What is our primary use case?
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne Singularity platform, Next-Gen SIEM, or any SentinelOne product, Purple AI allows you to automate responses and conduct in-depth analysis on how the threat attack occurred. Purple AI offers excellent services and is majorly used by the identity part of SentinelOne, where it helps in managing authentications.
For a threat incident use case, Purple AI helps us to mitigate and eradicate the threat within a reduced time, much more than expected. We were able to analyze threat trends and proactively create automation policies on the console. Purple AI helps in identifying weaknesses and vulnerabilities in the environment. This is especially useful for SOC Analyst people who monitor the security posture of the infrastructure. There is no need to learn a querying language to do correlations. If you are using Purple AI, you can provide the query as plain text and it will automatically query the logs stored in the SIEM or XDR. We are able to easily correlate the logs for any threat incident.
As a reseller, we not only sell products but also provide support in case of any attack. When a threat attack occurs, we are the support person for the end users, and we use all available tools in the market to help them mitigate the attack, eradicate it, and find the root cause of the analysis if possible. By using Purple AI, we are able to track what was happening in the end user machine and create new automated rules to prevent those kinds of attacks from happening in the future.
I would say that 50 to 60 percent of time was saved. Usually, in an environment without SIEM, XDR, or AI engines used for analyzing logs, I took around three to four hours just to find the source of the attack. In this case, the time reduction is actually 70 to 80 percent. Even if there was no detection in SentinelOne, I was able to analyze the logs and log patterns using simple queries and identify the root cause of an attack within half an hour.
If you want to become a SOC expert for other tools, there are numerous tools available in the market such as Splunk, LogRhythm, and X-axis. You need to know shell scripting or querying language to drill down the data and get the information required. With SentinelOne, there is no need for such things. If you know what you want, such as a process name, source process, or parent process name, these terminologies are easy for us to track down, and we can use these terms in the query and get our required results.
How has it helped my organization?
Everything will not give 100 percent perfect answers because these are driven by data patterns and trends using machine learning. There is no tool that will provide 100 percent accuracy. In my experience, giving a true positive of above 75 percent is good, and Purple AI achieves this.
What is most valuable?
Purple AI helps me save time to generate queries and do threat hunting. In threat hunting scenarios, its prediction is good. They have a pretty good KDD built within their model. We are able to achieve at least 85 to 90 percent accuracy.
It is a single click feature. If you have a threat hunting option and click it against the threat details, it is just a single click and you will be able to see graphs and timeline information. Everything will be visible, and it will also populate all the hidden risks which have either been mitigated or which need to be mitigated. Everything will be populated in the console itself.
In terms of visibility, Purple AI gives great performance. Since it provides much deeper visibility, we are able to respond to an attack in reduced time. The main thing is that organizations have a big gap in visibility and are not able to see the entire infrastructure under a single console. With proper integrations and console configurations like EDR, XDR, and if you implement a SentinelOne SIEM, you will be able to get all the logs from integrated sources. With the power of Purple AI, we are able to achieve less time for mitigating attacks. In today's world, the time to respond to an attack is key. If the time taken to respond to an attack is critical, you won't be able to deliver low TTR without proper visibility. Without proper visibility, you won't know where the threat attack is originating and will be searching in circles for that threat source. Unless you have full visibility of your environment, you won't be able to provide mitigation or identify the root cause of the threat attack. Since Purple AI gives minimal response time, the visibility part is obviously better.
What needs improvement?
We have not tested in that manner because when comparing with the competition product CrowdStrike, Purple AI and CrowdStrike are pretty good and more or less equal in the way of responding to a query.
On the technical side, I can compare Purple AI with CrowdStrike's threat intelligence. CrowdStrike was initially a breach investigation company and was in the Indian market well before SentinelOne, acquiring more significant ground.
We have used Charlotte AI, which is provided by CrowdStrike, the direct competitor of SentinelOne. These two have key differences. Charlotte AI focuses more on IOAs and IOCs, whereas Purple AI helps us query the logs and hunt threats. As an improvement, if SentinelOne could focus on IOA similar to what CrowdStrike is giving, that would be a good point.
They could feed information on IOA, such as based on attackers, what different attack groups are performing the attacks, and provide those insights. Compared to its competition, for doing DFIR (Digital Forensics and Incident Response), not only IOCs are needed but also IOAs. Information about the indication of the attacker, who is attacking, and the attacker group history would be better if Purple AI could incorporate that.
We can build some queries and automated responses for any suspicious or malicious conditions. It would be better if there were workflows in place for giving alerts. The way alerts are handled could be improved because when compared to other competing products, I am able to handle the technique of the threat and categorize it based on severity. If it has a major impact on the environment, I can contain the system. I have numerous options to create various kinds of alerts.
For how long have I used the solution?
I have been using this for around one and a half years. Purple AI is pretty new to the market.
What do I think about the stability of the solution?
We have not faced any stability issues. Purple AI is pretty stable.
What do I think about the scalability of the solution?
You have to have the Flexi-license in case you need to add some add-ons. From the licensing part, they are providing Flexi-license, which is good. Many vendors are not doing that, so this is good in terms of scalability.
How are customer service and support?
Nowadays, I will give a rating of 10 because the support is very good.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We used some Trellix solutions and GTA threat intelligence. I was also working with Trend Micro, but it took a long time.
How was the initial setup?
SentinelOne is mostly available on the cloud only. On-premises, they do have a solution, but even SentinelOne does not recommend going with on-prem. They have an on-prem solution, but even their team is not that confident about it.
This is not at all complex. This is a straightforward implementation.
What was our ROI?
For enterprises, it is affordable. For SMBs, it is quite expensive.
Which other solutions did I evaluate?
On the technical side, I can compare Purple AI with CrowdStrike's threat intelligence. CrowdStrike was initially a breach investigation company and was in the Indian market well before SentinelOne, acquiring more significant ground.
We have used Charlotte AI, which is provided by CrowdStrike, the direct competitor of SentinelOne. These two have two key differences. Charlotte AI focuses more on IOAs and IOCs, whereas Purple AI helps us query the logs and hunt threats. As an improvement, if SentinelOne could focus on IOA similar to what CrowdStrike is giving, that would be a good point.
What other advice do I have?
Data security is important because in today's organizations, they have endpoints, networks, and applications everywhere. With the internet, IoT, and many other AI tools and platforms, many people use AI tools for various products, presentations, and data analytics. Everything is available on the internet today. When it comes to SentinelOne, it provides an XDR solution where Purple AI plays a major role. If an organization has properly integrated all its solutions with XDR and SentinelOne SIEM, then at each level, SentinelOne will have correlated logs where data is flowing if all configurations in other solutions are in place. With respect to data security, SentinelOne does not have a dedicated data security solution. SentinelOne is primarily focused on Next-Gen SIEM, cloud security, identity security, endpoint security, and XDR. These are the key solutions they focus on. With XDR in place, we can integrate other data security solutions such as Netskope, which has DLP at the network layer, or Fortinet, which has DLP at both endpoint and network layers. With those integrations, we can view logs regarding data flows, and that is the only thing we can do from SentinelOne's side. To my knowledge, SentinelOne does not currently have a dedicated DLP or data security solution. My overall rating for this product is 8.5 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?