a level that would reduce the alerts to a minimum. As a platform, it does send us good alerts, but it could be improved a bit."
"Learning the tool has always been a little difficult from a scripting perspective because the framework is proprietary and unique. Once we became used to what it does and how to perform it, then it became easier for my team and me. I would like to see some of the testing steps be part of a more well-known language, like Java or Python. That would be a big improvement."
"AI is superb but need improvements."
"QRadar needs to be more specialized, along the lines of what other SIEM solutions are."
"Technical support could be improved by a bit."
"Needs better visualization options beyond the time series charts and a few other options that they have."
"In terms of additional features, a mobile app would be nice. Also, the reporting is definitely okay, but you have to make sure that everybody with different roles can understand it. There is room for improvement in the reporting."
"The quoting and the dashboard session could be improved. It should be more user-friendly."
"I would like to see a more user-friendly product."
"The advanced planning management (APM) features should be included."
Earn 20 points
Apica is ranked 45th in Log Management with 4 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. Apica is rated 8.4, while IBM Security QRadar is rated 8.0. The top reviewer of Apica writes "Offers transcript download feature and easy to set up and configure tests but not very user friendly". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Apica is most compared with Datadog, Dynatrace, AppDynamics, Apache JMeter and OpenText LoadRunner Cloud, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our Apica vs. IBM Security QRadar report.
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