What is our primary use case?
I am working in the telecom domain, mainly using Microsoft Azure File Storage for customer relationship management, order processing, and related tasks. The client is Optus, and we are trying to automate the order management-related system.
It is purely focused on data management related to storage in Microsoft Azure File Storage.
We are working with both Microsoft Azure File Storage and object storage products.
We have usage files, CDR files, from the stream, mainly regarding customer usage. These files contain information such as call volume and internet usage. We save these CDR files in Microsoft Azure File Storage for customer relations and customer data. We want to ensure it is secure. For file transfers between systems, we are using this storage to move files from source to destination. We also handle other files, such as business case files. The users transfer data from one system to another system, and we are using this as a management system.
What is most valuable?
We are using AWS as well, and the main difference is that Microsoft Azure File Storage is more user-friendly for configuration-related and admin-related activities. We do not have to perform many complex activities, making it simpler compared to AWS. Security-wise, there are some concerns because it is in the cloud. The customers need to double-check, and they are not giving complete approval when it comes to security.
I would rate Microsoft Azure File Storage's security compliance features seven or eight out of ten. It is secure, but since it is in the cloud, we have to convince customers when providing solutions. Many questions were raised while providing the architecture and solution for this file transfer management system. We convinced them because we have the feature and showed a demo, but it is still a prototype. We have to get approval before starting the work.
The data redundancy options in Microsoft Azure File Storage are good. I am facing some challenges in convincing customers, and additional information would be helpful to address these challenges.
Microsoft Azure File Storage saves time compared to AWS. We tried the prototype in AWS as well, but Azure is easier. Regarding cost, it is slightly less compared to AWS.
The functionality of Microsoft Azure File Storage does not pose any issues, though basic users find it complex and require training.
Regarding stability, I would rate Microsoft Azure File Storage 8.5 to 9.
Scalability in Microsoft Azure File Storage is impressive. We recently handled a huge transaction during an iPhone launch without any problems.
What needs improvement?
I need to read more about the main points for improvement for Microsoft Azure File Storage. I am trying to convince customers with the features we had in AWS.
The availability of file storage information requires significant research and learning. The information is not readily available on the internet, so we have to double-check and understand everything.
Having more information or tutorials about Microsoft Azure File Storage would make it easier for us to grasp.
For how long have I used the solution?
I have been working with Microsoft Azure File Storage for approximately 8 to 9 months.
What do I think about the stability of the solution?
I would rate the stability of Microsoft Azure File Storage 8.5 to 9.
What do I think about the scalability of the solution?
Scalability in Microsoft Azure File Storage performs well. We successfully handled a huge transaction during an iPhone launch without any issues.
How are customer service and support?
I would rate the tech support and vendor support for Microsoft Azure File Storage nine or ten out of ten. There are no problems with support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We act as a partner. I work for Accenture, and we already have the license for Microsoft Azure File Storage. We use that license, but I am not involved in the purchasing process.
How was the initial setup?
The initial setup for Microsoft Azure File Storage is medium difficulty. It is somewhat user-friendly but requires time to complete.
What about the implementation team?
Our company works directly with Microsoft Azure File Storage.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing of Microsoft Azure File Storage seven or eight, where one is high and ten is low.
Which other solutions did I evaluate?
We identified Microsoft Azure File Storage as the best solution because AWS is more complex. AWS requires many configurations and settings compared to Microsoft Azure File Storage. From a learning perspective, Microsoft Azure File Storage is comparatively simple.
What other advice do I have?
I need to verify Microsoft Azure File Storage's Identity Management integration. Based on my experience, I would rate Microsoft Azure File Storage 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?