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Hassan Moussafir - PeerSpot reviewer
Information Security Senior Expert at a insurance company with 201-500 employees
Real User
Mar 20, 2023
Straightforward to set up, reliable, and easy to extend
Pros and Cons
  • "It is easy to use and administer."
  • "It needs a management console."

What is our primary use case?

We primarily use the solution for cybersecurity purposes. 

What is most valuable?

Overall, it is a good solution. 

We need to understand many security requirements. We chose Bitlocker due to the fact that we had Windows 10 and needed something that could centralize everything for users. We have a team that is able to handle the maintenance easily.

It is easy to use and administer. 

The initial setup was straightforward. 

The solution is stable.

It's available via Windows 10.

It can scale well. 

What needs improvement?

The only improvement needed is a module that can centralize the keys better. It needs a management console. 

For how long have I used the solution?

I've used the solution for two or three years. 

Buyer's Guide
Microsoft BitLocker
January 2026
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,844 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is stable and reliable. We just need to figure out how to manage everything in a centralized way. However, there are no bugs or glitches. 

What do I think about the scalability of the solution?

We have 100 users or so on the product. We plan to extend that number in the future as our endpoint strategy is to cover all laptops so that even those off-site will be protected. 

This is a scalable, reliable product. 

How are customer service and support?

We have good, available support. We didn't need support during deployment even though we did have access to it. 

Which solution did I use previously and why did I switch?

I did not previously use another solution in this company.

At another company, I did use. Symantec Endpoint Encryption. Symantec is a proper endpoint solution, and therefore it has a console manager. With Bitlocker, we lack that centralized console. 

How was the initial setup?

There was a team that handled the deployment. The process was straightforward. It is easy to deploy and install. It also doesn't take too long to implement. We don't deploy it centrally. Our team contacts the end users of sensitive endpoints. For future mobility, the strategy is to ensure all users in the future will have this on their laptops. 

We have about five admins to handle the maintenance of the product. 

What about the implementation team?

We implemented the product ourselves with our internal team. We had ten people dealing with the deployment. 

What was our ROI?

The ROI is good. It's already included in Microsoft Windows 10, which makes it easy to adopt. It saves us due to the lowered risk involved for users of laptops.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. Bitlocker is already included in Windows version 10. We do pay extra for technical support and potential maintenance.

Which other solutions did I evaluate?

We're looking for some sort of solution that can help us manage Bitlocker keys. 

What other advice do I have?

I am a customer and end-user. 

We're moving towards having a solution that can manage user mobility, and we have to define a strategy that may include Bitdefender. Our future strategy is all about mobility.

I'm not sure which version of the solution we're using. 

I'd advise new users to compare it to other solutions and make sure they understand what Bitlocker can do. They may need an extra solution for managing Bitlocker.

I would rate the solution nine out of ten. It's great. It just needs a management console. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
EUT Analyst at a financial services firm with 10,001+ employees
Real User
Oct 4, 2023
Efficiently encrypt the drives on our machines and highly scalable solution
Pros and Cons
  • "The best thing about it is the encryption type and the way it requires TPM when someone tries to access the drive."
  • "In future releases, I would like to see a feature where I can have a view of each device that has BitLocker to see if these machines are encrypted or not. So, I just want a view or a dashboard that can tell us so that I can remediate and add BitLocker to those systems or devices."

What is our primary use case?

We're using it to encrypt our drives. To encrypt the drives on our machines, laptops, and desktops.

What is most valuable?

The best thing about it is the encryption type and how it looks out when someone tries to access the drive.

What needs improvement?

In future releases, I would like to see a feature where I can have a view of each device that has BitLocker to see if these machines are encrypted or not. So, I just want a view or a dashboard that can tell us so that I can remediate and add BitLocker to those systems or devices.

So, it should have the ability to view which devices are using Microsoft BitLocker.

For how long have I used the solution?

We have been using this solution since 2019. So, it has been four years. 

What do I think about the stability of the solution?

