Microsoft Remote Desktop Services Reviews

My company uses the capabilities of Microsoft Remote Desktop Services to connect with Windows from home.

I have never faced any issues working with Microsoft Remote Desktop Services. You can say that the tool has remote access functionalities that every system or network admin uses. In some case scenarios, we also get the end user to use Microsoft Remote Desktop Services. The tool is simple to use and simple to deploy.

Microsoft improves its UI experience in every upgrade.

In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved.

I have been using Microsoft Remote Desktop Services for more than 10 years. I am an end-user of the tool.

Stability-wise, I rate the solution an 8 out of 10.

Scalability-wise, I rate the solution an 8 out of 10.

The product's initial setup phase was easy.

I haven't done the product setup process for a long time.

For those who use Microsoft Azure service, the solution is deployed on the cloud model. If someone uses Windows Server, the solution can be deployed on an on-premises or a local cloud model.

Actually, there are many many other products that provide remote access capabilities. If we compare Microsoft Remote Desktop Services with the other products, I would recommend the virtual network console and maybe a communication application that can be used with Linux OS. If you start with Microsoft, Remote Desktop Services is a very good tool.

The remote work concept came into the picture after COVID-19. Before COVID-19, I was a network admin. Many people were using Microsoft Remote Desktop Services for remote access. In my company, if we are at home and want to check if all the backups are taken care of by automated operations and other related activities, we use Microsoft Remote Desktop Services to connect to the Windows Server.

My company uses many Microsoft products, like Office 365, Microsoft teams, MS Office, Excel and SharePoint. Every company uses Microsoft products. All the four companies I have worked at in the past use Microsoft.

I rate the tool an 8 out of 10.

We have a lot of Microsoft services configured for different applications. We use the solution to access them.

Since the tool has a graphical user interface, it's easier for us to access the server. It's easier to connect to someone and explain it to them. It is easy to share and explain the features of the solution.

We face frequent disconnections.

I have been using the solution for the past 4 years.

The product is stable enough. I rate the stability an 8 out of 10.

We are quite a large organization with 14,000 employees. Almost everyone uses the product on a daily basis.

The support team takes a long time to get back to us. The team takes almost 2 days to respond to us. The wait time is longer than that of Azure and AWS’s support teams.

The tool is the only way for us to connect to the servers. I will recommend the tool to others. If an organization has a Microsoft ecosystem, Microsoft Remote Desktop Services is the only out-of-the-box solution available. Installing anything else would be a hassle. Overall, I rate the solution an 8 out of 10.

We use it for file repositories, project sharing with Teams, and most of our business intelligence work. We manage around 30 to 40 projects using these resources, mainly on SharePoint.

We use SharePoint here since we're a public university. We have access to all Microsoft platforms. Also, we use Google for email, but they're restricting access for public universities, so we're mostly migrating to Microsoft.

It works well and supports remote work. People can work from home and easily share information. The platform is robust enough for our needs.

We have research projects where students can connect to computers and remotely monitor long experiments, such as charging and recharging cycles of batteries. They don't need to be physically in the lab, which is a good benefit.

It integrates well with existing security and compliance measures

Teams component can be a bit cumbersome to use. It takes some time to get it working as expected, but it's fine once you get used to it.

It is used daily in my university. 

It's scalable enough for our needs and very reliable.

Customer service and support were available whenever we needed them. It was always there. We didn't had any issue. 

Positive

The initial setup is easy. It was easy to set up. 

I would recommend it. The core features are very effective, especially for running an organization with geographically distributed people.

Overall, I would rate the solution an eight out of ten. 

I needed the solution to connect to a service. I need fixed IPs. When I'm working from home, I have a dynamic IP. One of our clients has opened a server with a fixed IP for us. We connect to the server using Microsoft Remote Desktop Services.

The solution makes remote work possible. It has made my life easier because I don't have to travel. I can use it from anywhere.

I did not face any problems with the product’s performance. It is stable. The solution is easy to use. The application publishing feature is simple. The tool establishes a simple funnel to the server.

The stability could be improved.

I have been using the solution for 1.5 years.

I rate the tool’s stability a 9 out of 10.

Scalability is not an issue.

