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Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees
Real User
Top 20
Nov 26, 2023
A stable solution for endpoint security but crashes often

What is our primary use case?

We use the solution for our endpoint. There were recovery issues because of concrete tools, operations, and recovery tokens. There was a recovery case during the system crash. You can recover the system and find out the lost data.

What is most valuable?

Microsoft BitLocker is very easy to manage and is stable. We experience very few crashes with different endpoints. We operate in a large institution and require a solution that seamlessly works across diverse systems.

What needs improvement?

Some non-enterprise security solutions offer more comprehensive tracking capabilities for stolen devices beyond device protection. They enable location tracking of the device once it connects to the internet. Additionally, they provide enhanced stability, addressing instances where encryption fails to complete and rollback attempts become problematic.

For how long have I used the solution?

I have been using Microsoft BitLocker for a year.

Buyer's Guide
Microsoft BitLocker
October 2026
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable. There are some devices where the system crashes during encryption. 

I rate the solution's scalability an eight out of ten.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We have local partners and OEMs providing support for BitLocker deployment. The technical expert handles the deployments internally.

What other advice do I have?

Overall, I rate the solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
EUT Analyst at Absa Group Ltd
Real User
Oct 4, 2023
Efficiently encrypt the drives on our machines and highly scalable solution
Pros and Cons
  • "The best thing about it is the encryption type and the way it requires TPM when someone tries to access the drive."
  • "In future releases, I would like to see a feature where I can have a view of each device that has BitLocker to see if these machines are encrypted or not. So, I just want a view or a dashboard that can tell us so that I can remediate and add BitLocker to those systems or devices."

What is our primary use case?

We're using it to encrypt our drives. To encrypt the drives on our machines, laptops, and desktops.

What is most valuable?

The best thing about it is the encryption type and how it looks out when someone tries to access the drive.

What needs improvement?

In future releases, I would like to see a feature where I can have a view of each device that has BitLocker to see if these machines are encrypted or not. So, I just want a view or a dashboard that can tell us so that I can remediate and add BitLocker to those systems or devices.

So, it should have the ability to view which devices are using Microsoft BitLocker.

For how long have I used the solution?

We have been using this solution since 2019. So, it has been four years. 

What do I think about the stability of the solution?

It's stable for me. It's been working properly for us.

What do I think about the scalability of the solution?

There are 1200 users in our company. We are planning to expand further usage for this solution. 

How are customer service and support?

Microsoft has so many workarounds and solutions on the website. I'm usually able to figure out things for myself.

How was the initial setup?

The setup, like any other, was done at a corporate level. We are using it because we are licensed to Microsoft. It was a requirement to use all Microsoft products.

What about the implementation team?


What's my experience with pricing, setup cost, and licensing?

The licensing is cheap because it comes with Microsoft. It's not expensive because you have to pay for a Microsoft product.

Which other solutions did I evaluate?


What other advice do I have?

It is a good product. I would rate it a ten out of ten. It's a product that helps us virtually protect important reporting data for user devices.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft BitLocker
October 2026
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,043 professionals have used our research since 2012.
Senior Network Associate at AMCON, Inc.
Real User
Oct 4, 2023
Good security capabilities, stability and easy to setup
Pros and Cons
  • "One significant aspect is that without the BitLocker key, you can't log in to the user's laptop. I appreciate the capability to encrypt the user's hard drive, ensuring access only with the recovery key. In an enterprise setup, we store all BitLocker keys on our server. So, whenever a user attempts to log in, the architecture authenticates with the key. This ensures that our data is secure. Even if the user's laptop is lost, we have confidence that the data remains inaccessible. So far, our user data is well-protected."
  • "For improvement, as it is now, I do not have any support from anyone. There should be a web interface to manage BitLocker. But for now, all I do is just install a new product on the user's machine and create it. I would like to be able to see everything that is happening, even if it is just through a web interface. I would also like to be able to see how many users are provisioned, which users are using BitLocker, and how to disable or enable it. That's what I would like to see."

What is our primary use case?

We've been using BitLocker to secure our user systems.

What is most valuable?

One significant aspect is that without the BitLocker key, you can't log in to the user's laptop. I appreciate the capability to encrypt the user's hard drive, ensuring access only with the recovery key. In an enterprise setup, we store all BitLocker keys on our server. 

So, whenever a user attempts to log in, the architecture authenticates with the key. This ensures that our data is secure. Even if the user's laptop is lost, we have confidence that the data remains inaccessible. So far, our user data is well-protected.

What needs improvement?

For improvement, as it is now, I do not have any support from anyone. There should be a web interface to manage BitLocker. But for now, all I do is just install a new product on the user's machine and create it. 

