Symantec Endpoint Security Complete Reviews

Entities using Symantec Endpoint Security Complete have mixed outcomes regarding return on investment. Some highlight difficulty in achieving ROI, citing earlier financial benefits that have diminished. Others report significant returns, with the security system effectively preventing attacks, enhancing customer confidence, and generating more business. However, some consider the product's expense challenging when weighing its financial benefits. Overall, impressions vary, with some rating the ROI as quite favorable.

Symantec Endpoint Security Complete is reported as cost-effective and good value for money, though it recently became pricier. Costs involve upfront payments with three-year renewals, and additional fees for extra features like email gateway and URL filtering. Pricing varies with partnership levels, often requiring on-prem hardware or VMs. While generally competitive, some find it expensive relative to coverage, needing supplementary products. Licensing, often yearly at around $35 per unit, lacks straightforward renewal processes.

• "Symantec Endpoint Security Complete is not expensive."
• "It's cost-effective and well-suited for smaller to midrange companies."
• "License renewal is not a straightforward process. I have a three-year subscription. It takes a long time to renew the license after three years. It is not proactive on that. The solution is expensive for the coverage that it does. I have to include other products to complement the protection that Symantec Endpoint Security Complete does not cover. We have to pay 18 euros. There are no additional support or maintenance costs."

Symantec Endpoint Security Complete is primarily used for protecting enterprise environments, including Active Directory, file servers, and endpoints. It offers antivirus protection, firewall, USB media control, and detection capabilities against malware, intrusions, zero-day attacks, and sophisticated threats. Organizations activate Adaptive Protection to prevent advanced threats and use Messaging Gateway for email security. It streamlines security management with features emphasizing operational efficiency, policy adherence, and protection against cyber threats across user machines and systems.

Symantec Endpoint Security Complete's technical support generally receives positive feedback, with many finding it efficient and quick to respond. Ratings vary, with some users giving it a 4 out of 5 or a 9 out of 10. However, some users feel there is room for improvement, particularly in response speed and initial support. While some report prompt responses, others mention occasional delays. Overall, users express satisfaction with the support team's effectiveness.

Many found Symantec Endpoint Security Complete's initial setup straightforward and quick, with minimal personnel required. Some praised its ease of deployment and manageable maintenance, while others noted complexities involving remote installations and policy configurations. Users highlighted support limitations with certain operating systems like BYOD devices. A few faced challenges, needing weeks for deployment due to multiple consoles. Despite some hurdles, others rated the setup highly, valuing existing infrastructure advantages.

Symantec Endpoint Security Complete is highly scalable according to various users, handling thousands of endpoints effortlessly. Some encounter limitations and licensing support issues, but it supports dynamic enterprise growth without performance drawbacks. Many rate its scalability favorably, with several praising its ability to operate on both on-premises and cloud infrastructures efficiently. Despite some negative points, many users continue to manage substantial user bases confidently, benefiting from its ease of scaling.

Symantec Endpoint Security Complete is generally stable, with most users reporting no performance issues. Stability ratings range from eight to ten out of ten. Some users have had issues with new releases introducing bugs, but others consistently experience a reliable system. Stability tends to be satisfactory even in larger environments, although there can be instances where certain features like App Operation may be missing.