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Chan Sambopol - PeerSpot reviewer
Manager, Core Banking Office at a financial services firm with 201-500 employees
Real User
Feb 8, 2023
Easy to use with a nice design and good connectivity
Pros and Cons
  • "It's easy to use and maintain."
  • "We'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing."

What is our primary use case?

It is used for exporting our reports to the user. We can install our server for the Community Edition, and then we design based on the tools. Then, we can use iReport or even use Jasper's v0.2 to design this report and deploy it to the server. Then, we create the user and give the privilege to the user. The user can execute the report and export it into many formats, like Excel, PDF, or something else. There are about ten formats available in Jasper.

I do not yet deploy it through the cloud. I just work on-premise only. That said, TIBCO already provides a feature to support the cloud.

Around 30 people are using this solution in my organization. 

Some use it to manage the reports or to design the reports. Some just log in to execute the report and export the report.

What is most valuable?

I cannot say there is only one feature I like. As a whole, the design and the connectivity through the data sources are great. It's all well-planned. It can connect to many data sources. We use spreadsheets, MySQL, Postgres, Oracle, and so on, without issue. We like that it allows us to connect to many data sources.

It's easy to use and maintain. If you just export, or you want to transform this product to another environment, it's easy. I feel confident with this product. There are no concerns regarding loss either as it's easy to redeploy.

What needs improvement?

TIBCO Jaspersoft has two versions. Version one is the enterprise version, The other one is the community version, and which allows us to use it for free. In the free version, we have to support ourselves. For the enterprise version, you have technical support if you need it. I wish that we had more support while in the portal, at least for the community version, or if we could talk to someone regarding issues, like how to configure or fine-tune would be helpful. We'd like to have help on how to solve some problems when we use the product and have some error or limitation. They need to, at the very least, improve the community.

The Enterprise Edition has support, and we can force some tickets through the portal and then have an engineer support us in some cases. However, in terms of the subscription price, it's a bit high. 

Therefore, we'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing.

For how long have I used the solution?

I have used this solution for about ten years. We started using the community version of JasperReports in 2013.

Buyer's Guide
TIBCO Jaspersoft
April 2026
Learn what your peers think about TIBCO Jaspersoft. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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What do I think about the stability of the solution?

It's very stable. My surveys run on Linux and users can use our software without disturbance, without interruption. If there is no interruption regarding power, you can have up to one year of stability with no worries in regard to performance capabilities. 

I'd rate the overall stability nine out of ten. I cannot say ten, due to the fact that sometimes when a user exports heavy amounts of data, performance may be impacted. For example, if a user is doing something like one million rows of data for export, there can be some challenges.

What do I think about the scalability of the solution?

It is not quite scalable cost-wise. While, if we go even deeper, this product can scale up. Or, even if you want to deploy to the cloud, or you want to do the cluster, you can scale. However, it is not easy if you consider the price. One license is expensive. If we purchase more than one it can get very costly. 

The scalability would be eight to nine out of ten in terms of the ability to scale, however, the cost would be hard to bear for many. 

How are customer service and support?

I don't use technical support right now. I don't subscribe to the enterprise version, so everything I learned I had to do by myself.

You need to use the documentation or the community, and you can find everything that you need from there. If you have some experience with the solution, you just need to go through the documentation and solve the issues yourself.

How was the initial setup?

When I started using the TIBCO Free Edition, it was in version five. It's easy to set up, and it supports many platforms - such as Microsoft Windows and Linux. 

It is very convenient for a user to set up. TIBCO builds the auto setup, so we just click and configure everything and then simply start to use this product.

It's easy to set up. I would rate the setup ten out of ten based on its ease.

If you're familiar with the product, you just spend half an hour getting it up and running.

The product is bundled already, so you just click, click, click, click, and it sets up. You will browse to the URL and then log in as the administrator. However, if you want to customize something, due to the fact that it is a free edition, you need to have some knowledge. You can't really get outside help. You have to be knowledgeable and self-reliant. 

What's my experience with pricing, setup cost, and licensing?

I'd rate the pricing around six or seven out of ten. The price is a bit expensive, yet it's still acceptable. When they launched the business, they wanted the business to support engineers to develop and improve on the product. There are costs involved in that. Developers often are expensive, and companies need to pay them a high salary. That's likely why it costs so much. Still, the price, for me, is a bit expensive compared to the market.

Since I checked last time, only one annual license costs about $25,000. If we increase the number of licenses, the bill per month will be very high.

Which other solutions did I evaluate?

