What is our primary use case?
1Password SaaS Manager's main use case for me is to research shadow IT discovery and access governance across my lab and departments because we have various research labs and faculty bringing different cloud tools, so SaaS management actually gives us visibility into applications that IT may not be aware about.
A specific example of when I used 1Password SaaS Manager to discover shadow IT or manage access governance in my lab involves a group of students setting up a cloud-based malware analysis sandbox. Rather than using our central vault, the students under my supervision created a free-tier log management platform and hard-coded an unmonitored API key into the script. I was able to flag this because I was using 1Password SaaS Manager's secret automation and SaaS manager capabilities, catching the unapproved SaaS service before the research could proceed and any telemetry was logged.
What is most valuable?
One of the best features I appreciate about 1Password SaaS Manager is its ability to address shadow IT, especially in today's environment, as we have different kinds of AI tools that may not have been approved by IT. Understanding that or looking at that across the organization and getting the associated telemetry is always a good idea.
1Password SaaS Manager's telemetry feature is really helpful to me because real-time alerts are quite beneficial, especially when configuring notifications that send through Slack or Teams, particularly when an authorized user is using an unsanctioned AI tool or application.
1Password SaaS Manager has positively impacted my environment by discovering shadow IT, which is significant in an academic or research setting, as often many different AI tools or applications are deployed that may not be permitted.
What needs improvement?
1Password SaaS Manager could be improved by incorporating features tailored to rapid turnover environments, such as student life cycle tools, addressing challenges based on the high student connection rates in a university setting with fixed-term dates and semesters.
For how long have I used the solution?
I have been using 1Password SaaS Manager for the past two to three years, having originally adopted it in my department lab to handle infrastructure for our hands-on security courses and research environments, and I also ended up integrating it into my personal home setup.
What do I think about the stability of the solution?
1Password SaaS Manager is stable.
What do I think about the scalability of the solution?
I do not have a clear assessment of 1Password SaaS Manager's scalability since I do not use it on a scalable basis.
Which solution did I use previously and why did I switch?
I did not use a previous solution before opting for 1Password SaaS Manager.
What was our ROI?
I have seen a return on investment with 1Password SaaS Manager primarily in security, as it greatly aids in shadow IT discoverability, although I do not have specific metrics.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was quite seamless.
Which other solutions did I evaluate?
I did not evaluate other options before choosing 1Password SaaS Manager.
What other advice do I have?
Although I do not have the metrics specifically, I did notice measurable results in my research lab and home lab due to the examples I have provided, leading to improved real-time visibility.
I advise others looking into using 1Password SaaS Manager to consider that if you already use 1Password for password management or your secrets, adopting 1Password SaaS Manager is quite seamless.
Regarding 1Password SaaS Manager's AI capabilities, I think it does a really good job at shadow AI discovery, identifying unapproved AI tools, especially now with many standalone AI tools and browser extensions, thus providing instant visibility which is really important. Adding visibility into data loss prevention would also be an advantage.
I find the accuracy and reliability of 1Password SaaS Manager's output quite high, although I do not have a metric to quantify that.
I rated 1Password SaaS Manager an eight out of ten based on the reasons I have provided throughout this review.
I have no additional thoughts about 1Password SaaS Manager.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other