It's stable for me. It's been working properly for us.

What do I think about the scalability of the solution?

There are 1200 users in our company. We are planning to expand further usage for this solution. 

How are customer service and support?

Microsoft has so many workarounds and solutions on the website. I'm usually able to figure out things for myself.

How was the initial setup?

The setup, like any other, was done at a corporate level. We are using it because we are licensed to Microsoft. It was a requirement to use all Microsoft products.

What about the implementation team?


What's my experience with pricing, setup cost, and licensing?

The licensing is cheap because it comes with Microsoft. It's not expensive because you have to pay for a Microsoft product.

Which other solutions did I evaluate?


What other advice do I have?

It is a good product. I would rate it a ten out of ten. It's a product that helps us virtually protect important reporting data for user devices.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft BitLocker
January 2026
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,844 professionals have used our research since 2012.
Jeison Bonilla - PeerSpot reviewer
Cyber ​​Security Administrator at a financial services firm with 10,001+ employees
Real User
May 27, 2022
User-friendly, easy to set up, and offers real-time machine status updates
Pros and Cons
  • "The initial setup is very simple."
  • "Technical support has not been very good."

What is our primary use case?

We are primarily using the solution for all endpoints first. We are going to protect all endpoints in the organization. The endpoint is any computer with Windows 10 or Windows 11. We use the feature device encryption and file encryption, basically.

What is most valuable?

It's the same BitLocker that we use in Sophos. Maybe the feature we like the best is file encryption.

The connectivity is in the cloud, therefore this is a good solution as we have, the real-time status of all machines.

The interface is user-friendly.

The initial setup is very simple. 

What needs improvement?

Technical support has not been very good. 

We'd like automatic self-service in future releases. 

For how long have I used the solution?

I've been using the solution for around three months. 

What do I think about the stability of the solution?

I can't speak to stability. We're still testing the product right now. 

What do I think about the scalability of the solution?

The scalability is good. A company can expand it as needed. 

We have about 100 people using the product currently. Only technical users are on it. 

How are customer service and support?

Technical support could be better. It is slow. Maybe there are people who only have a certain certification, however, they don't analyze the problems. They only go to the documentation which doesn't help as I've done all the tests they do before I call. I don't like that support.

Which solution did I use previously and why did I switch?

I'm also familiar with McAfee and Sophos. We changed due to the fact that we already had a license for Microsoft Intune and the BitLocker comes included in it. You don't need to pay anything for the license.

How was the initial setup?

We found the initial setup to be very simple and straightforward. It's not overly complex or difficult. 

We've used it for about three months and are still doing tests. 

We have 25 to 50 people that are handling the deployment and maintenance. They are our engineers. 

What about the implementation team?

We work with a partner that has assisted us with the implementation.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is bundled in with Microsoft Intune. I'm not sure of the exact licensing. It's managed by another person.

What other advice do I have?

We are a customer and end-user.

We are using Intune to enable BitLocker. We are testing BitLocker on Windows 10 and Windows 11.

BitLocker is very established. It's very easy to encrypt the machine, versus Sophos in Windows 7. The keys are centrally located. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of IT department at a insurance company with 51-200 employees
Real User
Top 5Leaderboard
Apr 1, 2024
Secures external disks according to security policy

What is our primary use case?

We use BitLocker to secure external disks according to security policy. Every external disk, regardless of size, is encrypted with BitLocker for everyday use. The password is securely stored in a designated location. Additionally, client PCs are also equipped with BitLocker for basic security measures.

BitLocker serves as a layer of security for any external drives users use, ensuring that any data stored on them, whether for local backups or important files, remains protected. 

What is most valuable?

We opt for a data loss prevention solution. I evaluate different vendors, including Microsoft BitLocker, as part of this process. Each step of the implementation is carefully planned, as every aspect of data protection is crucial.

What needs improvement?

BitLocker could have a more user-friendly interface at a lower price. There are no regular updates for it. If they introduce new features, the new version might offer improvements or enhancements in the future.