I've looked into Tableau and Power BI. There are others as well. 

The difference is TIBCO is an independent platform, so we can run on any operating system. We don't care about Linux or Windows. We don't need to care about the distributor. We can run anywhere - even the cloud. We can connect to Microsoft's FTL, MySQL for database, Db2, or even can connect to other big data options. It's an independent platform that is very easy to manage and use.

What other advice do I have?

I would rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager at a tech vendor with 10,001+ employees
Real User
Top 20
Feb 3, 2023
Good reporting and scalability, but is not stable
Pros and Cons
  • "The end-user reporting is very handy and the standard reports that can be achieved by using Jaspersoft Studio are quite impressive."
  • "The stability of TIBCO Jaspersoft needs improvement."

What is our primary use case?

We use Jaspersoft for IT operational reporting across the bank, including finance, account management, and the back office. Additionally, Jaspersoft is used by the application control team to generate ad hoc reports to provide user insights when requested.

What is most valuable?

The end-user reporting is very handy and the standard reports that can be achieved by using Jaspersoft Studio are quite impressive. Even people with limited programming experience can quickly pick up how to use the product and create reports. The Community Edition is also quite helpful and cost-effective, allowing people to meet their reporting needs without spending a large budget where ad-hoc reporting is not required.

What needs improvement?

The stability of TIBCO Jaspersoft needs improvement.

We have identified many areas for improvement. Currently, I'm upgrading to 8.0.3 and we have encountered several issues. For example, our current version of Jasper 7 is not compatible with MySQL 8 data sources as an application DB. We have confirmed with TIBCO Jaspersoft that we cannot connect with Jasper 7 servers, which is a major disadvantage for our product. TIBCO Jaspersoft cannot prevent external application database connectivity just because they do not support it. The connectivity needs to be supported regardless of whether we upgrade from our version or not. We should be able to provide database connectivity across all databases since this is not dependent on Jasper but instead is managed by other teams. We are currently at a standstill, preventing other application upgrades as well.

The customer support who are working on the product needs to be vastly more knowledgeable than those of us who are mere external users. We expect them to be at least a hundred times more proficient in terms of understanding how the reporting process and each functionality work. However, this is not currently the case. Customer support has a lot of room for improvement.

I would like to suggest performance testing-related measures be included in the solution, such as built-in loggers to track connection pools. Additionally, it would be beneficial to have a bundle of performance checks that could be easily set up, including important logs. Furthermore, the data security implementation should be improved, possibly through profile activities. Lastly, the UI should be simplified for domain creation to make the process easier to understand.

TIBCO Jaspersoft currently lacks the ability to read data from web service-related data sources, a feature that is now a standard in the industry. This is a major shortcoming, particularly since it is a feature that is commonly used by the community. Unfortunately, TIBCO does not officially support web service data sources, but this is an issue that needs to be addressed. It is imperative that TIBCO Jaspersoft has the capability to fetch data from web services in order to keep up with industry standards.

For how long have I used the solution?

I have been using the solution for 11 years.

What do I think about the stability of the solution?

I am a bit worried about the decline in product stability and consistency since the acquisition of Jasper by TIBCO.

What do I think about the scalability of the solution?

We currently have 1500 people using the solution. Mostly, their users are from different teams, such as finance and application teams. For example, application teams use Jasper to track their opening process, while OPM Output Management uses Jasper to generate reports and compare their outputs with the expected results. Additionally, Jasper Report Excel is used to determine if the outputs are being generated on time.

How are customer service and support?

During my time as a TIBCO SME in Lebanon, I often had to rely on TIBCO support. Unfortunately, I ended up providing solutions more often than receiving them, indicating that the support expertise was not as strong as expected. The response times are often so long that we often have to provide our own solutions or initial suggestions before they can respond. It's a very frustrating process, as the response times are simply too slow.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup of Jasper with JBoss is straightforward. We don't use a bundled setup with Apache Tomcat, but what makes it complicated is that Jasper's documentation does not adequately cover two key activities: security setup during installation and encryption of passwords. These security-related tasks should be incorporated into the installation guide, as they must be done in conjunction with the installation. This way, instructions on how to encrypt passwords would accompany the installation, making it easier for those setting up Jasper.

The deployment takes around five working days.

What's my experience with pricing, setup cost, and licensing?

I find the price to be reliable and not overly costly.

What other advice do I have?

I give the solution a seven out of ten.

