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Ruckus Wireless WAN Reviews

Vendor: Ruckus
4.1 out of 5
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What is Ruckus Wireless WAN?

Ruckus Wireless’s WAN (Wide Area Network) suite of switches and solutions provides companies and organizations with a wide variety of products that enable them to deploy and manage the kinds of WANs that best meet their needs. Ruckus Wireless is a leader in the field of WAN creation, deployment, and management. Their solutions are designed with the user in mind. They are sleek products and solutions that are easy for administrators to use and maintain. This makes it a valuable suite for any and every kind of industry. The level of ease that it provides makes it possible for companies and organizations to reap a high level of benefit from whichever product they choose to use. 

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Ruckus Wireless WAN is the #2 ranked solution in top Wireless WAN solutions. PeerSpot users give Ruckus Wireless WAN an average rating of 8.2 out of 10. Ruckus Wireless WAN is most commonly compared to Ubiquiti Wireless: Ruckus Wireless WAN vs Ubiquiti Wireless. Ruckus Wireless WAN is popular among the small business segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 15% of all views.
Buyer's Guide
Ruckus Wireless WAN
December 2025
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Ruckus Wireless WAN mindshare

As of December 2025, the mindshare of Ruckus Wireless WAN in the Wireless WAN category stands at 28.3%, down from 37.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Wireless WAN Market Share Distribution
ProductMarket Share (%)
Ruckus Wireless WAN28.3%
Ubiquiti Wireless35.3%
Cambium Networks Wireless WAN12.3%
Other24.10000000000001%
Wireless WAN

PeerResearch reports based on Ruckus Wireless WAN reviews

TypeTitleDate
CategoryWireless WANDec 30, 2025Download
ProductReviews, tips, and advice from real usersDec 30, 2025Download
ComparisonRuckus Wireless WAN vs Ubiquiti WirelessDec 30, 2025Download
ComparisonRuckus Wireless WAN vs Cisco Wireless WANDec 30, 2025Download
ComparisonRuckus Wireless WAN vs Cambium Networks Wireless WANDec 30, 2025Download
Suggested products
TitleRatingMindshareRecommending
Ubiquiti Wireless4.035.3%89%77 interviewsAdd to research
Cambium Networks Wireless WAN4.212.3%95%29 interviewsAdd to research
 
 
Key learnings from peers
Last updated Nov 22, 2025

Valuable Features

Ruckus Wireless WAN offers superior performance with its advanced antenna technology like BeamFlex, easy deployment, and reliable coverage. Its intuitive management allows users to handle networks effortlessly. The WAN excels in high-density environments, ensuring seamless connectivity. Users appreciate its cloud-based management, powerful access points, and security updates. The solution simplifies scaling, making it ideal for diverse settings, including outdoor applications. Its technologies ensure consistent high-speed performance and enhance user experiences across multiple locations.
  • "Ruckus Wireless WAN appears to perform better in less than optimal situations."
  • "By implementing this layout, we increased the throughput of Wi-Fi in the warehouse dramatically, improved the throughput and eliminated the variable where the old access points could only survive for a few short months before they would fail."
  • "Ruckus Wireless WAN is promoted to all our customers because it is the number one product for the hospitality sector."

Room for Improvement

Ruckus Wireless WAN's pricing is expensive, and technical support requires improvement. The interface and documentation need enhancements, and market presence should expand. Point-to-point, bridge solutions and better network integration are needed. Customization for captive portals and a more robust access control system are desired. Cloud-based control and flexibility in licensing must be added. Reliability and response times can be improved. Support for IoT and analytics features needs attention.
  • "Ruckus Wireless WAN is overpriced. Compared to others at the moment, Ruckus Wireless WAN does not have many valuable features."
  • "The technical support in our region is lacking. When we seek support, the service we expect is not promptly delivered, which can be time-consuming."
  • "There is a need for more flexibility in granular access control."

ROI

Ruckus Wireless WAN offers significant returns, with users noting a realized ROI typically seen after three to eight years. Some in education extend the usage period from five to seven years, acknowledging further potential. Despite initial costs, the investment is deemed valuable due to long-term savings, particularly in operational expenses and access point coverage. Users appreciate the continued performance and cost-effectiveness, emphasizing that the benefits offset initial expenses, especially in high-performance scenarios.

