Rancher Labs Reviews

Users reported improved visibility, faster deployment, and enhanced reliability from Rancher Labs. They experienced savings in marketing time and costs, with some estimating a fifty-five percent reduction. Many benefited from the open-source nature without incurring costs, similar to costly alternatives like Red Hat. Feedback was very positive, with many rating it eight out of ten. Numerous users capitalized on the tool's features by leveraging internal team expertise rather than opting for premium support.

Rancher Labs offers an open-source solution with no licensing costs, but users may choose to purchase commercial support. Pricing is competitive, sitting mid-range, with fixed monthly fees and possible yearly term licenses. Users report the support fees can be considerable, but generally find costs reasonable due to its open-source nature. Pricing flexibility is suggested to be limited, although it's often compared favorably against similar market solutions. Additional costs may arise for Kubernetes-related services and support.

• "The cost is reasonable since it's open source. Rancher effectively addresses container orchestration trends, especially for those with some Kubernetes knowledge."
• "There are no hidden charges attached to the product unless a user opts for the premium support offered by the solution."
• "The pricing of the solution sits in the mid range, not high and not low. It has a fixed price that you pay every month."

Rancher Labs is primarily utilized for managing, deploying, and orchestrating containers in Kubernetes environments. It is leveraged for deploying containerized applications, monitoring, managing multi-cluster environments, and optimizing resources. Users utilize Rancher Labs across various infrastructures, like on-premises and cloud, to control costs and improve administration. It is widely used for handling Kubernetes licensing, cluster availability, content creation, programming assistance, GitOps functionality, and serving industries ranging from IT to non-tech sectors.

Customer support at Rancher Labs is regarded as excellent, responsive, and helpful, frequently rated around eight out of ten. Users often leverage open-source community forums for assistance, though some rely on direct support only sparingly. Technical support is praised for timely responses and clarity in explanations. Many express satisfaction with the depth and detail of assistance offered. Even those who haven't used direct customer support acknowledge its perceived quality and competence.

Rancher Labs's initial setup is largely straightforward, with many finding it easy to deploy and manage. Deployment times range from minutes to a few days, depending on project complexity and company size. Documentation is comprehensive, aiding in the process. Some users required assistance or more advanced setups using RKE, while others appreciated the ease of a single-container deployment. Maintaining the system typically requires minimal effort. Overall, it is considered user-friendly and efficient.

Rancher Labs is described as highly scalable, praised by multiple users from various sectors, including Unix, DevOps, administration, and development teams. Users state that scaling is straightforward, requiring just a few commands. Issues with automation scalability are mentioned, yet many emphasize its effectiveness with several users and medium-sized businesses. Users rate scalability highly, indicating satisfaction. Rancher Labs is utilized by numerous users across different teams, with plans for increased usage in the future.

Rancher Labs stability is generally rated positively with scores ranging from seven to ten. Users find it reliable with good performance, lacking major bugs or crashes. Some mention complexity issues or performance impacts related to specific features like auto-secure, and suggest improvements in the upgrade process. Stability is highly dependent on the underlying infrastructure, with no issues reported when infrastructure is well-managed. Rancher Labs is considered very stable for an open-source platform.