I strongly recommend using this solution, depending on the use case. TIBCO Jaspersoft can enable end users to develop their own reports, although it requires technical expertise and a significant amount of time. To make this possible, a logical layer needs to be built and an intuitive user interface needs to be provided.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
TIBCO Jaspersoft
April 2026
Learn what your peers think about TIBCO Jaspersoft. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,438 professionals have used our research since 2012.
Asad Ur Rehman - PeerSpot reviewer
ERP Manager | Implementation Head at Tharsol
Real User
Dec 8, 2022
Easily incorporates and integrates with our applications and integrates reports
Pros and Cons
  • "The growth time is the most valuable feature of TIBCO Jaspersoft."
  • "TIBCO Jaspersoft would benefit from enabling you to run multiple reports in one file and incorporating more options related to multiple reports."

What is our primary use case?

We primarily use the solution to integrate reports.

What is most valuable?

The growth time is the most valuable feature of TIBCO Jaspersoft.

What needs improvement?

I would suggest that TIBCO Jaspersoft make improvements to their reports within their reports. In other words, make the market reports in just one click and in one PDF file.

In future releases, TIBCO Jaspersoft would benefit from enabling you to run multiple reports in one file and incorporating more options related to multiple reports.

For how long have I used the solution?

I have been using TIBCO Jaspersoft since 2016.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

From my point of view, TIBCO Jaspersoft is scalable. We have a total of 40 people in our IT domain using this tool.

How are customer service and support?

Back in 2017, I notified customer service and support of a reporting issue. The technician was kind and supported me in order to resolve the issue. Overall, I would rate them a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In 2015, we evaluated many tools. When we came to know TIBCO Jaspersoft, we felt it was the most appropriate solution that met our needs. 

We chose TIBCO because of the ability to drag and drop all the segments into detailed segments. 

Also, we could easily incorporate and integrate the tool with our applications.

How was the initial setup?

The initial setup of TIBCO Jaspersoft is very easy. With knowledge of SQL, you can just grab the tool. It takes approximately 15 minutes to deploy.

What other advice do I have?

I would suggest that anyone that is considering TIBCO Jaspersoft as a solution in their organization, first have the proper command of SQL Query. Without SQL Query, you are not able to get the required report. SQL Query is the basic requirement of this tool.

Overall, I would rate TIBCO Jaspersoft a nine out of 10. This product has been very helpful to me throughout my career. The solution has all the functionalities and is enough for me in my domain.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Darko Margetic - PeerSpot reviewer
Data Scientist at a tech services company with 51-200 employees
MSP
Mar 2, 2023
Reporting flexibility, stable, and scalable
Pros and Cons
  • "The designer is the most valuable feature."
  • "Currently, JSON format is the main format we use, however, in TIBCO Jaspersoft, XML format is the default and JSON did not work because TIBCO did not fix it."

What is our primary use case?

The primary use case was creating reports and distributing them over the web to my in-house colleagues, and for some departments that used certain reports, Jasper was free and very effective for presenting data from databases.

How has it helped my organization?

Some colleagues need to see data in Excel or PDF format, and when I worked with Java proprietary applications, I had to code a master meditation to save data and colors, etc. TIBCO Jaspersoft was something new to me, and I was able to create reports quickly. The benefit was that I could use Java JDBC connections to connect to any type of database, such as Oracle, MySQL, or Postgres. This was very beneficial for me as I could quickly create and present reports to those who needed proprietary reports designed for the type of sales they wanted. TIBCO Jaspersoft was great for me as I didn't have to use Java coding. I saw that as a designer, I could meet almost all customers' expectations. When I saw how the server worked, I realized I could make reports easily and deploy them to the server and scheduler. We could easily schedule and create reports to send to clients. This was very useful for me as we could schedule with different parameters and it was very configurable.

What is most valuable?

The designer is the most valuable feature. For example, I saw that Jasper has some Excel files. We can also design macros on Excel files, which is very useful for customers who need to work with them. Additionally, some customers want to look at Excel to see, the callers, and sales. With macros and formulas, I can do everything they imagine. Other solutions don't have the option to create macros on Excel. We have designed some reports and we can also use them inside of the report set to set properties for Excel. Macros, formulas, and other features are very useful for Economists. I often use these features.

What needs improvement?

