Service and Support
NetApp NVMe AFF A800's customer service is praised for responsiveness, cooperation, and informative support, receiving high ratings. However, some report delays in responses and inconsistency in level-one support. Many acknowledge professionalism, quick SLA adherence, and global engineer availability. Satisfaction is common, with no significant complaints noted.
Deployment
NetApp NVMe AFF A800's initial setup experience varies greatly. Some find it straightforward, quick, and well-supported, especially with good documentation and strong partnerships. Others experience complexity due to network readiness, data center challenges, or intricate technology. Timeframes range from hours to weeks or months, depending on readiness and deployment environment. Many appreciate ease of use once installed, though some need multiple technicians for setup. Staff requirements differ, with some needing minimal support.
Scalability
NetApp NVMe AFF A800 is deemed scalable by users. Some initially faced challenges in increasing capacities, but they found options for expansion. Many have successfully scaled to accommodate hundreds of users, with instances of both vertical and horizontal growth. Some are assessing shifts between on-premises and cloud solutions. Though scalability is sometimes relative to needs, users frequently report satisfactory expansion capabilities, noting efforts to scale to multi-petabyte systems with limited difficulty.
Stability
Users have found NetApp NVMe AFF A800 highly reliable, noting its excellent stability and lack of crashes or glitches. They rate its stability highly, often giving it a perfect score. With performance tuning capabilities in secure environments, users achieve five nines reliability. While a minor technical issue was reported, it was quickly resolved, and data integrity remains robust. Satisfaction with its end-to-end NVMe architecture is strong, with no reported stability concerns.
