2019-03-27T11:27:00Z

What is your primary use case for Jira?

Julia Miller - PeerSpot reviewer
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91 Answers

HN
Real User
Top 5
2023-12-22T10:06:25Z
Dec 22, 2023

We use Jira for project management and tracking.

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Farhan_Ahmad - PeerSpot reviewer
Real User
Top 10
2023-09-19T10:32:00Z
Sep 19, 2023

We are using Jira to plan and manage projects, including tasks, sprints, and releases. It allows teams to create, assign, and track issues. It supports various agile methodologies like Scrum and Kanban, providing tools for backlog management, sprint planning, and burndown charts. It offers robust reporting capabilities, allowing teams to track progress, monitor team performance, and generate visual reports. Jira's user-specific dashboards and reporting capabilities provided insights into individual and team performance. This promoted accountability and allowed our development team to recognize and reward high-performing team members.

Nalin Kumar - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-07-07T08:06:10Z
Jul 7, 2023

Jira is used for all the project management, on all the stages of project management. So then we create a Kanban board and move on to creating the stories. We create the story points, break down the requirements, and then create the Sprint accordingly. Based on that, we can manage in Jira how many user stories we will pick in what Sprint. And based on the dependencies of the user stories, this is the flexibility that Jira provides. Then we have also got various, you know, sub-tasks, which we have to complete to accomplish the DoD (Definition of Done). We can mark the Sprint as complete when these particular tasks are completed. So that gives very good monitoring of the project where the project is going on. When it comes to the testing part, so testing is end-to-end on Jira. We can take the user stories based on the acceptance criteria. The test cases are created in Jira, and the business analyst team reviews those test cases. Based on their feedback, the test cases are updated. Those test cases are being executed. So there is clear tracking of the test execution, and all the test cases are also linked with the user storage. We have end-to-end tracking of what test case is executed for what user story. So that is the best part of Jira.

PV
Real User
Top 10
2023-03-24T09:20:00Z
Mar 24, 2023

We use it for project tracking. We do software development. We implement software development lifecycle, and we use Bitbucket for CI/CD pipelines.

Radek Zajicek - PeerSpot reviewer
Real User
Top 10
2022-03-29T19:16:47Z
Mar 29, 2022

We are using it for software development tracking, bug tracking, feature tracking, and so on. We are using the cloud version from Atlassian, and we have its latest version.

VK
MSP
Top 20
2022-03-25T18:05:51Z
Mar 25, 2022

We use Jira for project management.

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SK
Real User
2022-03-20T07:48:19Z
Mar 20, 2022

We are using Jira for the internal project and issue management or tracking.

MV
Real User
2022-03-08T13:30:19Z
Mar 8, 2022

We are using Jira for our test management. We're using it to record our inspecting results and to regulate the evidence in the report.

Satish Gungabeesoon - PeerSpot reviewer
Real User
2022-02-17T18:27:42Z
Feb 17, 2022

We use Jira to manage agile development from beginning to end. First of all, we lay out a backlog of everything that needs to be done. Within the backlog, We define a sprint of three to four weeks and prioritize in Jira. The backlog is stored and the sprints are defined in Jira. The tasks or stories fall under the umbrella label "issues." The issues are created and assigned to developers, and the testing is tracked in Jira. After one is done, it moves into the QA stage. We track that all the way until we get to what is called "non-performance testing," which is part of production. We use Jira to track the status throughout, and we have daily stand-up meetings where all the developers get together to talk about their blockers, interdependencies, the net, etc. All of this is captured in Jira. Our client is a bank, and we use a cloud version of Jira. We are the supplier, so we're onboarded and get a login for whatever they're using. Right now it's a cloud version that we are signed onto. They use a hybrid cloud because they have their own cloud because some of their systems are private, and some are in the public cloud. The bank works with a few cloud providers. They are using Google for this project. We are heavy into developing microservices, which use JKE, Google layer, Google Cloud Platform, Google Communities Engine, and all the other Google components for microservices development. Most of their stuff is deployed on Google, but they are also affiliated with a bigger bank that uses Azure, so some of their systems are deployed on Azure.

CC
MSP
Top 5Leaderboard
2022-02-16T17:06:00Z
Feb 16, 2022

Jira is used for issue tracking and defining the development pipeline. It's helpful to define when a project is done and track a task as it moves through different stages. The deployment type varies based on the customer's environment. We sometimes connect to the client's setup, which can be in the cloud or on-premise.

NB
Real User
2022-02-15T08:56:23Z
Feb 15, 2022

I use Jira for user stories, tasks, bugs, track releases, track backlogs issues, burndown, and test reports.

AS
Real User
2022-02-14T18:15:40Z
Feb 14, 2022

We are using Jira for task management.

