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Proofpoint Cloud App Security Broker vs Symantec CloudSOC CASB comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (9th)
Proofpoint Cloud App Securi...
Ranking in Cloud Access Security Brokers (CASB)
14th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Symantec CloudSOC CASB
Ranking in Cloud Access Security Brokers (CASB)
20th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.0%, up from 1.3% compared to the previous year. The mindshare of Proofpoint Cloud App Security Broker is 0.7%, up from 0.6% compared to the previous year. The mindshare of Symantec CloudSOC CASB is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Kamal Kumar Verma - PeerSpot reviewer
Stable product with essential document tracking features
In my organization, we worked with around ten to fifteen different technologies, including Bitglass, and CASB was not among our top priorities. While CASB might benefit some organizations, it was optional for our specific setup, considering the other security measures and technologies we had in place. I found no particularly valuable features regarding CASB resolutions. There are other tools available that can achieve the same functionalities and perform similar tasks. For example, I can accomplish tasks like encryption or secure data movement from our office to the internet using alternative services like Zero Trust solutions. Because of this, our organization considered removing it from our system due to its limited benefits compared to other products.
cto543714 - PeerSpot reviewer
Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult
It does scale. They have different data centers spread out for you to do things. It scales just fine, but it is the setup and configuration that you have to do in order for it to scale the way you want it to. I know that some of the newer technologies, such as Zscaler, are doing SD-LAN type connections and things of that sort to improve performance and scalability. So, things are still evolving in terms of scalability. Depending on how you deployed it, you can run into some performance gotchas. If you take a VPN connection and try to overtax it, you can run into problems. You can't say that it didn't scale. You have to use a different method to get the traffic, or you may have to set up two VPN tunnels or things of that sort. So, if you want it to scale, you have to think it through and make sure you are deploying it in a manner to scale. It can scale, but you have to plan it and make sure you think everything through.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Our primary use case for this product is DLP,"
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
"From stability and availability standpoints, it is pretty good."
"The product is stable."
"The quarantine feature is the solution's most valuable aspect."
"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."
"This solution has improved my organization because it allows us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."
"The ability to monitor for threats is the solution's most valuable aspect."
"One of the most valuable features of Symantec CloudSOC CASB is its detection functionality. It uses the same base as Data Loss Prevention, allowing for close integration between on-premises DLP and the Symantec CloudSOC CASB. This integration lets you manage policies and incidents across both platforms."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."
"The monitoring and threat protection were the solution's most valuable features."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The dashboards for local use could be better."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Proofpoint Cloud App Security Broker should be cheaper."
"The TLS encryption needs to be improved. It's not state of the art."
"They are priced significantly higher and less cost-effective than alternative options."
"I think some of the hiccups that we had were with the number of domains that we had and how that had to be implemented in Proofpoint."
"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."
"The solution should work to incorporate some machine learning policies like IDM and VML."
"I would like to see them develop the ability to integrate it with a central management system."
"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
"We had an enterprise contract with them for about 32,000 users at that point, which has now grown."
"It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
21%
Financial Services Firm
10%
Outsourcing Company
8%
Educational Organization
7%
Financial Services Firm
23%
Construction Company
8%
Comms Service Provider
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about Proofpoint Cloud App Security Broker?
The tool's most valuable feature is reporting. It helps us understand what's going on in our environment.
What needs improvement with Proofpoint Cloud App Security Broker?
Proofpoint Cloud App Security Broker should be cheaper.
What is your primary use case for Proofpoint Cloud App Security Broker?
We primarily used the product as an identity provider and for document tracking features on mobile.
What needs improvement with Symantec CloudSOC CASB?
After integrating the Gatelet with a live environment, users experienced connectivity issues because they were not im...
What is your primary use case for Symantec CloudSOC CASB?
The solution helps detect and control data in the cloud, focusing on Shadow IT and Shadow Data. The audit module help...
 

Also Known As

iBoss Cloud Platform
FireLayers, PCASB
CloudSOC, Symantec CloudSOC
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Emerging Technologies, HP, CSA, Perion
Globe Telecom
Find out what your peers are saying about Proofpoint Cloud App Security Broker vs. Symantec CloudSOC CASB and other solutions. Updated: July 2025.
863,429 professionals have used our research since 2012.