Director - Cloud Architecture at a computer software company with 10,001+ employees
33
Published:Oct 24, 2021
RPA Best Practices for Successful Implementation
Best Practice's : Establish RPA Operating Model
Establish a RPA COE: Primarily overseen by Operations Team
Align with Business improvement and reengineering groups
Technology team appointed Head of Automaton to assist in software selection & support RPA CoE Initiatives.
Central COE group for standards, controls, and product release management.
Develops Best Practices to be applied across processes & business units.
Establish Change Management & Governance Framework: Involve all key stakeholder including IT representation (architecture, security & SI) business leaders & process leaders.
Framework includes: Enterprise Robotics council to set targets & track execution efficiency & outcomes.
Business unit governance council for prioritizing RPA projects across departments & business units
RPA technical council for maintaining standards, guidelines, and best practices.
RPA Governance Framework:
RPA Governance – a term for the leadership, structures , rules and processes around RPA.
It holds the key for unlocking the tremendous potential of RPA initiatives.
It encompasses a variety of issues, ranging from stakeholder rights to decision-making processes and control systems.
It help organizations to deal with all elements of good governance:
UiPath is an RPA platform that supports custom business KPIs: with UiPath Insights you can configure custom variables taken from robot logs and queues, and use them to calculate your own KPIs and build custom dashboards (so you are not limited to only “out‑of‑the‑box” metrics). UiPath is also a common shortlist choice because it has publicly stated it was recognized as a Leader in the 2025 Gart...
President And Founder at a tech services company with 11-50 employees
Jan 6, 2026
UiPath is an RPA platform that supports custom business KPIs: with UiPath Insights you can configure custom variables taken from robot logs and queues, and use them to calculate your own KPIs and build custom dashboards (so you are not limited to only “out‑of‑the‑box” metrics). UiPath is also a common shortlist choice because it has publicly stated it was recognized as a Leader in the 2025 Gartner Magic Quadrant for RPA (7th year in a row), which gives many teams confidence it will scale for KPI-driven automation programs.
Download our free Robotic Process Automation (RPA) Report and find out what your peers are saying about UiPath, Automation Anywhere, Microsoft, and more! Updated: March 2026.
Very helpful :) , thanks