For how long have I used the solution?

I have been using Microsoft BitLocker for two years.

What do I think about the stability of the solution?

The product is stable, with no significant impact. Its primary function is to enhance security, and its reliability depends on the company's implementation. It protects at a basic level.

What do I think about the scalability of the solution?

The solution's scalability is limited as it is designed for individual devices on-premises. Each local device requires its password, with no centralized management or options for scalability across multiple devices.

How are customer service and support?

If you lose the passwords, then you need Microsoft support. You have multiple recovery options like printed, saved password, and rolled hash key.

How was the initial setup?

The initial setup is very easy. If you want to use BitLocker on the system, different steps are involved. If you only want to encrypt external drives, it's easier, especially if the external disk is blank.

What was our ROI?

BitLocker provides benefits such as security and protection for data at a basic level. BitLocker can be a satisfactory solution with sufficient security. BitLocker meets our needs adequately.

What's my experience with pricing, setup cost, and licensing?

No separate license is required for BitLocker. It is included in Windows operating system editions.

What other advice do I have?

Bitlocker is easy to use. You can find a lot of information on how to use it on many informational sites, but the process is straightforward: follow the "next, next, finish" steps. It takes time, depending on whether you're encrypting an external disk or a disk with existing data. If the disk is empty, the process is speedy.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Presales Engineer at a computer software company with 11-50 employees
Real User
Dec 10, 2023
Enhanced data security providing full disk encryption, seamless integration with Windows, and offering features such as pre-boot authentication and centralized management
Pros and Cons
  • "It holds significant value as it reduces the need for extensive IT management to handle security across networks and environments"
  • "The primary aspect for improvement lies in expanding our developer base, which would accelerate the development process and bring these enhancements to fruition"

What is our primary use case?

Encrypting the help desk system with BitLocker serves as a crucial security measure. If a laptop or device falls into unauthorized hands, the encryption ensures that data cannot be decrypted without proper authentication which enhances system security and provides a reliable recovery mechanism to safeguard sensitive information.

What is most valuable?

It provides a comprehensive level of protection against unauthorized access. 
It holds significant value as it reduces the need for extensive IT management to handle security across networks and environments. Its significance goes beyond BitLocker alone; it encompasses the entire product suite or platform.

What needs improvement?

The primary aspect for improvement lies in expanding our developer base, which would accelerate the development process and bring these enhancements to fruition. For the upcoming release, I'm interested in seeing additional features, particularly the ability to synchronize usernames and passwords into a pre-boot authentication system.

For how long have I used the solution?

I have been using it for a few years.

What do I think about the stability of the solution?

It's stable and well-established. Over the past few years that we have been using it, it has proven to be reliable and robust. I would rate it ten out of ten.

What do I think about the scalability of the solution?

It provides high scalability.

How are customer service and support?

In terms of Microsoft tech support, the speed, knowledge, and customer-friendliness can vary. Microsoft support may have its complexities, but when using our management tool for BitLocker, the process is streamlined.

How was the initial setup?

The initial setup is straightforward. It involves leveraging our SaaS platform, allowing the backend to be subscribed.

What about the implementation team?

The deployment process is streamlined: you need to create a configuration and effortlessly roll it out to your machine. It's an easy and user-friendly procedure.

What's my experience with pricing, setup cost, and licensing?

It operates on a subscription model on an annual basis.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT manager at a sports company with 501-1,000 employees
Real User
Top 10
Jun 15, 2024
Provides good encryption, but user interface could be improved
Pros and Cons
  • "Microsoft BitLocker is a Microsoft native product that provides good encryption."
  • "The solution should have a better user interface and dashboard."

What is our primary use case?

We use the solution for encryption.

What is most valuable?

Microsoft BitLocker is a Microsoft native product that provides good encryption.

What needs improvement?

The solution should have a better user interface and dashboard.

For how long have I used the solution?

I have been using Microsoft BitLocker for four to five years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

Around 80,000 users use the solution in our organization.

