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Microsoft Remote Desktop Services Reviews

Vendor: Microsoft
4.0 out of 5
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2,475 followers
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What is Microsoft Remote Desktop Services?

Featured Microsoft Remote Desktop Services reviews

Microsoft Remote Desktop Services mindshare

As of June 2025, the mindshare of Microsoft Remote Desktop Services in the Remote Access category stands at 10.3%, down from 14.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Remote Access

PeerResearch reports based on Microsoft Remote Desktop Services reviews

TypeTitleDate
CategoryRemote AccessJun 2, 2025Download
ProductReviews, tips, and advice from real usersJun 2, 2025Download
ComparisonMicrosoft Remote Desktop Services vs Microsoft IntuneJun 2, 2025Download
ComparisonMicrosoft Remote Desktop Services vs TeamViewerJun 2, 2025Download
ComparisonMicrosoft Remote Desktop Services vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)Jun 2, 2025Download
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Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Government
9%
Financial Services Firm
8%
University
6%
Comms Service Provider
6%
Healthcare Company
5%
Educational Organization
5%
Retailer
4%
Construction Company
3%
Non Profit
3%
Insurance Company
3%
Energy/Utilities Company
2%
Legal Firm
2%
Real Estate/Law Firm
2%
Media Company
2%
Hospitality Company
2%
Wholesaler/Distributor
1%
Outsourcing Company
1%
Transportation Company
1%
Performing Arts
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%
Aerospace/Defense Firm
1%
Recreational Facilities/Services Company
1%
Marketing Services Firm
1%

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Microsoft Remote Desktop Services reviews

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Terje Romen - PeerSpot user
CEO & Owner at Mono AS
Verified user of Microsoft Remote Desktop Services
Jan 22, 2025
Accessing the same desktop experience from anywhere but user template creation needs improvement

Pros

"The main benefit, is that it's easy for us to get the same desktop and do things in the same way regardless of our location."

Cons

"We would like configuration to be automatic and the price to be close to zero, however, that's not realistic. "
RobertThompson 1 - PeerSpot user
Information Security Manager at a university with 1,001-5,000 employees
Verified user of Microsoft Remote Desktop Services
Aug 25, 2024
Offers familiarity, provides virtual desktops and ease of use

Pros

"It allows employees to log on to corporate resources remotely. "

Cons

"The current process I have to go through to get a Windows 11 VM up and running is difficult. Windows 10 worked a whole lot better than Windows 11."
Find out what your peers are saying about Microsoft Remote Desktop Services. Updated May 2025
853,960 professionals have used our research since 2012.
PE
Chief Technology Officer at a computer software company with 11-50 employees
Verified user of Microsoft Remote Desktop Services
May 2, 2025
Offers seamless remote access with strong platform integration

Pros

"I would recommend Microsoft Remote Desktop Services, especially for general support."

Cons

"I rate Microsoft's customer service support a two out of ten. In general, Microsoft has poor support."
MN
SAP manager at Pakistan Telecommunication Limited
Verified user of Microsoft Remote Desktop Services
Apr 30, 2024
Offers ease of use and deployment to users

Pros

"The product's initial setup phase was easy."

Cons

"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
AA
Consultant at NatWest Group
Verified user of Microsoft Remote Desktop Services
Apr 24, 2024
The graphical user interface enables users to connect to servers easily

Pros

"Since the tool has a graphical user interface, it's easier for us to access the server."

Cons

"We face frequent disconnections."
BHARAT B  SHARMA - PeerSpot user
Director at Shreenathji Solutions
Verified user of Microsoft Remote Desktop Services
Jun 6, 2022
Easy to set up and reliable, but needs an additional control panel

Pros

"You can scale the product."

Cons

"We've had issues with security breaches."
AP
Executive Director/ Head of Innovation at Universidade Federal de Campina Grande
Verified user of Microsoft Remote Desktop Services
Apr 24, 2024
People can work from home and easily share information and effective core features

Pros

"It's scalable enough for our needs and very reliable."

Cons

"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
Akos Szirmai - PeerSpot user
Application Development Specialist at Field consulting Ltd.
Verified user of Microsoft Remote Desktop Services
Apr 25, 2024
Easy to use, enables remote work, and establishes a simple funnel to servers

Pros

"The solution is easy to use."

Cons

"The stability could be improved."