What is our primary use case?
I use the solution in my company for all kinds of configurations, ranging from basic to advanced. With the tool, you can also add all upgrade plans with some customers' migration plans. I did three projects in Canada during the current year involving migration from VMware to Nutanix. I have done many things related to VMware and Nutanix.
What is most valuable?
Based on my experience working with VMware products for a long time, I can say that vCenter Configuration Manager is a good and stable solution. The flexibility offered by the product is its valuable feature.
What needs improvement?
The only challenge my company faces with the solution in relation to the customers is something that is directly related to the tool's pricing. If we compare vCenter Configuration Manager with Nutanix, the latter has a clearer strategy in regard to pricing and licensing. With VMware's recent changes, customers are confused about the tool. The challenges related to the tool are not technical in nature, as they are more about sales for me.
From an improvement perspective, if VMware offers one interface like Nutanix to operate all its tools, then it will be a perfect product.
For how long have I used the solution?
I have been using vCenter Configuration Manager since 2012. My company has a partnership with VMware.
What do I think about the stability of the solution?
The product is stable, specifically VMware vCenter Server 7.0. I don't know if VMware vCenter Server 8.0 is stable or not because the only thing I did with it was an upgrade for one of my company's customers. With the integration of vCenter Configuration Manager with VMware vSphere Lifecycle Manager, some customers can use the update or patch quickly. If customers find any instability in the tool, they can check the patching or get an update directly from the VMware vSphere Lifecycle Manager.
What do I think about the scalability of the solution?
It is not an easily scalable tool, but it is possible if you have a new platform or want to expand a platform. You need to reconfigure everything and reinstall the tool from the beginning. If you want to use a different sizing, you can change it directly from the actual one, but you need to plan it beforehand. Imagine you have only vCenter Configuration Manager for three servers, and you didn't know that in the future, you may have more physical servers. When you add more physical servers to your environment, you need to resize your vCenter Configuration Manager to follow the huge added workload. In the aforementioned case, you need to prepare your vCenter, but I don't see such configurations being complex, though some customers have not done it before and may find it complex.
Using the scalability features of the product is easy.
How are customer service and support?
I have never contacted the support team of VMware. I don't have any idea about how the product can improve its efficiency and performance. I don't know if the product is supportive of operating in Canada since it is divided into two parts, namely French and English. I don't know if the product of support in French for the residents in Quebec.
For vCenter Configuration Manager, if I want to search for something suddenly, VMware has a very big online community where you can find all the answers related to the product along with the experiences of other people who are involved in some special kind of configurations related to the product. I found the answer to my queries through the online community for VMware NSX.
Which solution did I use previously and why did I switch?
Compared to the other tools I have used before vCenter Configuration Manager, I can say that they don't offer the same architecture as vCenter because, if a user considers the objective of the solution, then it can be said that its purpose is to manage all the resources from one interface. I think that to see what improvements are required in vCenter Configuration Manager, you need to compare it with Nutanix, as it is a tool that improves the efficiency of monitoring, management, and operation platforms. From one tool, you get to use multiple functionalities, and it allows you to upgrade, monitor, and do health checks. The aforementioned details state the reason why VMware wants to merge all its products. If VMware merges all its products, then the administrator can use the tool with just one interface, which is technically helpful, especially if you do the handover of the product after the completion of a project since it is not easy to explain different products and hand over different products.
How was the initial setup?
I have taken care of the product's easy and complex setup phases with many customers not only in Canada but across the globe.
I rate the product's setup phase a ten on a scale of one to ten, where ten means the easiest setup.
My team has faced challenges during the implementation process in the past, but not anymore.
What other advice do I have?
For monitoring purposes, I use VMware Aria Operations and VMware vROps.
I use the product to migrate from physical to virtual servers. I use the product from scratch. I start from zero and ensure that our company's customers get all the configurations they want. Sometimes, I do some operations in my company's customers' environment and in the production part, which is a different operation involving expansion, upgrades, or new reconfigurations. My use of the tool depends on the use case of our company's customers.
I haven't used the product's automation capabilities to improve my company's administrative tasks. There are some other tools in my company that are used for automation. Even for the scripting part, vCenter Configuration Manager was not used. With vCenter Configuration Manager, I had only used the scripting part once for one migration, but it wasn't a high-level script.
Speaking about the product's ability to save resources and time, I can say that in some projects, the use of resources was really high use and was not used correctly. After my company installed the VMware solution at our customers' locations, they saw that there was a big difference between their physical environment and virtual environment.
VMware has changed its strategy with Broadcom related to different products. VMware has now merged everything into one product with the help of VMware Cloud Foundation, which I think is the best idea for the moment, especially considering how it has many tools, interfaces, and different tools to manage VMware. With time, the customers might start to feel a bit confused about how to manage the tools and how to be certified by VMware. The customers may have a lot of questions related to the tool in their minds. I think the strategy of merging everything into VMware Cloud Foundation will be good for VMware since everything can be merged into one interface.
I recommend the product to those who plan to use it. The market share of VMware is huge. It is not even necessary to prove the capabilities attached to the product. The only reason that VMware needs to prove itself in the market is because some of the customers have started to use solutions like Proxmox, Nutanix, and other such products. The challenge for VMware is to prove to the customers that it is the leader in all kinds of solutions it offers.
I rate the tool a nine out of ten.