The initial setup is easy. The deployment took 10 minutes. I can do the deployment myself. The deployment was not very hard because the tool is part of Windows. We need to set up some parameters with the remote server. They are quite simple steps. I received credentials from the server operator and used them as parameters during the setup. We can reach all the physical servers using the tool.

The tool enables me to work without traveling.

We do not have to pay for the product.

I don't know whether setting up a two-factor authentication in the product is possible. It is quite simple to access the remote server if the setup is done properly. Overall, I rate the product a 9 out of 10.

The solution is a remote desktop service to connect outside our company.

The most valuable feature of Microsoft Remote Desktop Services is that it scales well.

I have been using Microsoft Remote Desktop Services for approximately eight years.

The reliability of the solution could improve.

We have approximately 60 to 400 people using the solution.

I rate the scalability of Microsoft Remote Desktop Services an eight out of ten.

We previously used VMware and switched to Microsoft Remote Desktop Services because the price was lower.

The initial setup of Microsoft Remote Desktop Services was done by our company.

We are going to discontinue the use of this solution within a few months.

The newer versions of the solutions work better than the older ones.

I rate Microsoft Remote Desktop Services a seven out of ten.

We primarily use the solution for security purposes. For example, blocking copy-paste.

The solution works well as a remote desktop. 

The security is good. It can block copy-paste attempts. 

It's a straightforward product.

The user interface is good. It's just a plain Windows interface. It's easy to understand. 

It is very easy to set up.

There isn't any feature missing.

I don't like Windows too much. The whole idea of the remote desktop is nonsense in the Unix world.

The pricing could be better.

I've been using the solution for 20 years. I've used it for two decades or so. It's been used by me for a long time. 

While the solution is stable, it is sometimes slow. I'd rate the stability at eight out of ten. It is mostly reliable.

Windows isn't really scalable. I'd rate it six out of ten in terms of scalability.

We use the solution enterprise-wide. We likely have 100 people using it. We do not have plans to increase usage.

I've never used technical support in the past.

I have used Citrix in the past as well. I used it for different use cases. We like Microsoft for its small-scale simplicity. It is not VDI, per se. It's just a remote desktop.

The initial setup is very simple and straightforward. The product is very simple. 

Its deployment only takes a half-day. The software makes everything very easy. you just buy the license and install it. I'm not very technical and therefore don't know all of the steps. 

One person who is knowledgeable can handle the initial setup. Typically, it doesn't require anyone with high skill levels. 

We can handle the setup ourselves. 

The ROI isn't the best as it is a pretty expensive product. 

You do need to pay for a license and it is expensive. We have a perpetual license. The more users you have the more expensive it can be.

We are using the latest version of the solution. We are using the solution that comes with the Windows Server between 2019 and 2022.

I'd recommend the solution to others. 

I would rate the solution eight out of ten.

The users connect to a central server and share the physical or visual server resources. They use the remote desktop environment for office documents, operations, and company-specific programs.

The solution works perfectly. The tool shares computer resources perfectly. It provides the necessary security options.

When we update the environment, we face problems sometimes, and the users cannot use the system.

I have been using the solution for about 10 years.

The tool is stable. Sometimes, the updates break the system.

The tool is very scalable. We can add and delete objects from the environment easily. We have approximately 500 users.

The setup is straightforward. It is easy to deploy. Microsoft provides the necessary documentation, including detailed steps to install and configure the servers. The deployment process can be improved. It can be made more easier.

The tool must be cheaper. It should provide an option to pay the license fee once in a year or once in two years.

We don't use any support because we can easily find online documents to solve our issues. I recommend that everybody use the product. If any company wants to share one computer’s resources with many users, they can choose Microsoft Remote Desktop Services. Overall, I rate the product an eight out of ten.

I use the tool to switch to my company’s Windows desktop from my personal system.

The product saves time. It is convenient to use. It is a smart solution. The security is good.

The stability must be improved.

I rate the product’s stability a six out of ten.

We have a bunch of users.

The installation is easy. It took five to seven minutes. The solution is cloud-based.

We can do the deployment ourselves. We install an application and connect to the server. We must provide our credentials to connect to the tool.

People who want to use the product must do a bit of research before making a decision. We faced compatibility issues since some users were using different operating systems. So, our organization asked us to use Microsoft Remote Desktop Services. Windows is a very common operating system used all over the world. Overall, I rate the solution a six out of ten.