The stability of TIBCO Jaspersoft needs improvement. We have identified many areas for improvement. Currently, I'm upgrading to 8.0.3 and we have encountered several issues. For example, our current version of Jasper 7 is not compatible with MySQL 8 data sources as an application DB. We have confirmed with TIBCO Jaspersoft that we cannot connect with Jasper 7 servers, which is a major disadvantage for our product. TIBCO Jaspersoft cannot prevent external application database connectivity just because they do not support it. The connectivity needs to be supported regardless of whether we upgrade from our version or not. We should be able to provide database connectivity across all databases since this is not dependent on Jasper but instead is managed by other teams. We are currently at a standstill, preventing other application upgrades as well. The customer support who are working on the product needs to be vastly more knowledgeable than those of us who are mere external users. We expect them to be at least a hundred times more proficient in terms of understanding how the reporting process and each functionality work. However, this is not currently the case. Customer support has a lot of room for improvement. I would like to suggest performance testing-related measures be included in the solution, such as built-in loggers to track connection pools. Additionally, it would be beneficial to have a bundle of performance checks that could be easily set up, including important logs. Furthermore, the data security implementation should be improved, possibly through profile activities. Lastly, the UI should be simplified for domain creation to make the process easier to understand. TIBCO Jaspersoft currently lacks the ability to read data from web service-related data sources, a feature that is now a standard in the industry. This is a major shortcoming, particularly since it is a feature that is commonly used by the community. Unfortunately, TIBCO does not officially support web service data sources, but this is an issue that needs to be addressed. It is imperative that TIBCO Jaspersoft has the capability to fetch data from web services in order to keep up with industry standards.