Cisco Provider Connectivity Assurance vs LogicMonitor comparison

Cisco Provider Connectivity...

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Executive SummaryUpdated on Mar 9, 2025

LogicMonitor and Cisco Provider Connectivity Assurance compete in the network monitoring solutions category. LogicMonitor has the edge due to its customizable dashboards and user-focused customer service.

Features: LogicMonitor supports customizable dashboards with interactive data visualization, rapid data processing, and individual alert tuning, making it suitable for varied environments. Cisco Provider Connectivity Assurance ensures reliable network connectivity with a traditional monitoring approach, emphasizing consistent network performance and connectivity assurance.

Room for Improvement: LogicMonitor needs to enhance topology mapping, automation features in alarm logic, and improve its reporting capabilities for more intuitive data presentation. Cisco Provider Connectivity Assurance could benefit from user interface improvements and more robust reporting options that visually highlight key performance indicators, alongside a need for easier integration processes.

Ease of Deployment and Customer Service: LogicMonitor offers flexible deployment options across Public Cloud, On-premises, and Hybrid Cloud environments, coupled with easy integration and strong customer service. Customers value its prompt and efficient support. Cisco Provider Connectivity Assurance, primarily deployed On-premises, is perceived as reliable, but LogicMonitor is often highlighted for its active customer engagement and speedy issue resolution.

Pricing and ROI: LogicMonitor is noted for its cost-effectiveness in replacing high-cost solutions by offering premium features that justify the pricing and increase ROI through reduced false alerts and operational efficiencies. Cisco Provider Connectivity Assurance is seen as expensive and might deter budget-conscious buyers, despite the value it provides. LogicMonitor's pricing model allows scalability, aligning better with managed service needs, while Cisco's pricing appears less flexible.

To learn more, read our detailed Cisco Provider Connectivity Assurance vs. LogicMonitor Report (Updated: April 2025).

Cisco Provider Connectivity Assurance vs. LogicMonitor

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

46th

Ranking in Network Monitoring Software

40th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

LogicMonitor

Ranking in Application Performance Monitoring (APM) and Observability

16th

Ranking in Network Monitoring Software

9th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (11th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (6th)

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cisco Provider Connectivity Assurance is 0.3%, down from 0.3% compared to the previous year. The mindshare of LogicMonitor is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sylvain Germe

Application and Network Performance Engineer at a tech services company with 1-10 employees

Highly scalable, responsive support, but lacking new features

This solution is geared towards on-premise setups, and would not be useful if the company plans to move to the cloud within the next two years, such as Google Cloud for example. If the goal is to monitor bandwidth at remote sites and identify performance issues because the network is under the control, this solution is useful. However, if a company primarily uses cloud-based servers and does not manage the internet connection of its remote sites, the solution becomes less useful. I rate Accedian Skylight a seven out of ten. I have a positive opinion of the tool, but it can be challenging to set up. It is also limited in its applicability to certain use cases. I am familiar with the engineers behind the solution and have a good impression of them. However, I am not pleased with the fact that the company removed many features and raised prices after it was acquired by Accedian.

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Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."

"One valuable feature we have is real-time monitoring for connection issues."

"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."

"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."

"The performance of Accedian Skylight is better than other vendors."

"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."

"The response times, with the performance, are really interesting too, where you can see the packet loss."

"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."

More Cisco Provider Connectivity Assurance pros

"The initial setup is very simple."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."

"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."

"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."

More LogicMonitor pros

Cons

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"The UI interface of Accedian Skylight could improve."

"The Accedian Skylight user interface still has room for improvement."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."

"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."

"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."

"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."

More Cisco Provider Connectivity Assurance cons

"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."

"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."

"The topology mapping is all based on the dynamic discovery of devices that could talk to each other. There is no real manual way that you can set up a join between two devices to say, "This is how this network is actually set up." For example, if you have a device, and you're only pinning that device and not getting any real intelligent information from it, then it can't appear on the map with other devices. Or if it can appear, then it won't show you which devices are actually joined to it."

"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

More LogicMonitor cons

Pricing and Cost Advice

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"It provides value and the cost is not huge."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"The pricing is cheaper than other competing products, which is better for our budgets."

"We understand there's a significant cost difference, but have yet to investigate fully."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

"The price is competitive overall, depending on the type of customer."

More Cisco Provider Connectivity Assurance pricing and cost advice

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"They are expensive for the cloud."

"We pay for the enterprise tech support."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"The tool's pricing falls into the middle range."

More LogicMonitor pricing and cost advice

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

39%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

19%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

What is your primary use case for Accedian Skylight?

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

ThousandEyes vs Cisco Provider Connectivity Assurance

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Compared 9% of the time

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Compared 5% of the time

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Compared 9% of the time

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Compared 8% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 6% of the time

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Product Reports

Cisco Provider Connectivity Assurance

May 2025

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Download LogicMonitor product report

April 2025

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

No data available

Overview

Cisco Provider Connectivity Assurance offers real-time application and network performance monitoring, VPN management, and network diagnostics across multiple sites.

Organizations use Cisco Provider Connectivity Assurance for active and passive monitoring, stress testing, and troubleshooting performance issues. Deployed both on-premise and in the cloud, it supports IT infrastructure, security, and analytics with end-to-end performance measurement across cloud data centers. The modern, intuitive interface features TWAMP for real-time traffic accuracy and standardized reports, along with insightful dashboards for circuit performance, latency, jitter, and throughput monitoring.

What are the most important features?

TWAMP: Provides real-time traffic accuracy and standardized reporting.
Insightful Dashboards: Monitor circuit performance, latency, jitter, and throughput.
Security Integration: Compatible with tools like Splunk for enhanced security.
Application Support: Facilitates comprehensive network performance analysis.

What benefits or ROI should users look for in reviews?

Quick Corrective Actions: Immediate response capabilities for performance issues.
Easy Navigation: User-friendly layouts simplify monitoring and troubleshooting.
Comprehensive Analytics: Advanced tools for in-depth network performance insights.
Cloud and On-Premise Options: Flexible deployment to meet different needs.

In industries like finance and healthcare, Cisco Provider Connectivity Assurance ensures robust performance monitoring and quick diagnostics for VPNs and internet lines. It aids in maintaining the integrity and security of data transference, facilitating active and passive monitoring, stress testing, and performance troubleshooting across geographically dispersed locations, ensuring seamless operation and compliance with industry standards.

Cisco

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens