Senior Presales Engineer at CenterTools Software GmbH
Real User
Top 5
Enhanced data security providing full disk encryption, seamless integration with Windows, and offering features such as pre-boot authentication and centralized management
Pros and Cons
  • "It holds significant value as it reduces the need for extensive IT management to handle security across networks and environments"
  • "The primary aspect for improvement lies in expanding our developer base, which would accelerate the development process and bring these enhancements to fruition"

What is our primary use case?

Encrypting the help desk system with BitLocker serves as a crucial security measure. If a laptop or device falls into unauthorized hands, the encryption ensures that data cannot be decrypted without proper authentication which enhances system security and provides a reliable recovery mechanism to safeguard sensitive information.

What is most valuable?

It provides a comprehensive level of protection against unauthorized access. 
It holds significant value as it reduces the need for extensive IT management to handle security across networks and environments. Its significance goes beyond BitLocker alone; it encompasses the entire product suite or platform.

What needs improvement?

The primary aspect for improvement lies in expanding our developer base, which would accelerate the development process and bring these enhancements to fruition. For the upcoming release, I'm interested in seeing additional features, particularly the ability to synchronize usernames and passwords into a pre-boot authentication system.

For how long have I used the solution?

I have been using it for a few years.

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What do I think about the stability of the solution?

It's stable and well-established. Over the past few years that we have been using it, it has proven to be reliable and robust. I would rate it ten out of ten.

What do I think about the scalability of the solution?

It provides high scalability.

How are customer service and support?

In terms of Microsoft tech support, the speed, knowledge, and customer-friendliness can vary. Microsoft support may have its complexities, but when using our management tool for BitLocker, the process is streamlined.

How was the initial setup?

The initial setup is straightforward. It involves leveraging our SaaS platform, allowing the backend to be subscribed.

What about the implementation team?

The deployment process is streamlined: you need to create a configuration and effortlessly roll it out to your machine. It's an easy and user-friendly procedure.

What's my experience with pricing, setup cost, and licensing?

It operates on a subscription model on an annual basis.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Founding Partner at 2Five1
Real User
Top 5Leaderboard
Easy to use and provides a solid layer of security, especially for sensitive data
Pros and Cons
  • "I like BitLocker because it gives us strong encryption to protect our data."
  • "The only thing that could be slightly improved is the occasional stability issue."

What is our primary use case?

I use BitLocker to keep our work computers and files safe. Since we deal with sensitive data, I asked the developers to turn on BitLocker on their computers. This makes sure that our information stays private and secure.

What is most valuable?

I like BitLocker because it gives us strong encryption to protect our data. The fact that it uses a 256-bit key with AES makes the encryption super secure. It is kind of like having a tough lock on our digital stuff. Additionally, it is easy to use, which is a big plus. The application doesn't make things complicated, and that makes it convenient for everyone to keep their computers and files safe without a lot of hassle.

What needs improvement?

The only thing that could be slightly improved is the occasional stability issue.

For how long have I used the solution?

I have been using Microsoft BitLocker for a little over a year.

What do I think about the stability of the solution?

I would give it an eight out of ten for stability. It is not a perfect ten because I have encountered occasional issues, especially when starting up my computer. Sometimes there seems to be a problem with the files, and I notice certain restrictions. When this happens, I reach out to our tech person who handles the BitLocker setup to fix it.

What do I think about the scalability of the solution?

BitLocker is fairly scalable. We have less than 20 users of the solution at our company.

How was the initial setup?

The initial setup is quite simple. Deploying BitLocker took a relatively short time since we had a tech expert familiar with it. We had less than 20 laptops to secure, and the deployment speed was impressive. With the technical guidance in place, they could deploy it on about five to ten laptops simultaneously in a single day.

What's my experience with pricing, setup cost, and licensing?

BitLocker is not very expensive.

What other advice do I have?

I would recommend BitLocker to others. As part of the development team, we take the lead in creating plans, and we have suggested using BitLocker for critical users who need to protect their laptop content. It has been effective for us, providing a solid layer of security, especially for sensitive data. If someone is looking to safeguard their information, BitLocker is a reliable solution worth considering. Overall, I would rate it as a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Claudio Dosio - PeerSpot reviewer
ICT Manager at a construction company with 11-50 employees
Real User
Top 5
A system software that protects your hard disk and ensures that stolen PCs or laptops do not lose their data
Pros and Cons
  • "Microsoft BitLocker can be used to ensure that stolen PCs or laptops do not lose their data."
  • "We recently found some stability issues with Microsoft BitLocker."

What is most valuable?

Microsoft BitLocker can be used to ensure that stolen PCs or laptops do not lose their data.

What needs improvement?

We recently found some stability issues with Microsoft BitLocker. We found that quite a few users on the web are complaining about the solution's stability, especially after the Microsoft update. One user's laptop did not boot because of such an issue.

For how long have I used the solution?

I have been using Microsoft BitLocker for about eight to ten years.

What do I think about the stability of the solution?

I rate Microsoft BitLocker a nine out of ten for stability.

How was the initial setup?