I would like to be able to see everything that is happening, even if it is just through a web interface. I would also like to be able to see how many users are provisioned, which users are using BitLocker, and how to disable or enable it.  That's what I would like to see.

For how long have I used the solution?

I've been using this solution for over seven years.

We're utilizing BitLocker, albeit an older version, to secure our user systems.

What do I think about the stability of the solution?

I've used it for the last seven years, and it's been reasonably stable. As long as Active Directory is up and running, then BitLocker is also fine for us.

What do I think about the scalability of the solution?

It is very scalable. There are about 150 to 200 users using this in our company.

We plan to increase the further usage. The more mobile devices and laptops we buy, the more licenses we require for those users.

How was the initial setup?

With newer versions of Windows,  the initial setup has become better. It was a challenge with Windows 8 because you needed to first put the TPM in a certain mode and things like that. Where Windows 10 or Windows 11, once we enable BitLocker, it could be straightforward. So, there's been a lot of improvements in that.

What about the implementation team?

We have the expertise in-house, so we do it ourselves. The deployment is straightforward. You just go to one of your Active Directory components and enable BitLocker.

Enabling it on the server to allow users to come back to it, install the TPM on the user system, and then create the team and share it with the user. That's all. So it's straightforward. One of the most common times to add a system is when it's locked out on a user's machine. It takes us about 10 minutes then.

We require around two admins and technicians for the deployment and maintenance of the solution.

What was our ROI?

I have seen a return on investment because it's ensured that even when laptops are stolen, the users' data is protected because it's encrypted.

What's my experience with pricing, setup cost, and licensing?

For the version that comes on the machine, you don't need a license. But you may need a license for support. We need to license users on the individual virtual system.

Although, the license should be part of the product.

What other advice do I have?

I would highly recommend it. Even personal users should enable it. I encourage them to print out a copy of their recovery key and keep it somewhere safe.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President at Sysnet Global Technologies
Reseller
Jul 26, 2023
The solution is very manageable with strong encryption and monitoring features
Pros and Cons
  • "The manageability of it is a valuable feature."
  • "The migration itself is a nightmare."

What is our primary use case?

Our client is a large private bank with over 200,000 or 300,000 desktop/laptop assets, which are not all on a standard operating environment. Some are legacy, some are new, and some are end-of-life, so there is a high failure rate when you push Intune policy.

What is most valuable?

Its manageability is valuable since it comes with pre-provisioning. In addition, the encryption, administration, reporting and monitoring are good.

What needs improvement?

The migration itself is a nightmare. Microsoft should give more use cases for service providers to work on. Since our client is a bank, our users do not comply with our time windows, so we should be able to block some of their access. Those features are not available. Secondly, calendaring and scheduling are done on Teams, but some users don't use Teams. From an environmental standpoint, Microsoft has everything, but when executing, none of them really work. That is where the project fails to meet its timelines.

Likewise, the availability of features can be improved.

From a migration perspective, they should make it more integrative for the admins working on it and better integration with Intune. There are also high failure rates for policy deployment.

Moreover, some policies can't be remotely enabled. One has to physically talk to the user and get the DPM and security code done. That is something that can be improved.

For how long have I used the solution?

Our clients have been using BitLocker for one year, and are on the latest service package.

What do I think about the stability of the solution?

I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the scalability an eight out of ten. Our client is a large enterprise with more than 100,000 users.

How are customer service and support?

Technical support was not as effective as I would have liked them to be.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Our client is migrating from PGP to BitLocker since PGP was expensive.

How was the initial setup?

I rate the initial setup a six out of ten. With deployment, policy push doesn't take time, but the next level in terms of encryption takes a while. The time taken varies depending on the type of processor, type of device, version of OS, and how much disk encryption time it takes.

What about the implementation team?

Our client deployed the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is cost-efficient. I rate it a three out of ten.

What other advice do I have?

It's a great service, but when you migrate, Microsoft needs to think of different ways they can help because they're the only ones that can make things easier. Otherwise, service providers will have a problem.

It may not be core technical, but in terms of how they can manage migrations, Microsoft should give more use cases and real-world case studies. That will help a lot.

I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Jeison Bonilla - PeerSpot reviewer
Cyber ​​Security Administrator at BAC Credomatic
Real User
May 27, 2022
User-friendly, easy to set up, and offers real-time machine status updates
Pros and Cons
  • "The initial setup is very simple."
  • "The connectivity is in the cloud, therefore this is a good solution as we have the real-time status of all machines."
  • "Technical support has not been very good."
  • "Technical support could be better. It is slow."

What is our primary use case?

We are primarily using the solution for all endpoints first. We are going to protect all endpoints in the organization. The endpoint is any computer with Windows 10 or Windows 11. We use the feature device encryption and file encryption, basically.

