Director at a computer software company with 1,001-5,000 employees
Reseller
Jul 25, 2023
Market positioning is very important. Many new solutions on the market were once small but have grown and gained a lot of market share. Legacy products have lost market share in the SME market. I would always recommend BMC. I'm selling and integrating the product into the market. Overall, I rate the solution a seven out of ten.
Learn what your peers think about BMC Helix Operations Management with AIOps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
BMC Helix Operations Management with AIOps enhances monitoring by leveraging AI for proactive insights, issue prediction, and SLA maintenance. Its agentless design offers comprehensive asset visibility and seamless tool integration for rapid issue resolution.
BMC Helix Operations Management with AIOps stands out by automating alerting and actions through AIOps capabilities, which hone infrastructure learning and identify vulnerabilities, providing crucial insights on server stability and...
The product is well integrated with other products, so I face no problems with the operational workflows. I rate the solution an eight out of ten.
BMC Helix Monitor is the best option in the market for advanced monitoring. Overall, I rate the solution a ten out of ten.
BMC Helix Monitor is a very basic level tool since monitoring is a part of TSOM. I rate the overall solution a nine out of ten.
Market positioning is very important. Many new solutions on the market were once small but have grown and gained a lot of market share. Legacy products have lost market share in the SME market. I would always recommend BMC. I'm selling and integrating the product into the market. Overall, I rate the solution a seven out of ten.