More and more organizations are successfully turning to AI to solve business challenges and create value. Now, Aisera is automating the resolution of service issues to deliver a scalable, personalized, proactive and secure AI Service Experience across enterprise domains. The world’s first AI Service Management (AISM) solution transforms service-oriented groups like IT, HR, facilities, sales, customer service, and operations. Aisera empowers organizations with business uptime, improved productivity, cost reduction, and a consumer-like self-service experience for both employees and customers.
| Product | Market Share (%) |
|---|---|
| Aisera AI Service Desk | 0.5% |
| ServiceNow | 22.1% |
| JIRA Service Management | 9.1% |
| Other | 68.3% |
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