For over ten years, the server was developed in Java, using the Java Spring Framework. Last year, I used version 8.0.0 and I did not think it was very good. Currently, it is a Spring Boot, which is new in our framework. I think it is in use because of the legacy of the previous versions, which can sometimes be problematic. Last year, I used a server from a rest service part. We have an in-house front-end service, and TIBCO Jaspersoft was the backend service, we used to store reports and execute reports over the rest of it, but there were many problems. Currently, JSON format is the main format we use, however, in TIBCO Jaspersoft, XML format is the default and JSON did not work because TIBCO did not fix it. For the development part, I think the best thing to do is to make a new server on some other framework. I will not upgrade the old Spring, which is version 8.0.0. That is my opinion. I will create a new server from scratch and copy stuff from the old servers, but not upgrade because the old legacy stuff will then become lost.

For how long have I used the solution?

I have been using the solution for over eight years.

What do I think about the stability of the solution?

I give the stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable but we need to have experience in order to make sure it scales properly.

We have 15 people using the solution in our organization.

How was the initial setup?

The initial setup for me was easy due to my experience; I would rate it an eight out of ten. The solution has many configuration files to set up a server, and we can connect to LDAP or Active Directory. Token authorization is required for all applications, which are microservices, but the solution did not have this configuration option due to its old Spring version.

The deployment takes around one hour. We can export from the old server and import into the new server easily. 

What about the implementation team?

The implementation was completed in-house.

Which other solutions did I evaluate?

I evaluated Pentaho Business Analytics and BIRT but they were a bit slow.

What other advice do I have?

I give the solution an eight out of ten.

I use the TIBCO Jaspersoft because of its free community version as well as the coding and designing.

I suggest users of TIBCO Jaspersoft learn to design, and reports can quickly be designed.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Lead at a tech vendor with 10,001+ employees
Real User
Feb 6, 2023
Intuitive, user-friendly, and easy to connect
Pros and Cons
  • "I give the stability of the solution a nine out of ten."
  • "The reporting templates have room for improvement."

What is our primary use case?

I have used TIBCO Jaspersoft to create templates for various reports, such as manning, planning, and production reports, for a steel manufacturing company. Additionally, I have set up email notifications for these reports.

What is most valuable?

The solution is user-friendly. I have had no issues connecting an Oracle database to populate the report. The connection process is straightforward, and the solution supports a variety of reports. Additionally, the user interface is intuitive and provides plenty of options for producing quality reports.

What needs improvement?

The reporting templates have room for improvement. The Jaspersoft Data Fuel will make it easy to create reports. Users that opt to design a template instead of using a pre-existing one, can compile the report from their previous work. To do this, we should access the resource file, find the template which will likely be a .JFC or .JAR file, and comment out the lines where it is installed.

I would like Jaspersoft to include more design in the formula bar in the report. For example, if I am doing some pixel work and have made a report which I want to save in a PDF or Excel file, the formatting from the previous file which I used for taxes or blocks is lost when I save it in Excel format, and it is saved as an image. This is because the cells of Excel don't match the scales of the report I had made. I need a way to make sure my exports in the Excel file are the same as the PDF file.

The cost of Jaspersoft is high and has room for improvement.

For how long have I used the solution?

I have been using the solution for almost five years.

What do I think about the stability of the solution?

I give the stability of the solution a nine out of ten.

What do I think about the scalability of the solution?

I give the scalability an eight out of ten.

Depending on our customer requirements, we can scale the solution up by adjusting the license.

How are customer service and support?

I have used technical support several times and they are very good.

How would you rate customer service and support?

Positive

How was the initial setup?

Installing the software is a simple process that only requires a few steps. The solution is straightforward to comprehend and use.

The deployment time depends on the license and version we have chosen. Some customizations are available, such as access to reports, but not for creating dynamic reports or automatically refreshing them. We are using the licensed version, which is also the customized version.

I give the initial setup a seven out of ten for ease.

What's my experience with pricing, setup cost, and licensing?

I give the cost of the solution a five out of ten.

The cost depends on the market and the type of license we are using. The cost is on the higher end.

What other advice do I have?

I give the solution a nine out of ten because it is a master software. Jaspersoft has many updates and features.

We have six to seven people using TIBCO Jaspersoft.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Elsaid - PeerSpot reviewer
BI Developer at ISFP
Real User
Aug 18, 2023
An easy-to-deploy and highly stable solution that needs to improve its customization capabilities
Pros and Cons
  • "Stability-wise, I rate the solution a ten out of ten...The deployment process of TIBCO Jaspersoft is easy."
  • "Customization is an area with certain shortcomings in the solution that needs improvement."

What is our primary use case?

I use the tool with Spring Boot application for its reporting capabilities.

In my company, we use TIBCO Jaspersoft to build a Java application, Spring Boot, and we need reporting capabilities to be available in the application. In short, we use the tool because of its compatibility with Java.

