Director at a media company with 1,001-5,000 employees
Real User
Top 20
Jul 25, 2023
Market positioning is very important. Many new solutions on the market were once small but have grown and gained a lot of market share. Legacy products have lost market share in the SME market. I would always recommend BMC. I'm selling and integrating the product into the market. Overall, I rate the solution a seven out of ten.
Learn what your peers think about BMC Helix Operations Management with AIOps. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
BMC Helix Operations Management with AIOps delivers AI-driven event correlation, proactive monitoring, and automation, reducing mean time to resolution and alert noise.
BMC Helix Operations Management with AIOps integrates features that enhance operational agility, like dashboards and ITSM integration. Its agentless architecture simplifies monitoring infrastructure, while advanced analytics enable quicker problem detection. It provides benefits such as reduced downtimes, improved asset...
The product is well integrated with other products, so I face no problems with the operational workflows. I rate the solution an eight out of ten.
BMC Helix Monitor is the best option in the market for advanced monitoring. Overall, I rate the solution a ten out of ten.
BMC Helix Monitor is a very basic level tool since monitoring is a part of TSOM. I rate the overall solution a nine out of ten.
Market positioning is very important. Many new solutions on the market were once small but have grown and gained a lot of market share. Legacy products have lost market share in the SME market. I would always recommend BMC. I'm selling and integrating the product into the market. Overall, I rate the solution a seven out of ten.