Pricing

Enterprise buyers evaluating Ruckus Wireless WAN find the pricing to be varied and contingent on specific needs. While not the cheapest option, its pricing is considered moderate and competitive against major brands like Cisco and Aruba. Users appreciate the value provided by Ruckus for its quality and performance, despite some regional inconsistencies in pricing structures. The solution includes yearly subscriptions and licenses, and while some find the costs high, the investment is often justified by the product's reliability and support.
  • "Compared to big brands, the tool is quite competitively priced."
  • "The product is available at a very good price, but it is not cheap compared to tools like Unifi. I believe it is a very good product for the price that it is offered to users."
  • "The cost is quite high, and over the past year, there has been a substantial increase, nearly reaching around seventy percent."

Popular Use Cases

Ruckus Wireless WAN is primarily used for wireless networking in various settings, including hospitality, education, and enterprise environments. It serves as an access point for high-density areas like schools, hotels, and hospitals. Organizations implement it for both on-premises and cloud-based deployments, focusing on robust, reliable Wi-Fi coverage. It is favored for ease of use and effectiveness in high-performance scenarios, supporting diverse clients such as IT professionals and educational institutions.

Service and Support

Ruckus Wireless WAN customer service is generally reliable, offering responsive and thorough support, but users note room for enhancement, especially for initial troubleshooting. While some appreciate the proactive and flexible assistance, others mention the need for direct communication with engineers and express concerns about occasional slow response times. Some users highlight past high-quality support experiences and compare it favorably to competitors, yet there’s a call for better local support and field engineers.

Deployment

Users describe the initial setup of Ruckus Wireless WAN as easy and straightforward. Many find the process quick, often completed within hours. Technical expertise aids efficiency, with deployment times varying based on project size and complexity. Installation elements include configuring access points and system integration, with some using third-party tools for mapping. Assistance is readily available through technical support or online resources, ensuring even less experienced users can manage the setup effectively.

Scalability

Ruckus Wireless WAN is recognized for its high scalability. Users appreciate its ease of expansion through additional access points and the available cloud options. Scaling capacity varies depending on the model, with some needing upgrades to accommodate growth. While mostly praised for accommodating large user bases, challenges can arise due to licensing costs and hardware limitations. Despite a few concerns, Ruckus Wireless WAN supports diverse user needs, from small businesses to enterprises.

Stability

Ruckus Wireless WAN is consistently stable with high stability ratings. Users report reliability and infrequent issues, with ratings often between 8 to 10 out of 10. Performance is praised even in high-density areas when correct models are deployed. Robust management features and reliable hardware ensure minimal support calls. Some find room for improvement, particularly concerning hardware failures and the upgrade process. However, the connectivity and deployment ease are commended across varied environments.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Ruckus Wireless WAN Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business30
Midsize Enterprise9
Large Enterprise10
By reviewers
By visitors reading reviews
Company SizeCount
Small Business160
Midsize Enterprise57
Large Enterprise137
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
6%
Outsourcing Company
5%
University
4%
Media Company
4%
Healthcare Company
4%
Educational Organization
4%
Hospitality Company
4%
Real Estate/Law Firm
4%
Construction Company
4%
Government
3%
Non Profit
3%
Legal Firm
3%
Retailer
3%
Performing Arts
3%
Recreational Facilities/Services Company
2%
Wholesaler/Distributor
2%
Marketing Services Firm
1%
Insurance Company
1%
Energy/Utilities Company
1%
Photography Company
1%
Transportation Company
1%
Pharma/Biotech Company
1%
Renewables & Environment Company
1%
Logistics Company
1%

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Ruckus Wireless WAN Benefits

Some of the benefits of using the Ruckus Wireless WAN suite of switches and solutions include:

  • Simplified network deployment and management. Ruckus Wireless WAN uses Campus Fabric technology to create a streamlined network creation and management process. This technology takes many of the processes used to create and manage networks that usually require many different solutions and combines them so that a single solution can accomplish the same amount of work.
  • The ability to operate on a massive scale. The Ruckus Wireless SmartZone 100 solution gives administrators the power to handle 1,024 access points and 25,000 users from a single device. Companies can operate at a high level with fewer devices than their competitors require to accomplish a similar level of work.
  • Ease of use. Solutions like RuckusZoneDirector 1200 can be easily deployed and used by administrators who may not have a background in the use of wireless solutions. Companies that choose Ruckus Wireless WAN do not need to train administrators to deploy it. This makes it extremely valuable to companies looking to keep their budgets to a minimum. 

