Kandji Reviews

Kandji led to significant time savings, with users managing multiple devices more efficiently, reducing the need for additional staff. It streamlined processes by automating updates and installations, offering a back-end solution that eliminated the need for remote access. Reports indicate at least 20-30% savings in work hours and reduced deployment costs. Users found the transition from other systems, like Jamf, notably easier, further enhancing efficiency without providing specific measurable metrics.

Kandji's pricing for enterprises typically exceeds that of competitors like Jamf, particularly during renewals, but is seen as a worthwhile investment. The bucket-based licensing requires bulk purchases, presenting a challenge for smaller organizations. Licensing fees are annual and can be expensive. Pricing is not publicly published, necessitating contact with sales for specifics. Some companies find the process smooth and cost-effective, with helpful initial setup support leading to expertise over time.

• "Users have to pay a yearly licensing fee for Kandji, which is expensive."

Kandji is primarily used to manage and secure devices, focusing on Mac computers. Organizations utilize it for device enrollment, app deployment, security updates, and compliance. They create assignment maps and blueprints to customize settings and software distribution for different teams. Kandji also supports endpoint control and automated updates, enhancing security and efficiency. It provides easy script deployment, allows remote management, and ensures security compliance, making device management seamless for various teams.

Customer support at Kandji is highly praised for its exceptional service and instant chat feature with engineers. Users appreciate the ease of accessing support via chat and sharing screenshots. Although some have not interacted with support due to the tool's reliability, they express confidence in its capability. Support is described as quick, with a response time of around seven minutes. Many consider it the best they've experienced from any vendor.

Kandji's scalability is praised for its capacity to support growth in organizations. While it supports medium-sized businesses effectively, large enterprises might encounter flexibility challenges. Many find it well-suited for expanding companies, allowing additional licenses for users without issues. Users commend its ease of use and adaptability for multiple devices. Despite varying experiences, it is frequently seen as a strong option for growing businesses seeking an adaptable management system.

Kandji is praised for stability and consistent performance. Users highlight its reliability over several years, with no significant issues reported. It is described as very stable, earning high ratings for stability. The support tool integrated into Kandji reduces required maintenance efforts. Satisfaction with stability is universal among users, who consistently confirm its dependability, indicating a strong preference for its robust and reliable nature.