Microsoft BitLocker's initial setup is extremely simple.

What's my experience with pricing, setup cost, and licensing?

Microsoft BitLocker's pricing is included in the Microsoft license, and you don't have to pay an additional fee for it.

What other advice do I have?

Microsoft BitLocker is directly deployed on the end user devices. Microsoft BitLocker is an encryption solution that ciphers the disk of the local machine. If you carry around your devices and somebody steals them, they cannot read the data off it even if they attach it to another device.

Microsoft BitLocker is directly deployed on the end user devices. Microsoft BitLocker is an encryption solution that ciphers the disk of the local machine. If you carry around your devices and somebody steals them, they cannot read the data off it even if they attach it to another device.

Using Microsoft BitLocker is very easy. After ciphering the data, it unlocks itself if you have a modern PC attached to the correct PC. However, you must have your old company username and password to create an account and see the data. You cannot see the data if you don't have the password. Nothing much can be done regarding the software's usability or evolution.

Microsoft BitLocker should not be considered as an end-user software. It's a system software that protects your hard disk.

Microsoft BitLocker is not hard to use.

Overall, I rate Microsoft BitLocker a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Matt Hardy - PeerSpot reviewer
Infrastructure Manager/Deployment Manager at Hivedome Consultancy Services
Real User
Top 5Leaderboard
I like the fact that you can get an encryption key out of OneDrive
Pros and Cons
  • "I like the fact that you can get a BitLocker encryption key out of OneDrive."
  • "BitLocker should be available on standard Windows. We need to spend money on a Pro license to get BitLocker because it's essential to protect our customers' data. We don't want that to fall into the wrong hands."

What is our primary use case?

We put BitLocker on all our consultants' laptops to protect their data in case they lose their machines.

What is most valuable?

I like the fact that you can get a BitLocker encryption key out of OneDrive.

What needs improvement?

BitLocker should be available on standard Windows. We need to spend money on a Pro license to get BitLocker because it's essential to protect our customers' data. We don't want that to fall into the wrong hands.

For how long have I used the solution?

I have used BitLocker for five years.

What do I think about the stability of the solution?

BitLocker is stable.

What do I think about the scalability of the solution?

We haven't rolled it out on a large scale. We're enabling it one computer at a time. 

How was the initial setup?

BitLocker is pre-installed on Windows Pro, so you only need to switch it on. It takes a while to run, but you can switch it on and go do something else. It takes a minute or so to find it in the settings and enable it. 

What's my experience with pricing, setup cost, and licensing?

BitLocker is included in the Windows Pro license. The Pro version of Windows costs about 100 pounds more than the Home Edition, so you need to decide if it's worth upgrading to Pro. That extra cost might be a tough pill for some companies to swallow, but it's necessary if you don't want to worry about your data if an employee loses their laptop. 

What other advice do I have?

I rate Microsoft BitLocker 10 out of 10. It's a simple tool that does what it says. I recommend using it if you have access. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Network Associate at AMCON, Inc.
Real User
Top 5
Good security capabilities, stability and easy to setup
Pros and Cons
  • "One significant aspect is that without the BitLocker key, you can't log in to the user's laptop. I appreciate the capability to encrypt the user's hard drive, ensuring access only with the recovery key. In an enterprise setup, we store all BitLocker keys on our server. So, whenever a user attempts to log in, the architecture authenticates with the key. This ensures that our data is secure. Even if the user's laptop is lost, we have confidence that the data remains inaccessible. So far, our user data is well-protected."
  • "For improvement, as it is now, I do not have any support from anyone. There should be a web interface to manage BitLocker. But for now, all I do is just install a new product on the user's machine and create it. I would like to be able to see everything that is happening, even if it is just through a web interface. I would also like to be able to see how many users are provisioned, which users are using BitLocker, and how to disable or enable it. That's what I would like to see."

What is our primary use case?

We've been using BitLocker to secure our user systems.

What is most valuable?

One significant aspect is that without the BitLocker key, you can't log in to the user's laptop. I appreciate the capability to encrypt the user's hard drive, ensuring access only with the recovery key. In an enterprise setup, we store all BitLocker keys on our server. 

So, whenever a user attempts to log in, the architecture authenticates with the key. This ensures that our data is secure. Even if the user's laptop is lost, we have confidence that the data remains inaccessible. So far, our user data is well-protected.

What needs improvement?

For improvement, as it is now, I do not have any support from anyone. There should be a web interface to manage BitLocker. But for now, all I do is just install a new product on the user's machine and create it. 

I would like to be able to see everything that is happening, even if it is just through a web interface. I would also like to be able to see how many users are provisioned, which users are using BitLocker, and how to disable or enable it.  That's what I would like to see.

For how long have I used the solution?

I've been using this solution for over seven years.

We're utilizing BitLocker, albeit an older version, to secure our user systems.

What do I think about the stability of the solution?

I've used it for the last seven years, and it's been reasonably stable. As long as Active Directory is up and running, then BitLocker is also fine for us.

What do I think about the scalability of the solution?

It is very scalable. There are about 150 to 200 users using this in our company.