KB
Real User
2022-02-11T17:09:16Z
Feb 11, 2022

We use Jira for software development and issue tracking, enhancement requests, and software lifecycle management.

PV
Real User
2022-01-20T10:27:12Z
Jan 20, 2022

We use Jira strategic management and overall best practices management.

Uday Jonnala - PeerSpot reviewer
Real User
2022-01-18T22:09:00Z
Jan 18, 2022

We use it for project and sprint planning and day-to-day bugs. We also use it for documentation, engineering, and enhancements tickets and for creating the feeds, which are like new features. We are most probably using its most recent version.

AQ
Real User
2022-01-04T21:13:00Z
Jan 4, 2022

We use it within our organization. It's to handle all the main technology projects. It's for managing mobile banking, internet banking, all the new products, and all technology-related projects.

JM
Real User
2021-12-29T21:09:00Z
Dec 29, 2021

My organization primarily uses Jira for project execution like managing the sprints, sprint planning, task creation and execution of the project on a sprint basis. They also use Jira for other insights into how our team is performing and the velocity of the team. They look at the dashboard and report to see how are we delivering minimum viable products (MVPs) on time.

BA
Real User
2021-12-27T19:28:29Z
Dec 27, 2021

Some of the use cases are for tracking issues and bugs. I am responsible for an administering job for Atlassian Jira at my company. I'm working for some of the major IT companies in Kazakhstan. The solution is deployed on-premises.

MF
Real User
2021-12-24T09:19:00Z
Dec 24, 2021

Our organization is a software development company. We serve financial institutes that have between 8,000 and 13,000 employees. We use Jira for process automation and as a workflow engine on the client's side. For example, a customer can fill out a form and ask a question, which is operated by Jira, and someone will be prompted to contact you with the answer. We created the forms designer and the roof engine and handle the process with the customer contact. We are using Jira for automatic tools, so it is run on-premise.

ES
Real User
2021-12-21T10:04:00Z
Dec 21, 2021

I use Jira for the development of different versions of software, upgrading it from one version to another, and developing and collecting specs for the new versions.

MS
Real User
2021-12-03T18:11:15Z
Dec 3, 2021

I use it for portfolio countdown. I work as an enterprise architect in the company, and my usage of Jira is minimal. Software engineers in our company use Jira very heavily, but I do not use it for my day-to-day work.

Naresh Rayakwar - PeerSpot reviewer
Real User
Top 5Leaderboard
2021-11-19T17:41:00Z
Nov 19, 2021

The primary use cases for this solution are backlog management and sprint planning. Customers deploy this solution on-premises.

AR
Real User
2021-10-20T17:44:25Z
Oct 20, 2021

We are using Jira Interview to handle all the facts from clients and schedule calls with them. We have a different operations department that configures Jira, and we have technical people that help us choose the deployment model. The main reason we are using Jira at this time is for a different dashboard and chart. The major one that we are using is for the stock analysis, and it's nice to get that time log for our team, get the score of the game, 40 points delivered in a week or a month. we are using Jira for following purposes: Issue tracking Customizable workflows Estimation & work logging Progress reporting Scrum boards Kanban boards Project-level permissions Project backlogs Email notifications Roadmaps

MA
Real User
2021-10-08T19:35:29Z
Oct 8, 2021

We primarily use the solution for our own projects.

DD
MSP
2021-10-06T11:20:35Z
Oct 6, 2021

We use Jira to create releases, tasks, sprints, and collaborate within teams. The solution can be deployed on both the cloud or on-premise.

JD
Real User
2021-10-05T18:30:24Z
Oct 5, 2021

We had a regulatory requirement through our legislature to collect motor or voter information for residents of California. So, if you basically wanted to sign up to vote, you could do so at a department of motor vehicles. The Jira instance was used for what we call the new motor voter, which is the online premise to register to vote when you conducted a DMV transaction, such as vehicle registration, driver's license, renewal, etc. We had its latest version. It is online. In the cloud, we set up an account for the department, and then add users as needed. It is a government cloud.

YL
Real User
2021-09-09T16:16:12Z
Sep 9, 2021

I personally use Jira for project management and agile software development. I'm an information technology program manager and we are customers of Jira.

EJ
Real User
2021-09-06T16:19:30Z
Sep 6, 2021

We use this solution to manage our projects.

TM
Real User
2021-08-24T17:07:03Z
Aug 24, 2021

We are using it for project management.

RM
Real User
2021-08-23T18:48:27Z
Aug 23, 2021

I am working on a project which involves moving Jira onto the Azure boards. We use Azure DevOps for our repository and pipelines and we are looking to move on to Azure boards from JIRA for our ticketing or change request management.

