Symantec CloudSOC CASB Reviews

Name: Symantec CloudSOC CASB
Brand: Broadcom
Rating: 4.1 (6 reviews)

4.1 out of 5

6 reviews
80% willing to recommend

What is Symantec CloudSOC CASB?

Symantec CloudSOC CASB is a cloud access security broker that provides visibility and control over cloud applications and services. It offers a comprehensive set of security capabilities, including data loss prevention, threat protection, and compliance management. With CloudSOC CASB, organizations can gain insight into cloud usage patterns, identify potential risks, and enforce policies to protect sensitive data. The solution integrates with leading cloud providers, such as Microsoft Office 365, Salesforce, and Box, to provide seamless protection across multiple cloud environments.

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Symantec CloudSOC CASB is the #20 ranked solution in CASB solutions. PeerSpot users give Symantec CloudSOC CASB an average rating of 8.2 out of 10. Symantec CloudSOC CASB is most commonly compared to Prisma Access by Palo Alto Networks: Symantec CloudSOC CASB vs Prisma Access by Palo Alto Networks. Symantec CloudSOC CASB is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 23% of all views.

Buyer's Guide

Symantec CloudSOC CASB

June 2025

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Featured Symantec CloudSOC CASB reviews

cto543714

CTO at a tech services company with 11-50 employees

It does scale. They have different data centers spread out for you to do things. It scales just fine, but it is the setup and configuration that you have to do in order for it to scale the way you want it to. I know that some of the newer technologies, such as Zscaler, are doing SD-LAN type connections and things of that sort to improve performance and scalability. So, things are still evolving in terms of scalability. Depending on how you deployed it, you can run into some performance gotchas. If you take a VPN connection and try to overtax it, you can run into problems. You can't say that it didn't scale. You have to use a different method to get the traffic, or you may have to set up two VPN tunnels or things of that sort. So, if you want it to scale, you have to think it through and make sure you are deploying it in a manner to scale. It can scale, but you have to plan it and make sure you think everything through.

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reviewer1580223

Senior IT Architect at a tech services company with 201-500 employees

The product should have release notes. One thing I noticed was when you block people who have sessions already established, it would be ideal if they could clean cookies or clean the sessions on the desktop. If you control the web and you say, "Okay, tomorrow I'm going to block Dropbox," if people have sessions already established, there's no cleanup. There should be some sort of forced log-off, so the user will have to reconnect to the solution. If you go on Facebook or Gmail, the sessions will last forever unless there's a forced log-off. The documentation is okay, however, it's not all-encompassing. Updating documentation is necessary. Two years ago, it was pretty good. However, since then, they've done a few changes and haven't created documentation to explain the changes too well. At the moment, what is available is simply too basic. It's a good idea to get proper training on the solution before beginning. It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it. In future releases, the solution could use more customization and more options for configuration. There needs to be an opportunity to create customer URLs or Customer Gatelets.

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reviewer1224759

Technology Analyst at Infosys Technologies Ltd

The solution's initial setup is straightforward. It's not something that is complicated. In terms of Symantec, the whole process is rather simple. We have the DLP on-premise solution, so they'll just give the provider the integration files and we can integrate with the on-premise DLP. It's quite easy. If everything is in place according to the requirements, etc., it will not take more than three or four days to deploy the solution. I believe there were two people who handled deployment when we launched. One was very senior (with ten or twenty years of experience) and one (myself) had something like five years or six years of experience. While I was personally engaged in the deployment, I did not help develop the policies.

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Symantec CloudSOC CASB mindshare

As of August 2025, the mindshare of Symantec CloudSOC CASB in the Cloud Access Security Brokers (CASB) category stands at 0.7%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Access Security Brokers (CASB)

PeerResearch reports based on Symantec CloudSOC CASB reviews

Type	Title	Date
Category	Cloud Access Security Brokers (CASB)	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	Symantec CloudSOC CASB vs Prisma Access by Palo Alto Networks	Aug 20, 2025	Download
Comparison	Symantec CloudSOC CASB vs Cisco Umbrella	Aug 20, 2025	Download
Comparison	Symantec CloudSOC CASB vs Netskope	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
Prisma Access by Palo Alto Networks	4.2	17.3%	92%	64 interviews Add to research
Netskope	4.2	14.4%	97%	46 interviews Add to research

Valuable Features

Symantec CloudSOC CASB excels in simplicity, integration with active directory, threat monitoring, and reliable scalability. Users appreciate its capability to log and block storage site access with enhanced cloud control. Its hybrid environment support stands out, as it effectively merges on-prem DLP with cloud policies for consistent management. Detection features are highly praised, leveraging Data Loss Prevention for seamless integration between on-prem and cloud, enabling efficient management of policies and incidents.

"One of the most valuable features of Symantec CloudSOC CASB is its detection functionality. It uses the same base as Data Loss Prevention, allowing for close integration between on-premises DLP and the Symantec CloudSOC CASB. This integration lets you manage policies and incidents across both platforms."
"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."