We plan to increase the further usage. The more mobile devices and laptops we buy, the more licenses we require for those users.

How was the initial setup?

With newer versions of Windows,  the initial setup has become better. It was a challenge with Windows 8 because you needed to first put the TPM in a certain mode and things like that. Where Windows 10 or Windows 11, once we enable BitLocker, it could be straightforward. So, there's been a lot of improvements in that.

What about the implementation team?

We have the expertise in-house, so we do it ourselves. The deployment is straightforward. You just go to one of your Active Directory components and enable BitLocker.

Enabling it on the server to allow users to come back to it, install the TPM on the user system, and then create the team and share it with the user. That's all. So it's straightforward. One of the most common times to add a system is when it's locked out on a user's machine. It takes us about 10 minutes then.

We require around two admins and technicians for the deployment and maintenance of the solution.

What was our ROI?

I have seen a return on investment because it's ensured that even when laptops are stolen, the users' data is protected because it's encrypted.

What's my experience with pricing, setup cost, and licensing?

For the version that comes on the machine, you don't need a license. But you may need a license for support. We need to license users on the individual virtual system.

Although, the license should be part of the product.

What other advice do I have?

I would highly recommend it. Even personal users should enable it. I encourage them to print out a copy of their recovery key and keep it somewhere safe.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Information Security Management Individual Contributor at First Bank of Nigeria Ltd.
Real User
Top 5Leaderboard
A stable solution for endpoint security but crashes often

What is our primary use case?

We use the solution for our endpoint. There were recovery issues because of concrete tools, operations, and recovery tokens. There was a recovery case during the system crash. You can recover the system and find out the lost data.

What is most valuable?

Microsoft BitLocker is very easy to manage and is stable. We experience very few crashes with different endpoints. We operate in a large institution and require a solution that seamlessly works across diverse systems.

What needs improvement?

Some non-enterprise security solutions offer more comprehensive tracking capabilities for stolen devices beyond device protection. They enable location tracking of the device once it connects to the internet. Additionally, they provide enhanced stability, addressing instances where encryption fails to complete and rollback attempts become problematic.

For how long have I used the solution?

I have been using Microsoft BitLocker for a year.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable. There are some devices where the system crashes during encryption. 

I rate the solution's scalability an eight out of ten.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We have local partners and OEMs providing support for BitLocker deployment. The technical expert handles the deployments internally.

What other advice do I have?

Overall, I rate the solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
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Team Manager at JJ soluciones
Real User
Top 5
A stable and easy-to-deploy solution that is used to protect data if laptops are lost or stolen
Pros and Cons
  • "The solution is included in Windows 11."
  • "The product must improve the centralization of keys."

What is our primary use case?

We use the solution for laptops assigned to sales in case it’s lost or stolen.

What is most valuable?

The solution is included in Windows 11.

What needs improvement?

The product must improve the centralization of keys. BitLocker is not perfect. Sometimes, we have problems when Windows tries to start. It shows that the key is not available.

For how long have I used the solution?

I am using the solution currently.

What do I think about the stability of the solution?

It is a stable solution.

How are customer service and support?

We check the Microsoft forum to resolve issues.

How was the initial setup?

The initial setup is not complex.

What's my experience with pricing, setup cost, and licensing?

We can activate the product at no cost. We're just taking advantage of what is included in Windows.

What other advice do I have?

We have individual files when IT support prepares the computers. We have the information to replace an SSD or increase the size. We need to remove BitLocker, change the drive, put it back, and encrypt it again with BitLocker. We can check the way the encryption is used because it is centralized. It is good to test the features and centralize the encryption. Overall, I rate the tool an eight or nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Naren Malepati - PeerSpot reviewer
Assistant Manager at Vodafone
Real User
Top 20
Automatically asks the users to upgrade their password once we set up the process
Pros and Cons
  • "The solution has a feature that automatically asks the users to upgrade their password once we set up the process."
  • "The solution’s user interface could be improved."

What is our primary use case?

We use Microsoft BitLocker to encrypt the data.

What is most valuable?

Before logging into the system, we enable Microsoft BitLocker so that the data will be automatically encrypted.

The best feature of Microsoft BitLocker is how it encrypts the data. The solution has a feature that automatically asks the users to upgrade their password once we set up the process. Microsoft BitLocker will not allow users to have the same password for the next five to six times.

What needs improvement?

The solution’s user interface could be improved.

For how long have I used the solution?

I have been using Microsoft BitLocker for six to seven years.

What do I think about the stability of the solution?

Microsoft BitLocker is a stable solution.

What do I think about the scalability of the solution?

Microsoft BitLocker is a scalable solution. More than 5,00,000 users are using the solution.

How was the initial setup?

The solution’s initial setup is straightforward for an end user.

What other advice do I have?

Microsoft BitLocker is a cloud-based solution. I would recommend Microsoft BitLocker to other users. The solution's performance lags a little. Your process will get a bit slow whenever you start encrypting the data.

I rate the solution a five out of ten for ease of use and effectiveness.

Overall, I rate Microsoft BitLocker an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.