What needs improvement?

Customization is an area with certain shortcomings in the solution that needs improvement.

For how long have I used the solution?

I have been using TIBCO Jaspersoft for a year. I am not using the latest version of the solution. I am an end user of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Until now, we haven't had a situation in my organization where we had to scale up the use of the solution. We need the reporting capabilities in the tool to be able to collect some data. I built reports with the help of SQL and TIBCO Jaspersoft. I don't know the situation when we would need to use the scalability option of the product.

There are ten users of TIBCO Jaspersoft in my organization. In my company, half of the users use TIBCO Jaspersoft, while the other half use SAP Crystal Reports.

Which solution did I use previously and why did I switch?

TIBCO Jaspersoft is not as powerful as other tools, like Power BI. In the past, I used SSRS, but TIBCO Jaspersoft is more powerful than SAP Crystal Reports.

How was the initial setup?

The deployment process of TIBCO Jaspersoft is easy.

The deployment phase of TIBCO Jaspersoft takes a couple of minutes.

The solution is deployed on-premises.

What other advice do I have?

Most of the time, our company gets involved in the product's maintenance. All ten people who are junior employees in my company who use the solution are involved in the maintenance phase of the product. The main responsibilities related to the maintenance lie on the web application development team.

I recommend TIBCO Jaspersoft to other users.

I rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1401675 - PeerSpot reviewer
Assistant Manager at Allianz Malaysia
Real User
Aug 16, 2020
Easy to use with helpful drag and drop capability, but data cleansing features need to be added
Pros and Cons
  • "The feature that I like most is the drag and drop capability."
  • "This is a good product and I recommend it."
  • "I would like to see better support for big data."
  • "The data validation and cleansing functionality need to be improved."

What is our primary use case?

We use Jaspersoft for applications related to financial loans.

What is most valuable?

The feature that I like most is the drag and drop capability.

What needs improvement?

The data validation and cleansing functionality need to be improved.

I would like to see better support for big data.

For how long have I used the solution?

I have been working with Jaspersoft for between three and four years.

How are customer service and technical support?

We rely on our vendor for technical support and have not been in contact with TIBCO.

How was the initial setup?

Our deployment took between two and three months to complete.

What about the implementation team?

The product was installed by the vendor.

What's my experience with pricing, setup cost, and licensing?

Support is recommended because of the price.

What other advice do I have?

This is a good product and I recommend it. My main complaint is related to data validation and cleansing.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user540237 - PeerSpot reviewer
Managing Executive at System Business, s. r. o.
Vendor
Mar 26, 2017
Some of the valuable features are flexible report scheduling and common JRXML templates for parameterized reporting.
Pros and Cons
  • "Business processes automation provides higher efficiency and minimizes human error."
  • "The migration between versions could be hard."

What is most valuable?

  • PostgreSQL support
  • Saving reports in PDF, XLS(X), HTML formats
  • The automatic sending of reports by e-mail (The HTML report can be shown inline, not just via an attachment.)
  • Flexible report scheduling
  • Common JRXML templates for parameterized reporting
  • The possibility to export reports to the file system
  • The user-friendly interface
  • Scriptable reports with the use of variables, parameters, and fields

How has it helped my organization?

  • Business processes automation
  • Provides higher efficiency
  • Minimizes human error

What needs improvement?

The following aspects need to improve:

  • The possibility to display all report schedules in one place
  • The out-of-the box possibility to integrate with independent installation of PostgreSQL for the JasperReports server
  • Better process control (such as start, stop, restart without failures between various components, etc.)
  • A more straightforward/user-friendly migration of reports between various versions of the JasperReports server

For how long have I used the solution?

I have used this solution for around four years.

What do I think about the stability of the solution?

There were rarely any stability issues.

What do I think about the scalability of the solution?

We did not experience any scalability issues as of yet.

How are customer service and technical support?

It is a good forum.

Which solution did I use previously and why did I switch?

We were not using any other solution. We were doing things more manually. Jaspersoft was our first try.

How was the initial setup?

The setup was average. Some special features were hard to figure out and configure, such as the Slovak local reports.

What's my experience with pricing, setup cost, and licensing?

We are happy with the free, open source version.

Which other solutions did I evaluate?

In 2012, there were some other options that we looked into, but just theoretically.

What other advice do I have?

The migration between versions could be hard. It is okay to have multi-version environments, but just be aware of it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: April 2026
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Download our free TIBCO Jaspersoft Report and get advice and tips from experienced pros sharing their opinions.