BMC TrueSight Network Automation Reviews

Vendor: BMC

3.8 out of 5

11 reviews
83% willing to recommend

What is BMC TrueSight Network Automation?

Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.

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BMC TrueSight Network Automation is the #10 ranked solution in top Network Automation solutions and #20 ranked solution in top Configuration Management solutions. PeerSpot users give BMC TrueSight Network Automation an average rating of 7.6 out of 10. BMC TrueSight Network Automation is most commonly compared to Red Hat Ansible Automation Platform: BMC TrueSight Network Automation vs Red Hat Ansible Automation Platform. BMC TrueSight Network Automation is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 17% of all views.

Buyer's Guide

BMC TrueSight Network Automation

July 2025

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Featured BMC TrueSight Network Automation reviews

Rajat Saxena

Solution Consultant / Architect at Telstra

We use the solution for patching, OS upgrades, and security vulnerability management The compliance management, patching, and OS upgrades are useful features. There could be automated processes to retrieve the CVS and create a compliance tool. I have been using BMC TrueSight Network Automation…

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SumitSrivastava1

AM at a computer software company with 201-500 employees

BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.

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Amol Kotwal

Lead Consultant at a tech services company with 201-500 employees

The log audit and historical configuration are where you can find out who made the change, what change has been made, or what time that change has been made. This will give the archive of the configuration, which customers can compare, and the historical content. The customer can always keep track, what is their current configuration, and whether that matches their standard of compliance.

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BMC TrueSight Network Automation mindshare

Product category:

As of August 2025, the mindshare of BMC TrueSight Network Automation in the Configuration Management category stands at 0.4%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Configuration Management

PeerResearch reports based on BMC TrueSight Network Automation reviews

Type	Title	Date
Category	Configuration Management	Aug 1, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 1, 2025	Download
Comparison	BMC TrueSight Network Automation vs Red Hat Ansible Automation Platform	Aug 1, 2025	Download
Comparison	BMC TrueSight Network Automation vs Microsoft Intune	Aug 1, 2025	Download
Comparison	BMC TrueSight Network Automation vs Microsoft Configuration Manager	Aug 1, 2025	Download

Title	Rating	Mindshare	Recommending
Red Hat Ansible Automation Platform	4.3	16.6%	97%	70 interviews Add to research
Cisco DNA Center	4.0	N/A	89%	42 interviews Add to research

Valuable Features

BMC TrueSight Network Automation's most valuable features include automating OS updates and configurations, log auditing, historical configuration tracking, compliance management, configuration backup, immediate remediation during downtime without engineers' help, and extensive reporting and analysis tools. Users appreciate its network security, ability to compare configuration archives, and efficient patching and OS upgrades.

"BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it."
"The compliance management, patching, and OS upgrades are useful features."
"It has the best automation features."

Room for Improvement

BMC TrueSight Network Automation could enhance its UI and integrate single sign-on functionality. It should expand hardware compatibility and improve API performance by maintaining a single session. Adding IPAM and more adapters for new cloud solutions would be beneficial. Automated processes for compliance and server scalability features are needed. Pricing and deployment could be simplified and made more affordable.

"There could be automated processes to retrieve the CVS and create a compliance tool."
"It is tedious to scale the solution."
"They need to have a single sign-on."

ROI

BMC TrueSight Network Automation enhanced efficiency through automated configurations and compliance, reducing operational costs. Its ability to quickly identify and fix network issues boosted uptime and performance. Users reported improvements in resource management and reduction in manual workloads. The ease of use and integration with existing systems provided significant time savings. Enhanced security controls protected critical data and minimized risk, contributing to a strong return on investment for companies.

Pricing

BMC TrueSight Network Automation's pricing is considered high compared to competitors like HP automation products. Users find the solution worth the cost due to its features and support services, despite expressing that the support could use improvement. Many prefer open-source solutions if they offer full access and configuration credentials. Overall, users rate the pricing a nine out of ten, indicating it is on the expensive side.

"The solution is more costly than the other competitors."
"The solution is worth the price."
"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."

Popular Use Cases

Entities primarily use BMC TrueSight Network Automation for compliance and security vulnerability management of network devices. They automate tasks such as updating Cisco devices, rolling out patches, upgrading operating systems, changing configurations, and reporting security compliance. Functions include provisioning network devices, executing commands, managing entire networks, backups, and securing access. BMC TrueSight Network Automation is highly valued for its role in configuration management and facilitating network optimization.

Service and Support

Customer service and support for BMC TrueSight Network Automation have received praise for their technical expertise and responsiveness. Some users rate support highly, indicating satisfaction, while others suggest improvements in response time and deeper technical knowledge. Premium support users express positive experiences. However, there is a call for BMC TrueSight Network Automation to have faster root cause identification and better overall support effectiveness.

Deployment

Many users found BMC TrueSight Network Automation's initial setup straightforward and easy, especially for Windows systems. Some experienced complexities, requiring thorough research and understanding of requirements before deployment and customization. Many noted that having the correct information readily available simplifies the process, though full deployment might take two to three months.

Scalability

Scalability of BMC TrueSight Network Automation is generally positive, with notable improvements over time. Users appreciate its capacity to support multiple employees, each with administrative access. However, some find it challenging to scale due to the need for an external load balancer. BMC TrueSight Network Automation has been rated between seven and eight out of ten by users and is recognized for its ease of scalability despite some limitations.

Stability

Stability of BMC TrueSight Network Automation varies. Many users report it as stable, running jobs nightly without issues and rating it ten out of ten. Others experience performance issues, needing frequent restarts and describing it as not reflecting when adding non-supported devices. Stability often depends on client planning and expectations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our BMC TrueSight Network Automation Buyer's Guide for additional reliable information.

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Top industries

By visitors reading reviews

Comms Service Provider

17%

Financial Services Firm

16%

Computer Software Company

16%

Government

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University

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Performing Arts

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Wholesaler/Distributor

Consumer Goods Company

Educational Organization

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Non Profit

Transportation Company

Media Company

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Hospitality Company

Healthcare Company

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Aerospace/Defense Firm

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Learn more about BMC TrueSight Network Automation

BMC TrueSight Network Automation was previously known as BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation.