There are always tons of rooms for improvement for Vanta. I kind of exaggerated a little bit about the policy control. I don't really love the way they handle the revision management of that feature. If I'm on V1 of the policy document and I make some changes to it, then I get rid of V1 and then I re-upload V2. It's not that it keeps a running history of each of the different revisions. A little bit of an issue with that, but workable. I don't really have any negative complaint right now that would be worthwhile expressing. It's just that there's a lot of features. The UI is not super intuitive, but now that I've worked with it for a couple of years, I know how to navigate and get around. Initially, it was a little bit of a struggle understanding how these things would all work.
The only thing I wish for regarding the features is better RBAC. Permissions for platform users have been an issue. We've had to give admin access to Vanta for another team member to view all items. It would be great if the permissions of Vanta platform users had more verbosity to them, more dynamic. To improve Vanta, I think the refresh after remediation takes place could be controlled more. If it could be faster, that would be great. Besides the user permissions and the refreshing, which are improvements rather than issues, the rest looks fine. Vanta has been really nice, with a nice user experience, clear layout, and very reasonable recommendations compared to other platforms we've tried.
Every product has a lot of areas to improve. They have an AI generator for the system description for SOC 2, for example, however, the outline is a little sketchy. The system description has to have a little more insight or context about your business and why you're different. A true auditor will look at that closely. A lot of it is a little bit too automated and not really realistic. One area that they tout as being a real-time savings, we haven't found that to be a time savings yet.
The main area for improvement in Vanta is the user interface's refresh rate. Sometimes, after satisfying a control, the dashboard may not immediately update, requiring multiple refreshes for accurate status display.
Vanta helps companies scale security practices and automate compliance for the industry’s most sought after standards - SOC 2, ISO 27001, HIPAA, PCI DSS, GDPR, and CCPA.
There are always tons of rooms for improvement for Vanta. I kind of exaggerated a little bit about the policy control. I don't really love the way they handle the revision management of that feature. If I'm on V1 of the policy document and I make some changes to it, then I get rid of V1 and then I re-upload V2. It's not that it keeps a running history of each of the different revisions. A little bit of an issue with that, but workable. I don't really have any negative complaint right now that would be worthwhile expressing. It's just that there's a lot of features. The UI is not super intuitive, but now that I've worked with it for a couple of years, I know how to navigate and get around. Initially, it was a little bit of a struggle understanding how these things would all work.
The only thing I wish for regarding the features is better RBAC. Permissions for platform users have been an issue. We've had to give admin access to Vanta for another team member to view all items. It would be great if the permissions of Vanta platform users had more verbosity to them, more dynamic. To improve Vanta, I think the refresh after remediation takes place could be controlled more. If it could be faster, that would be great. Besides the user permissions and the refreshing, which are improvements rather than issues, the rest looks fine. Vanta has been really nice, with a nice user experience, clear layout, and very reasonable recommendations compared to other platforms we've tried.
Every product has a lot of areas to improve. They have an AI generator for the system description for SOC 2, for example, however, the outline is a little sketchy. The system description has to have a little more insight or context about your business and why you're different. A true auditor will look at that closely. A lot of it is a little bit too automated and not really realistic. One area that they tout as being a real-time savings, we haven't found that to be a time savings yet.
Scalability could be improved.
The main area for improvement in Vanta is the user interface's refresh rate. Sometimes, after satisfying a control, the dashboard may not immediately update, requiring multiple refreshes for accurate status display.
Currently, Vanta's user access review module is still in development, and we've been giving them continuous feedback to help them improve that.