| Infrastructure Team Lead at a tech services company with 501-1,000 employees | 3.5 | I find this new solution offers great customer insight and proactive problem-solving, improving satisfaction and reducing crashes. However, it's premature, with slow customer service and room for enhancement, but I still recommend it. |
| Consultant | 4.0 | I find the application very practical, stable, and highly scalable, speeding up development and monetization for customers. However, I believe the reporting feature is not practical and needs significant improvement. |
| IT testing lead at a pharma/biotech company with 5,001-10,000 employees | 4.0 | I value this for collecting real-life user experience and app behavior data, crucial for design validation. Yet, strict regulatory limitations, especially concerning data privacy in my industry, prevent full utilization by restricting what I can send. |
| Mexico Operations Manager at Tsoft | 5.0 | I find AppPulse easy to install and use, which has improved our business. However, it lacks Windows Mobile compatibility and needs better business-focused reports and dashboards, rather than just technical details like crashes. |
| Application Development Specialist Lead at a energy/utilities company with 5,001-10,000 employees | 4.0 | I found AppPulse Active delivered quick ROI by enabling synthetic monitoring of various applications, catching critical issues and ensuring compliance. However, I'd like recurring downtime scheduling and more granular reporting for deeper insights into performance. |
| Director of Information Technology with 1,001-5,000 employees | 4.5 | We value AppPulse Mobile for monitoring our mobile app's user experience, transactions, and device details. I think features like OS identification, response time, and geolocalization could be improved for proactive insights before deployment, despite its stability. |
| Subaddress Production Management at Banco Santander Mexico | 4.5 | I find the application easy to use with a friendly GUI, helping me fix crashes and improve apps. Customer service and stability are good. My main improvement would be to separate management and technical views. |
| Supervisor Infrastructure - IOC at Ameren | 5.0 | I'm very pleased with AppPulse. Its incredibly fast deployment and ROI were outstanding, providing valuable customer experience insights. It's stable, user-friendly, and integrated well with OMi for alerts. My only wish is better CI information transfer to OMi. |