What is our primary use case?
My primary use case for Rapid7 Exposure Command includes internal vulnerability management, external vulnerability management, EASM, and automation.
With Rapid7 Exposure Command, I have access to InsightVM, where I deploy a security console at the customer's location, multiple scan engines, and connect the platforms to the console, then proceed with scans and maintain the customer's vulnerability management updates.
InsightVM is utilized for internal vulnerability management; for external vulnerability management, I use EASM, which is part of Rapid7's exposure management package. It is not as accurate and useful as internal management, but it still gives you an attack surface to consider. You need to be prepared to understand what it tells you. It is not straightforward.
How has it helped my organization?
Rapid7 Exposure Command has had a positive impact on my organization, as I am able to offer customers a 360-degree vulnerability management or vulnerability assessment service, and I am also able to provide EASM coverage to customers. What I cannot do is perform assessments on web applications, so DAST cannot be done with these tools. It is necessary to purchase other tools separately.
I have measured the positive impact of this solution through risk reduction, which is the number one task of vulnerability management, and after that I can also say that it is an excellent product for asset inventory, even though that is not its specific primary function.
What is most valuable?
The competitive price compared to purchasing only one of the three packages is one of the best features offered by Rapid7 Exposure Command. I would not consider the automation part particularly effective, while vulnerability management is, I would say, a seven, quite good.
Regarding vulnerability management, all the vulnerability management solutions I have used are very valid. Rapid7's strength lies in continuous scanning performed with agents and an excellent scan profile provided by the internal scan engines on many devices, so we span from Windows to all Linux interfaces, to roughly all appliances on the market, including network hardware, hypervisors, cameras, and printers. It is a very diverse ecosystem that allows you to scan everything.
Regarding the accuracy and reliability of the results obtained with Rapid7 Exposure Command, it is not fantastic, but it does not say nonsense. Everything it says reflects reality.
What needs improvement?
Rapid7 Exposure Command could absolutely be improved by giving it the ability to perform controlled scans with agents, because currently agents self-report to the console every six hours. They do it on their own; they decide when to do it. Instead, I would like a product where I ask the agent to do an internal report and not a scan executed by the scan engine toward the asset.
The graphical interface of Rapid7 Exposure Command is terrible right now.
For how long have I used the solution?
I have been using Rapid7 Exposure Command for one year.
What do I think about the stability of the solution?
Rapid7 Exposure Command is stable in my experience.
What do I think about the scalability of the solution?
Based on my experience, I would give Rapid7 Exposure Command a rating of four point five for scalability in terms of complexity.
How are customer service and support?
The customer support of Rapid7 Exposure Command is very good; they always respond quickly and competently.
On a scale from one to ten, I would rate the customer support of Rapid7 Exposure Command as an eight.
Which solution did I use previously and why did I switch?
I was not actually using a different solution. I started with Rapid7 and I am continuing to use it, although I am exploring other options.
What was our ROI?
Everything can be managed by a single competent person, so I have already achieved a return on investment.
What's my experience with pricing, setup cost, and licensing?
My experience with prices, setup costs, and licenses is good.
Which other solutions did I evaluate?
Before choosing Rapid7 Exposure Command, I evaluated other options such as Qualys and Tenable.
What other advice do I have?
On a scale from one to ten, I would give Rapid7 Exposure Command a seven point five.
The reason I assign seven point five is that it could be better, as I mentioned, given that it has the capability but not the ability to control agents; however, it is still an excellent product, it is solid because it does not crash, it works well, the customer is happy, and we know how to use it effectively. Then there are improvements, of course. For example, they could improve the APIs a bit; they are quite poor, but overall, it is good, so seven point five.
Rapid7 Exposure Command is implemented in my organization using all options based on usage, including public cloud, private cloud, hybrid, and on-premises.
If you want something that works and costs little, I recommend going ahead and taking Rapid7. If, instead, you want a Ferrari or something super fancy, take Tenable.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?