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Cloudflare Reviews

Vendor: Cloudflare
4.3 out of 5
Badge Ranked 1
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What is Cloudflare?

Cloudflare enhances web performance and security with features like CDN caching and DDoS mitigation while providing easy DNS management and intuitive setup through its user-friendly dashboard.

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Cloudflare is the #1 ranked solution in top CDN solutions, #1 ranked solution in top Distributed Denial-of-Service (DDoS) Protection solutions, #1 ranked solution in top Managed DNS solutions, #4 ranked solution in top WAN Optimization solutions, #5 ranked solution in top Domain Name System (DNS) Security solutions, and #13 ranked solution in top Cloud Security Posture Management (CSPM) solutions. PeerSpot users give Cloudflare an average rating of 8.6 out of 10. Cloudflare is most commonly compared to Wiz: Cloudflare vs Wiz. Cloudflare is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.
Buyer's Guide
Cloudflare
December 2025
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Helped 879,259 peers since 2012

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Cloudflare mindshare

Product category:
Distributed Denial-of-Service (DDoS) ...
As of December 2025, the mindshare of Cloudflare in the Distributed Denial-of-Service (DDoS) Protection category stands at 17.8%, down from 17.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Distributed Denial-of-Service (DDoS) Protection Market Share Distribution
ProductMarket Share (%)
Cloudflare17.8%
Arbor DDoS10.2%
Radware DDoS8.3%
Other63.7%
Distributed Denial-of-Service (DDoS) Protection

PeerResearch reports based on Cloudflare reviews

TypeTitleDate
CategoryDistributed Denial-of-Service (DDoS) ProtectionDec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonCloudflare vs Radware DDoSDec 29, 2025Download
ComparisonCloudflare vs Arbor DDoSDec 29, 2025Download
ComparisonCloudflare vs Imperva Application Security PlatformDec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Wiz4.5N/A96%33 interviewsAdd to research
Quad93.0N/A50%2 interviewsAdd to research
 
 
Key learnings from peers
Last updated Oct 12, 2025

Valuable Features

Cloudflare's valued features include CDN and DDoS protection, caching, DNS management, and SSL certificates. Its caching capabilities reduce load times and server strain. The automated security prevents attacks while maintaining usability. DNS is streamlined and globally accessible, enhancing management and privacy. Web application firewall plus a single dashboard for performance and bot management are beneficial. Users appreciate ease of deployment and configuration. Scalability and efficient threat mitigation are enhanced by intuitive user interfaces.
  • "Cloudflare makes it easier for me to handle and set up DNS for multiple users and multiple clients, and basically go in and access their account, make the changes they need, and it's a one-stop shop."
  • "It's a great product because it's scalable, has great coverage, and is mature with good defenses against DDoS attacks."
  • "Cloudflare consolidates various capabilities into one product, streamlining processes."

Room for Improvement

Cloudflare requires enhancements in analytics and threat insights, support response, and DNS management. Customers request easier non-www redirection, better documentation, and more intuitive API integration. Reports and alert systems need expansion to aid in problem detection. Improvements in pricing transparency and options are sought. Users experience CDN speed issues, false server downtime notifications, and configuration challenges for non-technical users. Companies desire improved support for multi-user environments, logging access, and regional service availability.
  • "The Cloudflare load balancing capability hasn't really helped in enhancing my website's uptime and resiliency because we don't really get that much traffic; it's mostly remote users, and web hosting is done by a web hosting service."
  • "Eventually, things go sideways and require fixes when it would have been easier to prevent the issue initially."
  • "Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model."

ROI

Users find it challenging to quantify ROI from Cloudflare due to varied factors. Enhanced page loading speed positively impacts site traffic. Businesses spend significantly less to maintain online services during DDoS attacks, preserving revenue and customer loyalty. Features like high availability and fast response times increase ROI, especially when avoiding costly setups like AWS. Smaller businesses benefit from low costs and robust security, improving site stability and reducing downtime, leading to significant financial advantages.

Pricing

Enterprise buyers find Cloudflare's pricing competitive and reasonably scalable. The free plan is suggested for those with low traffic, offering essential features. Business plans start at $200 monthly, providing enhanced options and excellent value for growing businesses. Enterprise pricing varies significantly based on usage and features, sometimes reaching $5,000 monthly, yet still competitive compared to alternatives like Akamai. Cloudflare's model supports seamless upgrades, but some find the enterprise pricing steep, recommending a mid-tier option.
  • "The tool is a premium product, so it is very expensive."
  • "The product's pricing is cheap."
  • "For Cloudflare, I recommend it heavily for small businesses with revenue under a couple of million dollars. Onboarding is easy, and they even have a free plan. This makes it simple for businesses in the $100,000-$500,000 range to try it out and see its value, allowing them to scale up their infrastructure as needed."

Popular Use Cases

Cloudflare is utilized for DDoS mitigation, DNS management, and CDN capabilities, providing security enhancements and content delivery optimization. Organizations employ it for load balancing, SSL, WAF, bot protection, and email security. Its integration supports faster website delivery, safeguards against cyber threats, simplifies domain management, and offers a cost-effective alternative to other cloud storage services. It enhances security for web applications, making it a popular choice among diverse users.

Service and Support

Cloudflare's customer service receives praise for swift responses and technical accuracy, especially for paying users. Technical support varies with mixed experiences. Some highlight excellent support and responsiveness, while others note slow communication and self-service reliance. A few users reported needing deeper issue investigation. Cloudflare documentation is highly valued for troubleshooting, reducing direct support needs. Users suggest improvements in response times, dedicated account managers, and support in local time zones.

