ITSM Solution Architect at CyberMAK Information Systems W.L.L.
Real User
Top 10
2023-08-28T11:24:06Z
Aug 28, 2023
The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future.
Event Monitoring is a critical strategy for organizations looking to enhance operational efficiency, providing real-time tracking and analysis of system activities. This solution enables businesses to track and analyze events across systems in real time, offering insights into user behavior and system performance. It helps detect anomalies, ensure compliance, and improve the security posture by logging events and generating alerts for suspicious activities. By integrating with existing IT...
I feel that the tool's stability has some scope for improvement.
The world is moving to smart AI. The product must provide more information and dashboards.
The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future.
The integration should be intuitive. The product should improve the ease of use. It should also improve the intuitiveness in utilizing the software.