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Rootly Pros review quotes

HJ
Manager at teshama
Jun 18, 2026
Rootly is very valuable, especially because it's very cost-effective, very easy to use, and it has a very proactive and supportive customer support team.
Luis Vasconcelos - PeerSpot reviewer
System Architect at CI&T
Jun 17, 2026
With the strategic approach of putting everyone in a Slack group to resolve incidents, we have reduced the percentage of incidents created in a month by thirty percent during the first three months of using Rootly.
Nikolai Dvoinishnikov - PeerSpot reviewer
Devops engineer at a tech vendor with 51-200 employees
Jun 9, 2026
Rootly has positively impacted our organization because, in comparison to ObsGenie, the tool we used before Rootly, it is much more user-friendly, including the user interface and the whole approach to alerting and routing these alerts.
 

Rootly Cons review quotes

HJ
Manager at teshama
Jun 18, 2026
Rootly can be improved as it's slightly buggy for new features.
Luis Vasconcelos - PeerSpot reviewer
System Architect at CI&T
Jun 17, 2026
The integration process could be easier, perhaps with the addition of AI to facilitate smoother integrations with other applications, especially since those who manage integrations often need technical knowledge about web services and single sign-on processes, which can be challenging for non-technical users.
Nikolai Dvoinishnikov - PeerSpot reviewer
Devops engineer at a tech vendor with 51-200 employees
Jun 9, 2026
Regarding Rootly's AI capabilities, we had one incident when we lost alerting generally because Rootly crashed, and we did not like it.