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1Password SaaS Manager vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 23, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
1Password SaaS Manager delivers substantial cost savings, efficiency, and automation, reducing manual work and enhancing security within months.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
1Password reporting indicates customer savings of up to three hours per offboarded employee.
Especialista de Infraestrutura at a tech vendor with 10,001+ employees
It has saved us time in updating passwords and accessing them easily and efficiently.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
I have not seen a return on investment in terms of money or time, but in terms of security and compliance, it is efficient.
Senior System Administrator at a computer software company with 11-50 employees
 

Customer Service

Sentiment score
3.3
1Password SaaS Manager's customer service is efficient and reliable, with users highlighting prompt and effective responses despite limited interactions.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
The support has been efficient because when I call them, they usually respond very fast and are reliable.
Java Application Developer at Hexaview Technologies
I would rate the customer support of 1Password SaaS Manager a ten because they are really good.
Senior System Administrator at a computer software company with 11-50 employees
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
4.6
1Password SaaS Manager is highly scalable and user-friendly, managing extensive company-wide deployments without notable challenges.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
The scalability of 1Password SaaS Manager is effectively infinite.
IT Support Specialist Tier 1 at CONEXON, LLC
1Password SaaS Manager is scalable in a way that if it is SSO enabled, we have deployed it for every person in the organization, so there's no such effort on it.
Senior System Administrator at a computer software company with 11-50 employees
1Password SaaS Manager's scalability seems fine as it does not seem to have any setbacks as the company continues to grow.
Manager, Customer Success at a media company with 201-500 employees
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
8.4
1Password SaaS Manager is consistently stable, with users experiencing long-term reliability and no reported downtime, enhancing confidence.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
I am not aware of any downtime in the three years I have used it.
IT Support Specialist Tier 1 at CONEXON, LLC
1Password SaaS Manager is very stable in my experience.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

1Password SaaS Manager needs better API integration, automation, AI monitoring, user experience improvements, and enhanced analytics for efficiency.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
I would also improve the user interface, particularly the integration experience, by providing clearer error messages, more intuitive dashboards, and easier troubleshooting for integration failures, as well as broader API and integration coverage to reduce manual work.
Especialista de Infraestrutura at a tech vendor with 10,001+ employees
The cost of 1Password SaaS Manager is also high for less budget-friendly or small teams compared to basic management tools.
Java Application Developer at Hexaview Technologies
I appreciate how 1Password SaaS Manager on the mobile device integrates and automatically adds any new passwords it sees into its vault as you are using it.
Founder and CEO
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

Organizations praise 1Password SaaS Manager for its efficient pricing and setup, contributing to high satisfaction with the solution.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
The value it provides makes the pricing seem to be good.
Senior System Administrator at a computer software company with 11-50 employees
My experience with pricing, setup cost, and licensing was quite seamless.
Assistant Professor of Cybersecurity at a university with 1,001-5,000 employees
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

1Password SaaS Manager excels in shadow IT identification, license optimization, secure password management, and efficiency through IT integration.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
1Password SaaS Manager has impacted my organization positively by reducing the information, having a centralized store of sensitive information, and also providing an easier way to collaborate between departments.
Cybersecurity Director at SPsec l l c
1Password SaaS Manager has helped us utilize our resources and optimize our AI applications usage by monitoring how AI applications have been used, the billing process, the usage capacity, and the performance.
Java Application Developer at Hexaview Technologies
The best features that 1Password SaaS Manager offers are SaaS discovery and visibility, access governance, automated provisioning and de-provisioning, license optimization, and workflow automation.
Especialista de Infraestrutura at a tech vendor with 10,001+ employees
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

1Password SaaS Manager
Ranking in SaaS Management Platforms
3rd
Average Rating
9.0
Reviews Sentiment
4.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Ranking in SaaS Management Platforms
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

As of September 2026, in the SaaS Management Platforms category, the mindshare of 1Password SaaS Manager is 3.5%, down from 9.2% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 6.5%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Management Platforms Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud6.5%
1Password SaaS Manager3.5%
Other90.0%
SaaS Management Platforms
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Centralized credential sharing has improved team access control and automated workflows
The only thing I think is missing is knowing who created the credentials. One major thing I think is missing from 1Password SaaS Manager is the ability to know who created credentials within a vault. I have ten teammates who create credentials, and from time to time, we have to update those credentials, but we never find out who created those passwords among the team. We currently write it down on notes, but it would be nice if we could have logs of who created or updated the passwords over the future, at least three to six months of logs within 1Password itself.
Mitch MO - PeerSpot reviewer
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Comms Service Provider
14%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
15%
Outsourcing Company
8%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
 

Questions from the Community

What is your experience regarding pricing and costs for 1Password SaaS Manager?
My experience with pricing, setup cost, and licensing is good.
What needs improvement with 1Password SaaS Manager?
I think the solution is adequate. I do not have any specific feature to improve the solution. I consider that for password managers, 1Password has the most important list of features, and I do not ...
What is your primary use case for 1Password SaaS Manager?
My main use case for 1Password SaaS Manager is to store critical credentials for our platform and also to share credentials to third parties. I can provide you with a specific example of how I use ...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Information Not Available
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about 1Password SaaS Manager vs. SailPoint Identity Security Cloud and other solutions. Updated: August 2026.
912,801 professionals have used our research since 2012.