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NetScaler Reviews

Vendor: NetScaler
4.2 out of 5
Badge Ranked 1
1,823 followers
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Helped 852,098 peers since 2012

Featured NetScaler reviews

NetScaler mindshare

As of May 2025, the mindshare of NetScaler in the Application Delivery Controllers (ADC) category stands at 14.4%, down from 15.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)

PeerResearch reports based on NetScaler reviews

TypeTitleDate
CategoryApplication Delivery Controllers (ADC)May 21, 2025Download
ProductReviews, tips, and advice from real usersMay 21, 2025Download
ComparisonNetScaler vs F5 BIG-IP Local Traffic Manager (LTM)May 21, 2025Download
ComparisonNetScaler vs HAProxyMay 21, 2025Download
ComparisonNetScaler vs Microsoft Azure Application GatewayMay 21, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Azure Application Gateway3.67.6%78%47 interviewsAdd to research
Azure Front Door4.4N/A100%15 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
16%
Educational Organization
12%
Financial Services Firm
11%
Government
9%
Manufacturing Company
6%
Healthcare Company
5%
Retailer
4%
Comms Service Provider
4%
Insurance Company
4%
Energy/Utilities Company
3%
University
3%
Real Estate/Law Firm
3%
Construction Company
2%
Non Profit
2%
Legal Firm
2%
Wholesaler/Distributor
2%
Media Company
2%
Transportation Company
2%
Hospitality Company
1%
Pharma/Biotech Company
1%
Logistics Company
1%
Outsourcing Company
1%
Recreational Facilities/Services Company
1%
Performing Arts
1%
Recruiting/Hr Firm
1%
Consumer Goods Company
1%
 

NetScaler reviews

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AR
IT Security Specialist at a educational organization with 201-500 employees
Verified user of NetScaler
Nov 26, 2024
Allows students and lecturers access to necessary software for their courses cost-effectively

Pros

"It allows students to access required software for their studies."

Cons

"The configuration is complex, and only one or two people know how to assist when problems arise. "
LD
Information Technology Division Director at Ethiopian Roads Administration
Verified user of NetScaler
Mar 27, 2024
Offers better visibility into user sessions compared to other solutions

Pros

"Citrix Netscaler makes it easy to provide services to end users, offering better visibility into user sessions compared to VMware. However, instability in network or machine can cause headaches as it's hard to pinpoint issues. SSL offload feature enhances security posture by providing secure connectivity between end users and backend systems. We use additional Azure remote security solutions for comprehensive protection."

Cons

"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
Find out what your peers are saying about NetScaler. Updated May 2025
852,098 professionals have used our research since 2012.
YA
IT Supervisor at United Nations
Verified user of NetScaler
May 18, 2024
Affordable, provides advanced features, and protects applications

Pros

"Citrix is good for application protection."

Cons

"The setup was not simple."
DEMİRHAN ÇAVUŞOĞLU - PeerSpot user
Cloud Consultant at Migros Ticaret A.Ş.
Verified user of NetScaler
Mar 28, 2024
A tool for centralized management including inventory and sales tracking

Pros

"An essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently."

Cons

"Citrix is more expensive than Horizon."
DEMİRHAN ÇAVUŞOĞLU - PeerSpot user
Cloud Consultant at Migros Ticaret A.Ş.
Verified user of NetScaler
Mar 25, 2024
Consistently provided reliable load balancing, preventing session timeouts and queuing issues

Pros

"One of the most beneficial features for application delivery is its integration with Citrix Storefront, facilitating user logins and ensuring continuity during data center outages. "

Cons

"Finding relevant documentation for learning NetScaler can be challenging, especially for beginners who prefer a web interface over command-line interfaces. "
RH
Solutions Architect, Virtualization
Verified user of NetScaler
May 29, 2018
SSL VPN works very well; it's easy to set up and you can go very granular with it

Pros

"One feature that works really well is the SSL VPN. It's very easy to set up and you can go very granular with it. You can define what user groups get what kind of access and the management overhead is very low."

Cons

"The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified."
Rohit Ghorpade - PeerSpot user
Cloud network engineer at Bajaj Allianz General Insurance Co. Ltd.
Verified user of NetScaler
Dec 5, 2023
Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities

Pros

"One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams."

Cons

"Currently, the support team's responsiveness is lacking, and the technical personnel on calls often seem unfamiliar with the issues or inadequately trained."
PeerSpot user
Works at a logistics company with 1,001-5,000 employees
Verified user of NetScaler
    Apr 2, 2019
    Has the ability to turn on features without owning a license to test them out and use for a while

    Pros

    "I can turn on features without actually owning a license. I can test them out, I can use them for a while, and then I can be licensed up. That's awesome. I don't have to have a license immediately before I can start to deploy things rapidly, rapid deployment is a plus."

    Cons

    "I would like to see them make it easier to do some of the more complex things. For example, a web re-direct requires two pieces to it. You have two ports and when people want to go to a web page, they just type in the webpage that on the backend it will redirect them to a secure link. The initial setup of that is cumbersome because you have to do it twice. There are things that can be replicated. The IP address, for example, is the same. This change would go a long way. Don't make me do it twice and don't make me have to read tons of documentation to figure out how to do it. Ease of configuration for some of the more complex processes would be a good improvement. "