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Alluvio Aternity vs AppPulse Suite [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Mobile APM (5th), Digital Experience Monitoring (DEM) (7th)
AppPulse Suite [EOL]
Average Rating
8.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Akhilesh Mishra - PeerSpot reviewer
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
Monitoring end-user activity has improved visibility into device and application performance
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having multiple agents installed on their endpoint machines. Deploying multiple agents can use the processor and utilize memory, so it's better to go with one agent. If one agent can do end-user activity monitoring and act as an EDR, then it would be better for the end-user, allowing easy avoidance of installing multiple agents on their machines.
it_user567780 - PeerSpot reviewer
Infrastructure Team Lead at a tech services company with 501-1,000 employees
Helps me be proactive in solving a customer's problem before it even happens
This is a new solution by HP. It's less than two years, we're among the first to implement the solution, so I'm sure that there is a lot of room for enhancement and continuous improvement in the future. They have added a new feature, which was not part of the solution, which is they support what they call hybrid apps; before, it was only supporting native. That is something they work with your R & D, whereby they support this feature in the parent version of AppPulse.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."
"It is very good in terms of performance; you don't have to wait forever to try and get reports or results, and it is quite quick to get everything that you need out of the software."
"Some of the biggest things I like about the software is that it’s simple to use and you can learn it in a few hours."
"While it also provides desktop metrics, the main thing we use it for is monitoring our applications."
"It improved our connection to other teams when performing troubleshooting tasks, which is huge when dealing with a large organization with multiple tiers of support and an end user utilizing an application that could have a number of things go wrong."
"The dashboards and the analysis tools, especially the navigator, are great features and are very valuable."
"The ability to monitor crash and health event issues at a user level"
"It's all about being proactive and solving problems before they're big."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"We launched the Take It app in France last June, and we had 10,000 active users, five percent of our users experienced crashes, so we decided to add AppPulse Mobile to our app, and crashes dropped from five to 0.44 percent while during the same time period our users jumped to 120,000."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications, for some applications we've never been able to monitor before, some older legacy applications."
"The FunDex is a valuable feature for our organization."
"This product has many valuable features, and it is very important for us to identify the response time, identify the different operating systems, the brand of the smart phones, and where customers are using them - not only in Mexico, but in different parts of the world."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"What we learned is that the analytics are more important than the app itself."
 

Cons

"The licensing model doesn't suit the market we are in and has room for improvement."
"When it comes to what is called creating signatures, it's not easy for a non-coding person for desktop applications. You need to run the recording and you need to have some exposure and knowledge. That is an area where they can improve. For web applications, they have the Web Activity Creator and that's an awesome and easy tool. Anybody can use it and capture the signatures. With the desktop applications it's a little more cumbersome and difficult."
"Their technical support structure is terrible. I would give them a rating of 2/5."
"The thing that I think most companies like ourselves would want would be an easier way to customize custom scripts."
"Potentially, the one thing that could probably help with better levels of enterprise adoption is around creating the application monitoring signatures. That process can be a little bit difficult. If one thing could be simplified a little bit, it would be the application monitoring signature creation process."
"We haven't had any outages of the SaaS environment, but what we're struggling with now is the stability of the agent."
"I’d like to be able to build monitors easier. That has to be an easier process, and they need to make the program less complicated."
"Some of the dashboarding and reporting on the analytics side could be improved. I think they realize it. Obviously, some of the desktop monitoring metrics always can be improved."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"There are some things I look forward to – alerts, service level management calculations, API so I can get the data from somewhere else rather than just the website, customizable time frame so I can adjust the date and time."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"There are some cases where the product cannot perform an analysis initially, and this may be a stability issue."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
 

Pricing and Cost Advice

"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
"The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints."
"Pricing is a bit high. Don't take that as the "be all, end all"."
"I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500."
"It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost. However, it is not cheap, especially when you want to install it on all your endpoints."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
"It was a no-brainer from a cost perspective compared to the other tools that we buy as an IT organization."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
8%
Construction Company
19%
Financial Services Firm
17%
Manufacturing Company
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise32
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Aternity?
Riverbed is costly in the Indian market; I would rate the pricing for Alluvio Aternity as a higher price.
What needs improvement with Aternity?
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having mult...
What is your primary use case for Aternity?
The main use case for Alluvio Aternity is end-user activity monitoring, which is the process I'm mainly using currently.
Ask a question
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Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
Micro Focus AppPulse Suite, HPE AppPulse Mobile, AppPulse Mobile, AppPulse
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
SpeechTrans, Gulliver Group
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