I have used TIBCO Jaspersoft to create templates for various reports, such as manning, planning, and production reports, for a steel manufacturing company. Additionally, I have set up email notifications for these reports.
Technical Lead at a tech vendor with 10,001+ employees
Intuitive, user-friendly, and easy to connect
Pros and Cons
- "I give the stability of the solution a nine out of ten."
- "The reporting templates have room for improvement."
What is our primary use case?
What is most valuable?
The solution is user-friendly. I have had no issues connecting an Oracle database to populate the report. The connection process is straightforward, and the solution supports a variety of reports. Additionally, the user interface is intuitive and provides plenty of options for producing quality reports.
What needs improvement?
The reporting templates have room for improvement. The Jaspersoft Data Fuel will make it easy to create reports. Users that opt to design a template instead of using a pre-existing one, can compile the report from their previous work. To do this, we should access the resource file, find the template which will likely be a .JFC or .JAR file, and comment out the lines where it is installed.
I would like Jaspersoft to include more design in the formula bar in the report. For example, if I am doing some pixel work and have made a report which I want to save in a PDF or Excel file, the formatting from the previous file which I used for taxes or blocks is lost when I save it in Excel format, and it is saved as an image. This is because the cells of Excel don't match the scales of the report I had made. I need a way to make sure my exports in the Excel file are the same as the PDF file.
The cost of Jaspersoft is high and has room for improvement.
For how long have I used the solution?
I have been using the solution for almost five years.
Buyer's Guide
TIBCO Jaspersoft
May 2025

Learn what your peers think about TIBCO Jaspersoft. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
What do I think about the stability of the solution?
I give the stability of the solution a nine out of ten.
What do I think about the scalability of the solution?
I give the scalability an eight out of ten.
Depending on our customer requirements, we can scale the solution up by adjusting the license.
How are customer service and support?
I have used technical support several times and they are very good.
How would you rate customer service and support?
Positive
How was the initial setup?
Installing the software is a simple process that only requires a few steps. The solution is straightforward to comprehend and use.
The deployment time depends on the license and version we have chosen. Some customizations are available, such as access to reports, but not for creating dynamic reports or automatically refreshing them. We are using the licensed version, which is also the customized version.
I give the initial setup a seven out of ten for ease.
What's my experience with pricing, setup cost, and licensing?
I give the cost of the solution a five out of ten.
The cost depends on the market and the type of license we are using. The cost is on the higher end.
What other advice do I have?
I give the solution a nine out of ten because it is a master software. Jaspersoft has many updates and features.
We have six to seven people using TIBCO Jaspersoft.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

BI Developer at ISFP
An easy-to-deploy and highly stable solution that needs to improve its customization capabilities
Pros and Cons
- "Stability-wise, I rate the solution a ten out of ten...The deployment process of TIBCO Jaspersoft is easy."
- "Customization is an area with certain shortcomings in the solution that needs improvement."
What is our primary use case?
I use the tool with Spring Boot application for its reporting capabilities.
In my company, we use TIBCO Jaspersoft to build a Java application, Spring Boot, and we need reporting capabilities to be available in the application. In short, we use the tool because of its compatibility with Java.
What needs improvement?
Customization is an area with certain shortcomings in the solution that needs improvement.
For how long have I used the solution?
I have been using TIBCO Jaspersoft for a year. I am not using the latest version of the solution. I am an end user of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Until now, we haven't had a situation in my organization where we had to scale up the use of the solution. We need the reporting capabilities in the tool to be able to collect some data. I built reports with the help of SQL and TIBCO Jaspersoft. I don't know the situation when we would need to use the scalability option of the product.
There are ten users of TIBCO Jaspersoft in my organization. In my company, half of the users use TIBCO Jaspersoft, while the other half use SAP Crystal Reports.
Which solution did I use previously and why did I switch?
TIBCO Jaspersoft is not as powerful as other tools, like Power BI. In the past, I used SSRS, but TIBCO Jaspersoft is more powerful than SAP Crystal Reports.
How was the initial setup?
The deployment process of TIBCO Jaspersoft is easy.
The deployment phase of TIBCO Jaspersoft takes a couple of minutes.
The solution is deployed on-premises.
What other advice do I have?
Most of the time, our company gets involved in the product's maintenance. All ten people who are junior employees in my company who use the solution are involved in the maintenance phase of the product. The main responsibilities related to the maintenance lie on the web application development team.