What is most valuable?

It's the same BitLocker that we use in Sophos. Maybe the feature we like the best is file encryption.

The connectivity is in the cloud, therefore this is a good solution as we have, the real-time status of all machines.

The interface is user-friendly.

The initial setup is very simple. 

What needs improvement?

Technical support has not been very good. 

We'd like automatic self-service in future releases. 

For how long have I used the solution?

I've been using the solution for around three months. 

What do I think about the stability of the solution?

I can't speak to stability. We're still testing the product right now. 

What do I think about the scalability of the solution?

The scalability is good. A company can expand it as needed. 

We have about 100 people using the product currently. Only technical users are on it. 

How are customer service and support?

Technical support could be better. It is slow. Maybe there are people who only have a certain certification, however, they don't analyze the problems. They only go to the documentation which doesn't help as I've done all the tests they do before I call. I don't like that support.

Which solution did I use previously and why did I switch?

I'm also familiar with McAfee and Sophos. We changed due to the fact that we already had a license for Microsoft Intune and the BitLocker comes included in it. You don't need to pay anything for the license.

How was the initial setup?

We found the initial setup to be very simple and straightforward. It's not overly complex or difficult. 

We've used it for about three months and are still doing tests. 

We have 25 to 50 people that are handling the deployment and maintenance. They are our engineers. 

What about the implementation team?

We work with a partner that has assisted us with the implementation.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is bundled in with Microsoft Intune. I'm not sure of the exact licensing. It's managed by another person.

What other advice do I have?

We are a customer and end-user.

We are using Intune to enable BitLocker. We are testing BitLocker on Windows 10 and Windows 11.

BitLocker is very established. It's very easy to encrypt the machine, versus Sophos in Windows 7. The keys are centrally located. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT manager at a sports company with 501-1,000 employees
Real User
Jun 15, 2024
Provides good encryption, but user interface could be improved
Pros and Cons
  • "Microsoft BitLocker is a Microsoft native product that provides good encryption."
  • "The solution should have a better user interface and dashboard."

What is our primary use case?

We use the solution for encryption.

What is most valuable?

Microsoft BitLocker is a Microsoft native product that provides good encryption.

What needs improvement?

The solution should have a better user interface and dashboard.

For how long have I used the solution?

I have been using Microsoft BitLocker for four to five years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

Around 80,000 users use the solution in our organization.

I rate the solution’s scalability ten out of ten.

How are customer service and support?

The solution's technical support team asks for a lot of logs.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

The solution's competitor is Trellix. Trellix is a bit better than Microsoft BitLocker because it has a very good reporting feature.

How was the initial setup?

The solution's initial setup is complex.

What about the implementation team?

I deployed the solution by myself in a couple of days.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing an eight out of ten.

What other advice do I have?

The solution's recovery option works fine to support our data security strategy. We integrate the Azure OpenAI tool with Microsoft BitLocker. I would recommend the solution to other users.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1072692 - PeerSpot reviewer
Head of IT at a financial services firm with 11-50 employees
Real User
Top 20
Apr 24, 2024
Easy to manage and provides good endpoint encryption
Pros and Cons
  • "Microsoft BitLocker's most valuable feature is endpoint encryption, and it's quite easy to manage."
  • "The management of the product could be made a little easier."

What is our primary use case?

We use the solution to secure endpoints.

What is most valuable?

Microsoft BitLocker's most valuable feature is endpoint encryption, and it's quite easy to manage. Microsoft BitLocker's data protection is the most useful for mobile endpoints like laptops.

What needs improvement?

The management of the product could be made a little easier.

For how long have I used the solution?

I have been using Microsoft BitLocker for 5-6 years.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

Around 50 users are using the solution in our organization.

I rate the solution’s scalability ten out of ten.

What's my experience with pricing, setup cost, and licensing?

We didn't pay for additional licenses since the solution is built into Windows.

Which other solutions did I evaluate?

Before choosing Microsoft BitLocker, we evaluated Trend Micro.

What other advice do I have?

I use the latest version of Microsoft BitLocker. We didn't have any specific incidents where we needed to use the solution's recovery process. However, if there's a problem unlocking devices, it's pretty simple to manage.

The solution is not complicated to manage. Microsoft BitLocker is transparent to end users, and they are unaware of its existence. It doesn't impact their performance in a measurable way, and we don't have any problems with it.

Microsoft BitLocker is a very useful tool for managing endpoints, especially mobile ones, and ensuring that data is not leaked. The solution's drives are integrated into the mobile workstation. We require one person as a backup to maintain the solution, which is not time-consuming. It just takes a few hours every month. I would recommend the solution to other users.

