What is our primary use case?
We primarily use the solution for cybersecurity purposes.
What is most valuable?
Overall, it is a good solution.
We need to understand many security requirements. We chose Bitlocker due to the fact that we had Windows 10 and needed something that could centralize everything for users. We have a team that is able to handle the maintenance easily.
It is easy to use and administer.
The initial setup was straightforward.
The solution is stable.
It's available via Windows 10.
It can scale well.
What needs improvement?
The only improvement needed is a module that can centralize the keys better. It needs a management console.
For how long have I used the solution?
I've used the solution for two or three years.
What do I think about the stability of the solution?
This is stable and reliable. We just need to figure out how to manage everything in a centralized way. However, there are no bugs or glitches.
What do I think about the scalability of the solution?
We have 100 users or so on the product. We plan to extend that number in the future as our endpoint strategy is to cover all laptops so that even those off-site will be protected.
This is a scalable, reliable product.
How are customer service and support?
We have good, available support. We didn't need support during deployment even though we did have access to it.
Which solution did I use previously and why did I switch?
I did not previously use another solution in this company.
At another company, I did use. Symantec Endpoint Encryption. Symantec is a proper endpoint solution, and therefore it has a console manager. With Bitlocker, we lack that centralized console.
How was the initial setup?
There was a team that handled the deployment. The process was straightforward. It is easy to deploy and install. It also doesn't take too long to implement. We don't deploy it centrally. Our team contacts the end users of sensitive endpoints. For future mobility, the strategy is to ensure all users in the future will have this on their laptops.
We have about five admins to handle the maintenance of the product.
What about the implementation team?
We implemented the product ourselves with our internal team. We had ten people dealing with the deployment.
What was our ROI?
The ROI is good. It's already included in Microsoft Windows 10, which makes it easy to adopt. It saves us due to the lowered risk involved for users of laptops.
What's my experience with pricing, setup cost, and licensing?
The pricing is very reasonable. Bitlocker is already included in Windows version 10. We do pay extra for technical support and potential maintenance.
Which other solutions did I evaluate?
We're looking for some sort of solution that can help us manage Bitlocker keys.
What other advice do I have?
I am a customer and end-user.
We're moving towards having a solution that can manage user mobility, and we have to define a strategy that may include Bitdefender. Our future strategy is all about mobility.
I'm not sure which version of the solution we're using.
I'd advise new users to compare it to other solutions and make sure they understand what Bitlocker can do. They may need an extra solution for managing Bitlocker.
I would rate the solution nine out of ten. It's great. It just needs a management console.
Which deployment model are you using for this solution?
On-premises