I recommend TIBCO Jaspersoft to other users.
I rate the overall solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
TIBCO Jaspersoft
May 2025

Learn what your peers think about TIBCO Jaspersoft. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Assistant Manager at Allianz Malaysia
Easy to use with helpful drag and drop capability, but data cleansing features need to be added
Pros and Cons
- "The feature that I like most is the drag and drop capability."
- "I would like to see better support for big data."
What is our primary use case?
We use Jaspersoft for applications related to financial loans.
What is most valuable?
The feature that I like most is the drag and drop capability.
What needs improvement?
The data validation and cleansing functionality need to be improved.
I would like to see better support for big data.
For how long have I used the solution?
I have been working with Jaspersoft for between three and four years.
How are customer service and technical support?
We rely on our vendor for technical support and have not been in contact with TIBCO.
How was the initial setup?
Our deployment took between two and three months to complete.
What about the implementation team?
The product was installed by the vendor.
What's my experience with pricing, setup cost, and licensing?
Support is recommended because of the price.
What other advice do I have?
This is a good product and I recommend it. My main complaint is related to data validation and cleansing.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Executive at System Business, s. r. o.
Some of the valuable features are flexible report scheduling and common JRXML templates for parameterized reporting.
What is most valuable?
- PostgreSQL support
- Saving reports in PDF, XLS(X), HTML formats
- The automatic sending of reports by e-mail (The HTML report can be shown inline, not just via an attachment.)
- Flexible report scheduling
- Common JRXML templates for parameterized reporting
- The possibility to export reports to the file system
- The user-friendly interface
- Scriptable reports with the use of variables, parameters, and fields
How has it helped my organization?
- Business processes automation
- Provides higher efficiency
- Minimizes human error
What needs improvement?
The following aspects need to improve:
- The possibility to display all report schedules in one place
- The out-of-the box possibility to integrate with independent installation of PostgreSQL for the JasperReports server
- Better process control (such as start, stop, restart without failures between various components, etc.)
- A more straightforward/user-friendly migration of reports between various versions of the JasperReports server
For how long have I used the solution?
I have used this solution for around four years.
What do I think about the stability of the solution?
There were rarely any stability issues.
What do I think about the scalability of the solution?
We did not experience any scalability issues as of yet.
How are customer service and technical support?
It is a good forum.
Which solution did I use previously and why did I switch?
We were not using any other solution. We were doing things more manually. Jaspersoft was our first try.
How was the initial setup?
The setup was average. Some special features were hard to figure out and configure, such as the Slovak local reports.
What's my experience with pricing, setup cost, and licensing?
We are happy with the free, open source version.
Which other solutions did I evaluate?
In 2012, there were some other options that we looked into, but just theoretically.
What other advice do I have?
The migration between versions could be hard. It is okay to have multi-version environments, but just be aware of it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a consultancy with 501-1,000 employees
The most valuable features are the security file and the general data level security implementation framework. The user interface needs general bug fixes
What is most valuable?
The most valuable features are the security file and the general data level security implementation framework. Apart from using the Jaspersoft domains to constrain data on the report, using the security file adds another level of security to your data. This is essential for those of us who require data to be provided based on user privileges.
How has it helped my organization?
Ad hoc functionality has proved to be an essential part of the business, as well as the data level security.
What needs improvement?
The Jaspersoft domain user interface needs general bug fixes.
The ability to create cross joins on the domains is essential to provide a product that can completely support business reporting needs.
For how long have I used the solution?
I have used this product for five years.
What do I think about the stability of the solution?
We encountered some stability issues. I experienced user interface issues in Google Chrome when resizing the browser display on domain editing. When using Firefox, it seemed to be more stable.
What do I think about the scalability of the solution?
We encountered some scalability issues, as the server doesn't handle too many concurrent connections very well.
How are customer service and technical support?
The technical support is average.
Which solution did I use previously and why did I switch?
We did not use a previous solution.
How was the initial setup?
The setup was fairly straightforward, but it requires an intermediate to expert level installer.
What's my experience with pricing, setup cost, and licensing?
First use the community edition to see if the basic reporting features are adequate for your organization.
If you need to trial run the ad hoc functionality, then ask for a trial license. Have a plan to use those few days optimally. Afterwards, decide on what license will suit you best.
Alternately, you could contact my organization for assistance in this regard: www.silvafox.co.za (LinkedIn: https://www.linkedin.com/in/roger-baatjes-4496b615).
