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Microsoft Remote Desktop Services Reviews

Vendor: Microsoft
4.0 out of 5
Badge Leader

What is Microsoft Remote Desktop Services?

Featured Microsoft Remote Desktop Services reviews

Microsoft Remote Desktop Services mindshare

As of August 2025, the mindshare of Microsoft Remote Desktop Services in the Remote Access category stands at 9.9%, down from 14.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Remote Access

PeerResearch reports based on Microsoft Remote Desktop Services reviews

TypeTitleDate
CategoryRemote AccessAug 7, 2025Download
ProductReviews, tips, and advice from real usersAug 7, 2025Download
ComparisonMicrosoft Remote Desktop Services vs Microsoft IntuneAug 7, 2025Download
ComparisonMicrosoft Remote Desktop Services vs TeamViewer BusinessAug 7, 2025Download
ComparisonMicrosoft Remote Desktop Services vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)Aug 7, 2025Download
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Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Financial Services Firm
6%
Comms Service Provider
6%
University
6%
Healthcare Company
5%
Educational Organization
5%
Retailer
4%
Construction Company
3%
Insurance Company
3%
Legal Firm
3%
Energy/Utilities Company
3%
Non Profit
2%
Media Company
2%
Real Estate/Law Firm
2%
Performing Arts
2%
Outsourcing Company
2%
Hospitality Company
2%
Transportation Company
2%
Wholesaler/Distributor
2%
Consumer Goods Company
1%
Aerospace/Defense Firm
1%
Pharma/Biotech Company
1%
Recreational Facilities/Services Company
1%

Learn more about Microsoft Remote Desktop Services

Microsoft Remote Desktop Services customers

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Microsoft Remote Desktop Services reviews

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Terje Romen - PeerSpot user
CEO & Owner at Mono AS
Verified user of Microsoft Remote Desktop Services
Jan 22, 2025
Accessing the same desktop experience from anywhere but user template creation needs improvement

Pros

"The main benefit, is that it's easy for us to get the same desktop and do things in the same way regardless of our location."

Cons

"We would like configuration to be automatic and the price to be close to zero, however, that's not realistic. "
PE
Chief Technology Officer at a computer software company with 11-50 employees
Verified user of Microsoft Remote Desktop Services
May 2, 2025
Offers seamless remote access with strong platform integration

Pros

"I would recommend Microsoft Remote Desktop Services, especially for general support."

Cons

"I rate Microsoft's customer service support a two out of ten. In general, Microsoft has poor support."
Find out what your peers are saying about Microsoft Remote Desktop Services. Updated July 2025
864,432 professionals have used our research since 2012.
RobertThompson 1 - PeerSpot user
Information Security Manager at a university with 1,001-5,000 employees
Verified user of Microsoft Remote Desktop Services
Aug 25, 2024
Offers familiarity, provides virtual desktops and ease of use

Pros

"It allows employees to log on to corporate resources remotely. "

Cons

"The current process I have to go through to get a Windows 11 VM up and running is difficult. Windows 10 worked a whole lot better than Windows 11."
Asutosh Mohanty - PeerSpot user
Technology Consultant at a tech vendor with 10,001+ employees
Verified user of Microsoft Remote Desktop Services
Jun 14, 2025
Secure Connections and Flexible Access Enhance Work Efficiency

Pros

"I find the ease of use of Microsoft Remote Desktop Services most valuable, as it allows me to have remote access and connect securely."

Cons

"The only problem I see is that when I am connected, there is a certain lag because of the network."
MN
SAP manager at Pakistan Telecommunication Limited
Verified user of Microsoft Remote Desktop Services
Apr 30, 2024
Offers ease of use and deployment to users

Pros

"The product's initial setup phase was easy."

Cons

"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
AA
Consultant at NatWest Group
Verified user of Microsoft Remote Desktop Services
Apr 24, 2024
The graphical user interface enables users to connect to servers easily

Pros

"Since the tool has a graphical user interface, it's easier for us to access the server."

Cons

"We face frequent disconnections."
BHARAT B  SHARMA - PeerSpot user
Director at Shreenathji Solutions
Verified user of Microsoft Remote Desktop Services
Jun 6, 2022
Easy to set up and reliable, but needs an additional control panel

Pros

"You can scale the product."

Cons

"We've had issues with security breaches."
AP
Executive Director/ Head of Innovation at Universidade Federal de Campina Grande
Verified user of Microsoft Remote Desktop Services
Apr 24, 2024
People can work from home and easily share information and effective core features

Pros

"It's scalable enough for our needs and very reliable."

Cons

"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."