I rate the solution’s scalability ten out of ten.

How are customer service and support?

The solution's technical support team asks for a lot of logs.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

The solution's competitor is Trellix. Trellix is a bit better than Microsoft BitLocker because it has a very good reporting feature.

How was the initial setup?

The solution's initial setup is complex.

What about the implementation team?

I deployed the solution by myself in a couple of days.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing an eight out of ten.

What other advice do I have?

The solution's recovery option works fine to support our data security strategy. We integrate the Azure OpenAI tool with Microsoft BitLocker. I would recommend the solution to other users.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1072692 - PeerSpot reviewer
Head of IT at a financial services firm with 11-50 employees
Real User
Top 5Leaderboard
Apr 24, 2024
Easy to manage and provides good endpoint encryption
Pros and Cons
  • "Microsoft BitLocker's most valuable feature is endpoint encryption, and it's quite easy to manage."
  • "The management of the product could be made a little easier."

What is our primary use case?

We use the solution to secure endpoints.

What is most valuable?

Microsoft BitLocker's most valuable feature is endpoint encryption, and it's quite easy to manage. Microsoft BitLocker's data protection is the most useful for mobile endpoints like laptops.

What needs improvement?

The management of the product could be made a little easier.

For how long have I used the solution?

I have been using Microsoft BitLocker for 5-6 years.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

Around 50 users are using the solution in our organization.

I rate the solution’s scalability ten out of ten.

What's my experience with pricing, setup cost, and licensing?

We didn't pay for additional licenses since the solution is built into Windows.

Which other solutions did I evaluate?

Before choosing Microsoft BitLocker, we evaluated Trend Micro.

What other advice do I have?

I use the latest version of Microsoft BitLocker. We didn't have any specific incidents where we needed to use the solution's recovery process. However, if there's a problem unlocking devices, it's pretty simple to manage.

The solution is not complicated to manage. Microsoft BitLocker is transparent to end users, and they are unaware of its existence. It doesn't impact their performance in a measurable way, and we don't have any problems with it.

Microsoft BitLocker is a very useful tool for managing endpoints, especially mobile ones, and ensuring that data is not leaked. The solution's drives are integrated into the mobile workstation. We require one person as a backup to maintain the solution, which is not time-consuming. It just takes a few hours every month. I would recommend the solution to other users.

Overall, I rate Microsoft BitLocker ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Urs Schuerch - PeerSpot reviewer
Information Technology Engineer at a energy/utilities company with 11-50 employees
Real User
Jan 8, 2024
Helps us secure infrastructure, but the documentation could be more accessible
Pros and Cons
  • "The platform provides good performance."
  • "The deployment process regarding prerequisites and automation could be easy to understand."

What is our primary use case?

We use Microsoft BitLocker to encrypt employee devices for data protection.

What is most valuable?

The platform provides good performance.

What needs improvement?

The deployment process regarding prerequisites and automation could be easy to understand. It could be more transparent. Documentation should be more accessible and simplified, particularly directed towards small organizations, making it understandable for smaller setups.

A centralized management console with a web interface or dashboard for an implementation overview could exist.

What do I think about the scalability of the solution?

We have 20 Microsoft BitLocker users in our organization. I want to deploy it on as many systems as possible for clients or users.

How are customer service and support?

I refer to the support's knowledge base to resolve any issues.

How was the initial setup?

The initial setup must be easy, but I couldn't understand the process. Some devices can automatically activate it. However, the documentation makes it seem like a complicated project to deploy. I would like to understand clearly how it works.

What about the implementation team?

We work with an external IT service provider for the deployment.

What's my experience with pricing, setup cost, and licensing?

The product's cost is included in Windows.

What other advice do I have?

I recommend Microsoft BitLocker. It protects our endpoints and company data and helps secure the infrastructure. In case of suspicious activity, our data remains inaccessible.

However, they should also explore other easier options for IT professionals to understand. I rate the platform a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.