Room for Improvement

Symantec CloudSOC CASB requires enhanced integration with endpoint solutions and improved data security, particularly for monitoring uploads to cloud applications. Users desire the addition of machine learning policies and seamless session management with forced log-offs. Documentation needs more thorough updates, and there is a need for expanded configuration options. Troubleshooting can be challenging as the process heavily relies on backend support. User import is cumbersome, lacking Azure AD connectivity, and the pricing structure is high compared to competitors.

"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
"The solution should work to incorporate some machine learning policies like IDM and VML."

Pricing

"It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."

Popular Use Cases

Organizations primarily utilize Symantec CloudSOC CASB for monitoring sensitive files as they transition to cloud platforms like Office 365 and ServiceNow. They establish keyword-based policies to control file uploads and access cloud services, blocking unnecessary data transfers. Symantec CloudSOC CASB helps manage remote user activities and Shadow IT, using modules to detect and control data in SaaS applications, ensuring secure data handling and limiting access to file-sharing sites like Dropbox and Box.com.

Service and Support

Symantec CloudSOC CASB's customer service is highly rated, with users praising its strong technical support. They find the team responsive and capable, often resolving issues during calls. Although there was a decline in quality during the transition from Symantec to Broadcom, efforts to improve are noted. Some suggest enhancing the community base and documentation to aid users in self-troubleshooting and gaining better understanding.

Deployment

Users found Symantec CloudSOC CASB's initial setup simple and straightforward. Implementation typically took three to seven days with a small team, usually including one senior member with significant experience. Effective planning was essential to avoid issues, though some found deployment complex due to integration challenges with on-premises systems. Despite this, many appreciated a seamless process when prerequisites were met and proper preparation was made.

Stability

Symantec CloudSOC CASB demonstrates excellent stability, being recognized as one of the most stable offerings available. It is noted for its straightforward and uncomplicated nature. Users report seamless API integration with services like Dropbox, allowing for easy policy management. Some have identified occasional glitches yet attest to its general reliability and describe it as stable. Many express satisfaction with its performance, indicating a consistent experience with minimal disruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Symantec CloudSOC CASB Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Financial Services Firm

23%

Healthcare Company

Construction Company

Comms Service Provider

Manufacturing Company

Real Estate/Law Firm

Educational Organization

Transportation Company

Retailer

Legal Firm

Computer Software Company

Recreational Facilities/Services Company

Wholesaler/Distributor

Aerospace/Defense Firm

Government

Insurance Company

Logistics Company

Media Company

Outsourcing Company

Performing Arts

Pharma/Biotech Company

University

Compare Symantec CloudSOC CASB with alternative products

Learn more about Symantec CloudSOC CASB

CloudSOC CASB also offers advanced analytics and reporting capabilities, enabling organizations to monitor and track cloud usage and security events in real-time. With its user-friendly interface and flexible deployment options, CloudSOC CASB is an ideal solution for organizations looking to secure their cloud environments and protect their sensitive data.

Symantec CloudSOC CASB Key Benefits:

Enhanced Cloud Visibility

CloudSOC CASB provides organizations with comprehensive visibility into cloud applications and services being used across their network. It helps identify shadow IT, unapproved cloud usage, and potential security risks associated with unsanctioned applications.

Data Protection and DLP

CloudSOC CASB enables organizations to enforce data protection policies and prevent sensitive data from being leaked or exposed in cloud applications. It helps detect and control data sharing, implements encryption, and offers data loss prevention (DLP) capabilities to safeguard critical information.

Access Controls and User Authentication

SOC CASB enforces granular access controls for cloud applications, ensuring that users have appropriate permissions and follow secure authentication practices. It helps organizations implement strong authentication methods, single sign-on (SSO), and multi-factor authentication (MFA) to enhance access security.

Threat Detection and Incident Response:

CloudSOC CASB incorporates threat intelligence and behavioral analytics to detect and respond to cloud-specific threats. It helps protect against account compromises, malware, data exfiltration, and other advanced threats targeting cloud environments. Real-time alerts and incident response capabilities enable organizations to take prompt action.

Compliance and Governance

CloudSOC CASB assists organizations in meeting regulatory compliance requirements and industry standards. It provides policy enforcement, auditing capabilities, and reporting functionalities to support compliance with data privacy and security regulations. This helps organizations demonstrate adherence to regulatory obligations.

Shadow IT Discovery and Control

CASB helps organizations identify unauthorized or risky cloud applications used by employees, offering insights into shadow IT. It enables IT teams to assess risks, enforce policies, and take appropriate actions to manage and control cloud usage effectively.

Cloud Security Assessments

CloudSOC CASB conducts security assessments of cloud applications and services, providing insights into their security posture and potential vulnerabilities. This enables organizations to make informed decisions about the adoption of specific cloud services and assess their overall risk exposure.

Symantec CloudSOC CASB was previously known as CloudSOC, Symantec CloudSOC .