Ruckus Wireless WAN Features

Organizations that choose to use the Ruckus Wireless WAN suite of switches and solutions have a large number of capabilities from which they can choose. 

  • Centralized network management.  Ruckus Wireless WAN’s RUCKUS Network Director feature enables administrators to manage their networks from a single location. All of the controls and data that users need to monitor and control the network can be managed from one interface.
  • Advanced security features. Ruckus Wireless WAN has the capability to encrypt and demand that traffic that is trying to pass through the network be authenticated before it is allowed access. This protects the data that leaves the network and the network itself.

  • Seamless interoperability. The various solutions and products that make up Ruckus Wireless’s WAN solution suite have the ability to integrate and operate together seamlessly. Users can mix and match solution pieces to best fit their needs.

Reviews from Real Users

Ruckus Wireless’s WAN suite is a truly versatile selection of solutions that offer users a complete package of capabilities and features. This suite makes it possible for users to meet all of their networking needs. Their wireless access points are the kind that is mostly employed in industries like resorts, which have to cater to large volumes of people over extended periods of time. They provide companies with the highest possible level of coverage. Users working in any number of fields would find Ruckus Wireless to be up to the task of handling their networking needs. This suite is appropriate for large corporations and small businesses alikes. 

An information technology project manager at a university writes, “The actual wireless access points themselves are very powerful. We get very good coverage from just one access point.  The throughput is very good and the centralized management is excellent.  Also, the ease of deployment is very good.”

A video conferencing administrator at a technology services company states, “The solution is suitable for many types of environments, such as small businesses.”

Ruckus Wireless WAN customers

American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School

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Ruckus Wireless WAN Reviews Summary
Author infoRatingReview Summary
IT Manager at Handi Quilter, Inc.4.5I upgraded a warehouse's unreliable Wi-Fi with Ruckus Wireless WAN access points, which solved heat-related failures and improved performance, though the guest network and lack of free support were drawbacks. Overall, it's a reliable, set-it-and-forget-it solution.
Networks Manager at a manufacturing company with 10,001+ employees2.5I use Ruckus Wireless WAN mainly for Wi-Fi, but find it overpriced and lacking features compared to competitors. It's stable, but support response could improve. Overall, I’d recommend considering other options for better value and functionality.
Director, Operations at a comms service provider with 1-10 employees5.0I deploy Ruckus Wireless WAN primarily in high-end residential environments for its superior client device experience and unmatched Wi-Fi performance. However, Ruckus needs to improve its support response times and avoid competing with lower-tier brands.
CEO at Netsys Solutions (Pvt) Ltd4.0As a system integrator specializing in the hospitality sector, I recommend Ruckus Wireless WAN due to its advanced features like BeamFlex, which enhance reliability and satisfaction. However, it needs better market awareness and a stronger presence in Gartner reports.
Manager, Information Technology at a tech services company with 501-1,000 employees4.5I primarily use Ruckus Wireless WAN to provide wireless access at branch locations. The Ruckus Jones platform offers valuable cloud-based management tools with helpful AI, though it needs more flexibility in granular access control. I've also used Meraki for wireless solutions.
Senior Engineer IT Networking at JSW3.0We use Ruckus Wireless WAN for outdoor WiFi connectivity, valuing its robust Adaptive Antenna Beamforming feature. However, it requires manual frequency switching and has weaker signal penetration compared to Cisco, which we also use for better performance.
Operations Director at Conecty3.5I recommend Ruckus Wireless WAN for its cost-effectiveness compared to Cisco or Huawei and ease of use, offering good coverage, especially outdoors. However, support needs improvement, particularly in Africa. Previously, we used solutions from Cambium and Alcatel Lucent.
Senior Project Manager / Project Director at three6five network solutions4.0I use Ruckus Wireless WAN in various sectors like hotels and hospitals for Wi-Fi and IoT applications. Its insights, easy deployment, and reliable hardware are valuable, though network access could be simplified. Customers also consider Cisco or Aruba solutions.