Service and Support
Many indicate Google's support is fast, agile, and responsive, especially for GCP. Some find minimal need for support due to BigQuery's reliability. Challenges like integration issues exist, but users often rely on internal teams or online resources. Premium users report excellent service. Others note difficulty accessing support unless using higher-tier services. The limited technical support is offset by comprehensive documentation and partner resources. Ratings vary, with many rating support between seven to ten.
Deployment
Users find BigQuery's initial setup to be generally straightforward and simple, with many likening it to opening a Gmail account. It requires navigating Google Cloud, creating datasets and tables, and enabling APIs. Though some mention it may require technical skills or take a few days, others complete it in less than an hour. As a cloud-based SaaS offering, no installation is necessary, making it manageable with adequate cloud and database knowledge.
Scalability
BigQuery is highly scalable, handling vast data amounts efficiently. Users rate its scalability highly, noting its ability to manage large datasets and complex queries. Auto-scaling features allow dynamic resource adjustment, ensuring performance optimization. Organizations have successfully migrated to GCP, benefiting from BigQuery's cloud-based access and scalability. While some limitations exist regarding query processing limits, the flexibility and cost-effectiveness often outweigh potential challenges, making it suitable for large-scale operations.
Stability
BigQuery is described as highly stable and reliable. Users rate its stability between eight to ten out of ten. There are no bugs or glitches and it benefits from Google's robust infrastructure, ensuring consistent performance. However, some users have experienced occasional query delays and see room for improvement. Google's support services are well-regarded for quickly addressing any issues, contributing to the positive perception of BigQuery's stability.