We are only using it for load balancing and application firewalls.
The feature that I have found most valuable is its load balancing.
Citrix ADC is actually not the most preferable product from our perspective but for the virtual desktop use it is very efficient. It's very integrated with the virtual desktop. It has a seamless integration and that is the most valuable part.
Since it has a significant integration with its virtualization, that has improved the usability access of the virtual desktops.
In terms of what could be improved, I would say the user interface because sometimes it can be complicated.
In the next release, I would like to see advanced language support for managing the traffic, rather than only the RegEx. That would be helpful.
I have been using Citrix ADC for about five years.
In terms of stability, it is not as good as F5.
It is not as scalable as F5.
There are three people using it, and they're all engineers.
It takes one staff member for the deployment and maintenance - also an engineer.
We have a static user base in our organization, but for our customer base its use is going to be expanded.
The technical support is not bad.
We are using most of the solutions together, so there is no switching between the products. We are currently using F5, too, and we always prefer that first. But it depends on the deployment and it depends on the needs. For deployments we choose Citrix.
The initial setup is straightforward. It took two hours.
Our strategy is just deploy and use it. It's a simple process for us.
If they are going to use it with the VDI, it is a very good product, but it has weaknesses in application firewall development. So if they are going to only do load balancing in an SMB solution, it is a good product. But if they're consulting as an enterprise product and in a very large scale deployment enterprise, Citrix is not a complete solution. But for an SMB product and a basic cloud balance, it is a good product.
On a scale of one to ten, I would give Citrix ADC a seven. It does what it does. It is a product for some simple tasks, but just not suitable for the complex tasks.