Overall, I rate Microsoft BitLocker ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System and network security engineer at Central Bank of Nigeria
Real User
Nov 13, 2023
Has good stability and an efficient feature to encrypt devices
Pros and Cons
  • "Microsoft BitLocker's most valuable features are stability and simplicity in terms of usage."
  • "They could improve cloud integration regarding attribute and encryption key management."

What is our primary use case?

We use Microsoft BitLocker for hard drive encryption.

How has it helped my organization?

The product helps us to encrypt local devices. It allows us to protect devices against theft and unauthorized access.

What is most valuable?

Microsoft BitLocker's most valuable features are stability and simplicity in terms of usage.

What needs improvement?

They could improve cloud integration regarding attribute and encryption key management.

For how long have I used the solution?

We have been using Microsoft BitLocker for five years. At present, we use its latest on-premises version.

What do I think about the stability of the solution?

I rate the product’s stability a ten out of ten.

What do I think about the scalability of the solution?

We have Microsoft BitLocker installed on 5000 devices in our organization.

How are customer service and support?

We have an in-house technical support team.

Which solution did I use previously and why did I switch?

We attempted to use some other products before. But only Microsoft BitLocker proved suitable for our business requirements.

How was the initial setup?

We deploy the product in the client’s environment using group policy configuration. It takes a week to complete the process.

What's my experience with pricing, setup cost, and licensing?

We already use Microsoft products, and Microsoft BitLocker is an add-on product that is free of cost for us.

What other advice do I have?

I rate Microsoft BitLocker a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Team Manager at JJ soluciones
Real User
Oct 1, 2023
A stable and easy-to-deploy solution that is used to protect data if laptops are lost or stolen
Pros and Cons
  • "The solution is included in Windows 11."
  • "The product must improve the centralization of keys."

What is our primary use case?

We use the solution for laptops assigned to sales in case it’s lost or stolen.

What is most valuable?

The solution is included in Windows 11.

What needs improvement?

The product must improve the centralization of keys. BitLocker is not perfect. Sometimes, we have problems when Windows tries to start. It shows that the key is not available.

For how long have I used the solution?

I am using the solution currently.

What do I think about the stability of the solution?

It is a stable solution.

How are customer service and support?

We check the Microsoft forum to resolve issues.

How was the initial setup?

The initial setup is not complex.

What's my experience with pricing, setup cost, and licensing?

We can activate the product at no cost. We're just taking advantage of what is included in Windows.

What other advice do I have?

We have individual files when IT support prepares the computers. We have the information to replace an SSD or increase the size. We need to remove BitLocker, change the drive, put it back, and encrypt it again with BitLocker. We can check the way the encryption is used because it is centralized. It is good to test the features and centralize the encryption. Overall, I rate the tool an eight or nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1282533 - PeerSpot reviewer
ICT Manager at a construction company with 11-50 employees
Real User
Aug 21, 2023
A system software that protects your hard disk and ensures that stolen PCs or laptops do not lose their data
Pros and Cons
  • "Microsoft BitLocker can be used to ensure that stolen PCs or laptops do not lose their data."
  • "We recently found some stability issues with Microsoft BitLocker."

What is most valuable?

Microsoft BitLocker can be used to ensure that stolen PCs or laptops do not lose their data.

What needs improvement?

We recently found some stability issues with Microsoft BitLocker. We found that quite a few users on the web are complaining about the solution's stability, especially after the Microsoft update. One user's laptop did not boot because of such an issue.

For how long have I used the solution?

I have been using Microsoft BitLocker for about eight to ten years.

What do I think about the stability of the solution?

I rate Microsoft BitLocker a nine out of ten for stability.

How was the initial setup?

Microsoft BitLocker's initial setup is extremely simple.

What's my experience with pricing, setup cost, and licensing?

Microsoft BitLocker's pricing is included in the Microsoft license, and you don't have to pay an additional fee for it.

What other advice do I have?

Microsoft BitLocker is directly deployed on the end user devices. Microsoft BitLocker is an encryption solution that ciphers the disk of the local machine. If you carry around your devices and somebody steals them, they cannot read the data off it even if they attach it to another device.

Microsoft BitLocker is directly deployed on the end user devices. Microsoft BitLocker is an encryption solution that ciphers the disk of the local machine. If you carry around your devices and somebody steals them, they cannot read the data off it even if they attach it to another device.

Using Microsoft BitLocker is very easy. After ciphering the data, it unlocks itself if you have a modern PC attached to the correct PC. However, you must have your old company username and password to create an account and see the data. You cannot see the data if you don't have the password. Nothing much can be done regarding the software's usability or evolution.

Microsoft BitLocker should not be considered as an end-user software. It's a system software that protects your hard disk.

Microsoft BitLocker is not hard to use.

Overall, I rate Microsoft BitLocker a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.