Service and Support
Comodo Advanced Endpoint Protection's customer service receives praise for their responsiveness and effectiveness, often resolving issues quickly. While some configurations and response time concerns are noted, many describe the support as quick and adequate, rating it highly. The technical support team efficiently manages queries with a commendable ticketing system, although response times can occasionally be slow. Support experiences vary widely, with some finding it average and others highly satisfactory, achieving around 80% satisfaction.
Deployment
Comodo Advanced Endpoint Protection's initial setup is generally straightforward and easy for many users, often requiring minimal time and resources. Deployment varies, with some completing in minutes and others taking days or weeks. It typically involves registering, enrolling devices, and installing agents. The experience is efficient for most, though a few report complexity. Adequate hardware and cloud setup contribute to the ease. Organizations with expert teams find implementation trouble-free and quick.
Scalability
Comodo Advanced Endpoint Protection is praised for its scalability, suitable for various organizations, from small businesses to large enterprises. Users appreciate its adaptability, with the option to expand usage as needed. License purchases are based on needs, supporting numerous users efficiently. Ratings mostly range between eight to ten out of ten. Some mention challenges in larger settings. Direct licensing differs from other platforms like Microsoft, where purchases might require partner assistance. It is not entirely perfect in scalability.
Stability
Comodo Advanced Endpoint Protection is generally considered stable with high reliability and performance. Users highlight its stability, rating it between seven to ten out of ten. Some note occasional minor issues, but these are seen as negligible. Past problems related to performance on older hardware have been mentioned, indicating these are not unique to Comodo Advanced Endpoint Protection. Most are satisfied with its consistent stability and reliability across different environments.