Which other solutions did I evaluate?
We have used Jaspersoft for a good couple of years now. We used SAP BusinessObjects, Microsoft SSRS, and SSIS.
What other advice do I have?
Ensure that the needs you want to address match the license you intend to purchase. If there is a mismatch, you might end up spending more money than you need to.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at a consultancy with 51-200 employees
The most valuable features are the setup of layers and row-level security.
What is most valuable?
For the Jaspersoft Server:
- The portal and the management of users
- Sub-administrators along with template reports
- Authorizations and row-level security
- The setup of layers
- Overall flexibility
For Jasper Reports:
- It is equal in value to Crystal Reports
- Very good pixel-perfect reporting
How has it helped my organization?
It was very easy to setup a report for more than 30 countries in which they could only see their own data. It was easy to give each country their own sub-administrator who handles their own users.
What needs improvement?
The user interface of Jaspersoft server is not appealing and should get a sparkling makeover.
For how long have I used the solution?
I have been using the product for over a year.
What do I think about the stability of the solution?
We have not encountered any stability issues with the Jaspersoft server.
What do I think about the scalability of the solution?
We had an issue with scalability. That was because of the burst of data we had and too few instances of the server on AWS.
How are customer service and technical support?
I would give technical support a rating of 10/10. I called a rep and he made a special fix for our project on the fly within a few days, as I recall. I didn't put any pressure on him.
Which solution did I use previously and why did I switch?
We were going to the AWS cloud. Jaspersoft was the only tool which understood the licensing part of the cloud. The easy handling of the row-level security made me decide to choose it.
How was the initial setup?
The initial setup was easy as we used the AMI from the AWS Marketplace. Later on, it became more difficult as we were using load balancers and https.
What's my experience with pricing, setup cost, and licensing?
Although starting is easy, when you go for production sizing, you have to be prepared to pay quite a bit. You can lower it by preparing your datastore/database in a good way.
Which other solutions did I evaluate?
We looked at QlikView, Tableau, Pentaho, and SpagoBI.
What other advice do I have?
Take some time to check out all the functionalities, especially the portal and row-level security. You can test it really well with the pay per hour option.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer at a tech company with 501-1,000 employees
The reporting and charting features are valuable. Implementation of subreports is not straightforward enough.
What is most valuable?
- The reporting and charting features: I have worked with other reporting tools and I find this tool is easier and faster to work with while creating charts.
- Easy editing options.
How has it helped my organization?
I have used this technology to implement a reporting module for my client. This tool has helped my client to track the data more easily.
What needs improvement?
Implementing of subreports is such a pain. This functionality could be made faster.
The concept of subreports is to easily embed an existing report in a new report. This may sound simple but implementing it is such a pain. It took me hours to get it right. It is just not straightforward enough.
while I add a report, I just drag drop the icon and establish a connection with the database and it is ready. But sub report is not the case. It should have been just a drag drop and it should act as an individual report on its own only. It takes a long time to give some connections and there is no much documentation available on the same either.
For how long have I used the solution?
I have used this solution for about a year.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and technical support?
On a scale of 1-5, I would rate it a 2 because the technical team never had any proper documentation or guidance for any of my issues. No online help is available either.
Which solution did I use previously and why did I switch?
We did not previously use anything else.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
It would be good to go with Jaspersoft Studio.
What other advice do I have?
Write down the project requirements and compare it with all that this product can do. Then, decide wisely based on all the options available.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Risk and Operations Manager at a financial services firm with 1,001-5,000 employees
you can continue working in the tool, while the job that generates reports runs in the background.
What is most valuable?
The reports and analytic view feature and the ability to generate large reports in background are most valuable to us. The feature that allows to run different reports in the background helps to create long running reports without affecting the system performance, i.e., you can continue working in the Jaspersoft tool, while the job that generates reports runs in the background.
How has it helped my organization?
It helps to process very quickly and present it in a very understandable way for the business people.
What needs improvement?
I would definitely recommend to evaluate this product in the context of other business intelligence tools that are currently on the market.
For how long have I used the solution?
I have used this solution for three years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
We did not encounter any scalability issues.
How are customer service and technical support?
This product is being supported by our local help desk.
Which solution did I use previously and why did I switch?
We did not have any other solutions before.
What's my experience with pricing, setup cost, and licensing?
All this is being handled by our IT department.
Which other solutions did I evaluate?
It was chosen on a group level.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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