IT Central Station is now PeerSpot: Here's why

Alfresco OverviewUNIXBusinessApplication

Alfresco is #3 ranked solution in top Document Management Software and #11 ranked solution in top Enterprise Content Management tools. PeerSpot users give Alfresco an average rating of 6 out of 10. Alfresco is most commonly compared to SharePoint: Alfresco vs SharePoint. The top industry researching this solution are professionals from a computer software company, accounting for 29% of all views.
What is Alfresco?

Founded in 2005, Alfresco is a leading enterprise content management and document management platform. Alfresco allows users to easily access, manage, share, and retain content in the same way that they work i.e. in the cloud, on mobile devices, at physical locations, or even through a combination of all of these.

Alfresco is based on open technology, making integration of the platform into the enterprise cost-effective, transparent and secure.

These are the core benefits of using Alfresco:

  • Content control
  • Collaboration across your company
  • Easy information sharing
  • Business process automation
  • Empowerment of IT and business users
  • Compliance throughout the lifecycle of the content
Buyer's Guide

Download the Enterprise Content Management Buyer's Guide including reviews and more. Updated: May 2022

Alfresco Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.

Alfresco Video

Alfresco Pricing Advice

What users are saying about Alfresco pricing:
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."

Alfresco Reviews

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Karthi Keyan - PeerSpot reviewer
Head Of Information Technology at UTSB Management
Real User
Leaderboard
Flexible and customizable but lacking integration with Microsoft
Pros and Cons
  • "The most valuable feature is the flexibility of the searching elements of the metadata."
  • "I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."

What is our primary use case?

I mainly use Alfresco for content management, workflow, integration to scanning solutions, and reduction.

What is most valuable?

The most valuable feature is the flexibility of the searching elements of the metadata. Other good features are that it's open-source and allows a lot of customization.

What needs improvement?

I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen. Alfresco also needs to be well-integrated with Microsoft, as it's currently a nuisance for customers who rely on Microsoft's Office 365 solutions. There's a pretty obvious gap in the overlap between SharePoint when customers go to O365 and are presented with the SharePoint license and storage to start with, which Alfresco isn't taking advantage of.

For how long have I used the solution?

I've been using Alfresco for two years.
Buyer's Guide
Enterprise Content Management
May 2022
Find out what your peers are saying about Alfresco, Microsoft, Nuxeo and others in Enterprise Content Management. Updated: May 2022.
599,220 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We've had no issues with scalability.

How are customer service and support?

Alfresco's technical support is average.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup is straightforward as it's deployed by the vendor or integrator. It took about three weeks to get it set up and running.

What's my experience with pricing, setup cost, and licensing?

The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly.

What other advice do I have?

In order to leverage Alfresco, you have to have a very large dataset. So if you're just working on a couple of million documents, it's probably not worthwhile installing it. Also, if you're looking for a look of customization, go with Alfresco, but if you're just going to use standard, out-of-the-box connectors, I would go with a different solution. I'd rate Alfresco six out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Enterprise Content Management Report and find out what your peers are saying about Alfresco, Microsoft, Nuxeo, and more!
Updated: May 2022
Buyer's Guide
Download our free Enterprise Content Management Report and find out what your peers are saying about Alfresco, Microsoft, Nuxeo, and more!