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Alluvio Aternity vs AppPulse Suite [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Mobile APM (4th), Digital Experience Monitoring (DEM) (6th)
AppPulse Suite [EOL]
Average Rating
8.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Akhilesh Mishra - PeerSpot reviewer
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
Monitoring end-user activity has improved visibility into device and application performance
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having multiple agents installed on their endpoint machines. Deploying multiple agents can use the processor and utilize memory, so it's better to go with one agent. If one agent can do end-user activity monitoring and act as an EDR, then it would be better for the end-user, allowing easy avoidance of installing multiple agents on their machines.
it_user567780 - PeerSpot reviewer
Infrastructure Team Lead at a tech services company with 501-1,000 employees
Helps me be proactive in solving a customer's problem before it even happens
This is a new solution by HP. It's less than two years, we're among the first to implement the solution, so I'm sure that there is a lot of room for enhancement and continuous improvement in the future. They have added a new feature, which was not part of the solution, which is they support what they call hybrid apps; before, it was only supporting native. That is something they work with your R & D, whereby they support this feature in the parent version of AppPulse.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Other features we use heavily are the WiFi analyzer, the Skype for Business analyzer, and the troubleshooting functionalities. We also use the Device Health quite religiously here for troubleshooting devices that are unhealthy, when we're talking about things like high CPU or memory consumption, or file system problems within the users' workstations."
"We've looked at the Digital Experience Management Quadrant (DEM-Q) to see how our digital experience compares to others who use the solution. We have used that to see how we are trending and it gives us some insight into areas that we might need to focus more on. That's helpful."
"Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
"The degree to which Aternity customer support is proactive is off the charts."
"It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."
"We have absolutely seen ROI; we were completely disconnected from what was really going on in our fleet, and this has really given us that visibility to understand problems and impact, scope them in our environment, and understand how the configuration changes we are making are affecting performance."
"It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software."
"The advanced dashboards allow operations teams the ability to focus on outliers."
"It’s a mandatory tool for us at this point."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"I tested other products but HP offers the best bang for the buck."
"For us it is easy; it is friendly and it has information that is important for the business."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"The support that we get from HP is tremendous compared to other HP support – lots of good people that can give answers."
"We provide software testing services to third-party organizations with HP AppPulse, where we can see the real user experience live and identify low UI performance, stability problems, or high resource consumption on one screen."
"It increased the customer satisfaction for the usage of my smart apps, and it reduces the number of crashes, proactively, so I know before the issue happens."
 

Cons

"To monitor these transactions, you need to look at it, analyze it and capture it. It requires a little bit of work, but in an environment like ours, you need it to be easier."
"I would improve the dashboard, the presentation player."
"Their technical support structure is terrible. I would give them a rating of 2/5."
"Being able to add custom monitoring to dashboards would be nice. Right now, if you want to monitor the value of a registry key on your systems, to get that added into the dashboard you have to reach out to Aternity so they can start looking for that value. It would be interesting if that were more of a self-serve function."
"Integrating the tool with other products is a challenge."
"I’d like to be able to build monitors easier. That has to be an easier process, and they need to make the program less complicated."
"The biggest improvement would be the ease with which you monitor applications. It's a little clunky right now; it takes a little bit of time."
"The thing that I think most companies like ourselves would want would be an easier way to customize custom scripts."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"In the next release, I would like to see heat-map tracking."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"However, false positives is definitely something you will need to watch out for."
"There are some things I look forward to – alerts, service level management calculations, API so I can get the data from somewhere else rather than just the website, customizable time frame so I can adjust the date and time."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"I would like to see more reporting and analytics."
 

Pricing and Cost Advice

"Pricing is a bit high. Don't take that as the "be all, end all"."
"You have to purchase it for 12 months, which is an issue because a lot of our customers are on a per-user-per-month type billing. There are a few additional costs. A lot of customers only get the essential licenses, and then they get what they call the application add-ons on top. They have to pay depending on how many customers and applications they want to monitor."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"The pricing is fair."
"The pricing for the users and agents is reasonable compared to other solutions and vendors."
"It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost. However, it is not cheap, especially when you want to install it on all your endpoints."
"The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints."
"It was a no-brainer from a cost perspective compared to the other tools that we buy as an IT organization."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
7%
Construction Company
20%
Financial Services Firm
20%
Manufacturing Company
14%
Marketing Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise32
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Aternity?
Riverbed is costly in the Indian market; I would rate the pricing for Alluvio Aternity as a higher price.
What needs improvement with Aternity?
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having mult...
What is your primary use case for Aternity?
The main use case for Alluvio Aternity is end-user activity monitoring, which is the process I'm mainly using currently.
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Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
Micro Focus AppPulse Suite, HPE AppPulse Mobile, AppPulse Mobile, AppPulse
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
SpeechTrans, Gulliver Group
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