We are an IT consulting system integration and managed service provider. We provide service to different companies and focus on IT infrastructure, licenses, and security network. We also provide IPs, data center, virtualization, cloud solutions, etc.
Our customer had a performance issue. So, I introduced them to enterprise side of the Accedian solution.
They have both on-premise and SaaS, but the primary component is deployed on-premise. We gave them two components to the solution: One is called active monitoring and another is called passive monitoring.
The active monitoring is part of their box appliance into the circuits and used to collect real-time information. That information will be sent over to their SaaS platform for analytics. We collect the information locally, installing a sensor control unit, which is a virtual server. Then, information gets collected from all the locations via active monitoring. The information will then be sent over to a the SaaS platform, which Accedian has for analysis.
- The ant Module is an appliance monitor, like a black box appliance. That's controlled by VMware. It is active monitoring and appliance-based. It plugs in data to the local VMware virtual server for collection, which is sent over to the cloud staff for analytics.
- The latest version of PVX that we are using is 6.6. That's for the application performance monitoring, which is passive. I know they are also trying to get the PVX into the cloud for analytics as well. I think that will happen later this year, but right now, it's being analyzed locally on a separate VMware server.
They have a bunch of VMware servers using the full control for orchestrator and to do analysis.
For this particular deployment, we monitor the Internet, but we don't have Amazon Web Services or cloud deployment. We don't use the cloud for our service application. We have a local hosted service data center and our own private cloud. We built our own hosted data center at a third-party. Therefore, we do monitor the data side of the performance, including the connection, network, and application, but it's not a public cloud. We deploy the same PVX and ant Modules in our private cloud environment. These collect the application data for me so we can see how the application performs. It has achieved what I wanted to do, so it works great.