Rootly is an essential tool for effectively addressing and managing incidents within any system or organization. With quick and reliable incident alerts, comprehensive incident management capabilities, and efficient problem-solving features, Rootly helps users to identify, prioritize, and resolve incidents, resulting in improved system reliability and reduced downtime. The solution is highly regarded for its reliability, excellent customer support, and overall value to users.


| Product | Mindshare (%) |
|---|---|
| Rootly | 4.3% |
| PagerDuty Operations Cloud | 9.7% |
| Opsgenie | 6.8% |
| Other | 79.2% |
* **Atlassian** * **Cisco** * **Databricks** * **DigitalOcean** * **Google Cloud** * **IBM** * **JetBlue** * **LinkedIn** * **Lyft** * **Microsoft** * **MongoDB** * **Netflix** * **Pinterest** * **Qualcomm** * **Red Hat** * **Salesforce** * **Spotify** * **Square** * **T-Mobile** * **Twitter** * **Uber** * **VMware** * **WeWork** * **Workday** * **Xerox** * **Zoom**
| Author info | Rating | Review Summary |
|---|---|---|
| Manager at teshama | 4.0 | I use Rootly for efficient, Slack-centric incident management and planned maintenance. It's cost-effective, stable, and offers great ROI through intuitive design and responsive support, despite some new feature bugs and fewer integrations. |
| System Architect at CI&T | 4.0 | I found Rootly excellent for incident visibility, communication via Slack, and workflow automation, significantly reducing incidents and improving collaboration. Integration could be easier. I rated it 8/10 for its strong features. |
| Devops engineer at a tech vendor with 51-200 employees | 3.5 | I found Rootly a user-friendly and effective alert management system with great routing, improving response times significantly. While pricing is good, maintenance mode and mobile notifications need improvement, and a past crash was concerning. Overall, I recommend it. |