Deployment

Users find Cloudflare's setup easy and user-friendly. It's designed to be straightforward even for those without extensive technical expertise. The interface guides through DNS configuration with simplicity. Some users mention challenges like handling specific configurations or utilizing advanced features, but these are often manageable with available documentation and resources. Deployment time varies, usually quick barring complexities from specific organizational needs. Despite minor issues, many appreciate the service's simplicity and effectiveness in setup.

Scalability

Cloudflare is praised for its strong scalability, allowing seamless transitions between different service levels. Users have not faced issues, even during high-traffic times, with many rating it highly. Scalability adapts well to customer needs, including enterprise-grade organizations. The platform supports global workloads and handles substantial data traffic effortlessly. Its cloud-based nature and expansive network infrastructure ensure robust scaling capabilities, providing efficient traffic management for diverse user needs across multiple domains.

Stability

Cloudflare shows high reliability with minor network incidents, mainly in 2013, and occasional connection problems. Users note rare node failures affecting speed but many appreciate increased uptime and stability, especially after upgrading plans. Some report needed fine-tuning for optimal performance, while others have faced few downtime occurrences. Most rate its stability highly, with scores often between eight and ten out of ten, highlighting its strong DNS performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Cloudflare Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business37
Midsize Enterprise8
Large Enterprise17
By reviewers
By visitors reading reviews
Company SizeCount
Small Business2513
Midsize Enterprise1231
Large Enterprise3576
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
Government
6%
University
5%
Healthcare Company
4%
Outsourcing Company
4%
Media Company
4%
Retailer
4%
Educational Organization
3%
Hospitality Company
3%
Insurance Company
3%
Construction Company
3%
Real Estate/Law Firm
3%
Performing Arts
2%
Energy/Utilities Company
2%
Non Profit
2%
Legal Firm
2%
Wholesaler/Distributor
2%
Transportation Company
2%
Consumer Goods Company
1%
Logistics Company
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Marketing Services Firm
1%

Compare Cloudflare with alternative products

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Learn more about Cloudflare

Cloudflare is recognized for its comprehensive web security and performance solutions. Speed improvements are achieved through caching mechanisms and DDoS protection, combining ease of DNS management with flexible page rules. The robust analytics and threat insight tools provide valuable data, assisted by a user-friendly dashboard allowing quick setup and configuration. An API offers dynamic DNS settings ensuring low latency and high performance across the globe.

What are Cloudflare's key features?
  • CDN Caching: Enhances website speed through content delivery network caching.
  • Web Application Firewall: Protects websites from online threats.
  • DDoS Mitigation: Shields against distributed denial-of-service attacks.
  • DNS Management: Offers easy-to-use and flexible domain management.
  • SSL Certificates: Ensures secure connections between users and servers.
  • Analytics: Provides insights with robust analytics tools.
What benefits and ROI should users evaluate?
  • Enhanced Security: Strengthening web security with DDoS and firewall protection.
  • Speed Improvement: Faster content delivery with CDN caching.
  • Operational Simplicity: Simplifies website optimization through a user-friendly interface.
  • Scalable Solutions: Scales with global reach, lowering latency for improved performance.
  • Cost Efficiency: Offers layers of valuable functionality with pricing options.

Cloudflare finds utility across industries for DNS management and defense mechanisms. Its content delivery network assures fast content distribution and fortified security. Businesses integrate features like web application firewalls, load balancing, end-to-end SSL, and zero trust to protect websites from cyber threats while ensuring resilience and reliable performance.

Cloudflare was previously known as Cloudflare DNS.

Cloudflare customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.

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Product Categories

Product Categories
Distributed Denial-of-Service (DDoS) Protection
CDN
WAN Optimization
Managed DNS
Domain Name System (DNS) Security
Cloud Security Posture Management (CSPM)

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Cloudflare Reviews Summary
Author infoRatingReview Summary
Owner at Hga consulting5.0I consistently use Cloudflare for DNS and WAF across all client and personal domains due to its reliability, ease of use, solid support, and valuable free features, making it an essential, cost-effective solution for my needs.
Senior Security Engineer at ManpowerGroup4.5I use Cloudflare primarily for managing DNS records related to email security, benefiting from its scalability and defense against DDoS attacks. While I see the value in its reporting tools, improvements in entry modification protection would enhance management efficiency.
Engineer at SITMEXICO5.0I primarily deploy Cloudflare DNS for government and fintech clients in Mexico. Its fast, secure service and excellent CDN performance enhance client satisfaction. While training improvements are needed, Cloudflare simplifies operations by eliminating on-premise hardware and license costs.
Senior Consultant CDN at a comms service provider with 10,001+ employees4.0We resell Cloudflare and leverage its comprehensive tech stack for performance, security, and bot management. It consolidates various functionalities, simplifying processes. However, improvements in channel management and refinement of new features are necessary to enhance customer satisfaction.
Owner at Tech Exchange5.0I use Cloudflare to protect vulnerable websites and secure clients' critical sites, offering SSL certificates and CDN features. However, log collection should be more accessible. It provides cost-effective protection compared to alternatives like AWS without high expenses.
Founder & CEO at vivacomm4.0We chose Cloudflare for its advantageous features compared to others, despite not knowing all details. While exploring cloud-based services, improving API integration would enhance user-friendliness. Previously, we considered Citrix and NetGate PFSense firewalls before selecting Cloudflare.
Security Specialist at a tech services company with 1,001-5,000 employees5.0I use Cloudflare mainly for its web application firewall, finding its usability and built-in rules valuable for protection. The CDN greatly improved content delivery from Canada to Brazil. Introducing a mid-tier pricing option would benefit smaller projects.
Managed Services Manager at Adapture Technology Group5.0Cloudflare acts as both a CDN and a security system, enhancing load speeds and protecting against cyber threats. While effective in combating DDoS attacks and boosting SEO, its machine learning models sometimes misclassify suspicious traffic, causing architectural issues.