SonicWall Capture Client Reviews

Users found SonicWall Capture Client significantly improved cybersecurity, reducing malware incidents, and saving considerable IT resources. It streamlined endpoint protection operations, leading to measurable cost savings. Many businesses reported faster detection and response times, enhancing overall security posture. They also appreciated its integration capabilities, which lowered the need for additional software.

SonicWall Capture Client operates on a SaaS model with annual license renewals, generally considered cost-effective compared to competitors like CrowdStrike. However, opinions on pricing vary; some find it expensive, especially for smaller businesses. Although praised for its capabilities, users note additional costs for partner services, and there's no extra setup fee. In Indonesia, it costs five hundred thousand rupiahs per endpoint, with some users rating pricing four out of five.

• "The product is very expensive."
• "You have to pay for the solution, and a lot of customers do not want to pay."
• "Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee.To me, the pricing for SonicWall Capture Client is four out of five."

Organizations use SonicWall Capture Client primarily for endpoint protection, deploying it on a large scale across various industries, including hospitality and manufacturing. It provides antivirus and malware protection, enhances visibility, and offers features like content filtering, asset management, threat protection, and web content filtering. Clients appreciate its effectiveness in safeguarding endpoints, servers, and networks against cyber threats, ransomware, and phishing, making it a preferred choice among businesses with strong security requirements.

SonicWall Capture Client technical support receives mixed opinions. Some find it satisfactory, citing 24/7 availability and helpfulness. However, others note delays in issue resolution and frustration with the escalation process. The support portal is considered accessible and useful, especially for firewall-related matters. While some have never used the support service, there is a recommendation for faster resolution and improved response times. SonicWall offers an advantageous pricing model for their services in the Indonesian market.

Many users found SonicWall Capture Client's initial setup straightforward and user-friendly, with MySonicWall's knowledge base assisting the process. Deployment time varies with device numbers; one user installed it for 500 clients and 20 servers in 30-40 minutes. Occasionally, government-related implementations require customization, and some reported personalization as vital.

SonicWall Capture Client is highly adaptable for expansion, demonstrated by purchases initially bought for fewer users scaling significantly. Users across regions find installation and scaling efficient, as no server installations are necessary, allowing easy cloud-based management. The interface appears user-friendly. Licensing offers flexibility, making it ideal for businesses with varied workforce sizes. Purchasers cite benefits in different sectors with straightforward implementation for several endpoints, appreciating its adaptability across customer bases.

Users have mixed experiences regarding SonicWall Capture Client's stability. Some mention reduced performance due to high resource consumption, while others describe it as reliable and protective against threats, with no issues since installation. Ratings indicate varied satisfaction levels, with one assigning a seven out of ten for stability. Despite occasional performance drawbacks, several users highlight its adequate functioning and ability to keep systems secure, thanks to machine learning capabilities.