RS
Real User
2021-08-06T21:49:58Z
Aug 6, 2021

I am currently using Jira for project management purposes, such as tracking the team and opening tickets. I am an admin in my project. When we start a new project, I open a new story in Jira for that project, and I open sub-tasks for that project. From there, I create backlogs. Our team is responsible for those backlogs. I have previously also used Jira for designing workflows for our enterprise.

TB
Real User
2021-08-05T17:59:30Z
Aug 5, 2021

We primarily use the solution for project management.

DL
Real User
2021-08-05T17:11:45Z
Aug 5, 2021

I primarily use the solution for project management.

KS
Real User
2021-07-31T00:43:54Z
Jul 31, 2021

I work for an insurance company that has developers who need to be tracked. We're working on converting the spreadsheet into a Kanban flow environment. I'm the program manager/master.

AP
Real User
2021-07-02T15:28:18Z
Jul 2, 2021

We are using the recent version. We use it for story and sprint planning, as well as for reporting.

KK
Real User
2021-07-02T14:04:37Z
Jul 2, 2021

I believe we are using the latest on-premises version.

RP
Real User
2021-06-21T20:22:08Z
Jun 21, 2021

We use Jira to manage all our software development projects and our engineering projects. Our main use of the solution is for the workflows on our different types of projects. It's mainly used by our engineering groups, they have the proper workflows and all of the stats. As a director, I work more at the business level, tracking tasks similar to the new planner that's in Microsoft which some people are switching to. We also use it in the backend of the projects. For project managers and directors, it's more about a to-do list thing that's shared. I'm a company director and we are customers of Jira.

DM
Real User
2021-06-02T16:58:24Z
Jun 2, 2021

I'm overseeing the developments done in Jira.

KB
Real User
2021-06-02T14:27:27Z
Jun 2, 2021

We using this solution to handling all of our development and support tickets.

TH
Real User
2021-05-05T18:08:42Z
May 5, 2021

I'm working on creating test cases and one test. I also have an overview of the Sprint.

JD
Real User
2021-04-20T13:57:07Z
Apr 20, 2021

We used it in my previous organization for project management, product management, and release management. In my current organization, where I started working a week ago, we are using Jira strictly for help-desk tickets. We are using DevOps for our release management. So, we've got DevOps, Jira, and some homegrown stuff, and I'm trying to figure out what's going to work best for this new organization. I've used Jira and Confluence previously, and this is my first time using the help-desk ticketing system. It is cool and not a whole lot different than SolarWinds or Zendesk, except the appearance of it is more Jira.

JZ
Real User
2021-03-25T13:52:11Z
Mar 25, 2021

There are so many use cases for Jira. If it's got something to do with IT, it will be covered by Jira. They have a very extensive marketplace and you can find nearly every solution there, including version controlling, source control for the code, automation, test automation, security scanning, configuration, and development management.

JM
Real User
2021-02-19T16:52:58Z
Feb 19, 2021

We primarily use the solution for customer service and managed services, and for all the workflows for the services. It's also a bit of a CRM. We use it largely for technical support.

PL
Real User
2021-02-19T14:27:15Z
Feb 19, 2021

We use this solution for project management. It can be used across a team. Managers can assign tasks and then they can track the progress. They can put the start dates, end dates, and everyday comments. They can upload the relevant files to that module. Jira is used to manage a sprint, which is the terminology used in the agile practice of project management. Sprints can be tracked fully using the Jira software. A sprint is typically a part or a subset of the entire work. It has a definite goal. For example, if I am building test software, and building the login page is one module, then I can track the work created from the starting stage to the end. It's a part of an entire software application. If a login page of a website is a subset of an entire website, I can track that right from when it started, how long it takes, what is pending, and how long the control test is. Basically, you can clump it all together as if it is a team and you can measure the speed of the team. It enables the predictability of a project and helps determine when it can go live.

AM
Real User
Leaderboard
2021-02-02T06:09:00Z
Feb 2, 2021

We use one version of Jira internally and we also have another version of Jira that we use externally for our customer. We've been using it for both. Internally we use Jira for our own implementations and capturing requirements and our customers are using the whole tool for the whole software development life cycle. They're using it for the full life cycle of the product.

BC
Real User
2021-01-27T10:36:48Z
Jan 27, 2021

My people use ASS. I can define spins, I can define roadmaps, I can define components, I can do releases, I can define all kinds of issue types, heartbeats, some of those things. I'm using it for both business and software. In software we have Scrum and Kanban onboard, whereas for business we have the service and then there are those other options. We have multiple use cases. I'm the director of the company.

LX
Real User
2021-01-13T17:42:00Z
Jan 13, 2021

Our primary use case for Jira is for requests for tracking the software development. We use Jira for the process, especially for password tracking. We're the issue management team for development. We are quite new, so I was very interested in ITSM documentation provided by Jira. But, I needed time to readjust that to our organization as per the line of business. Overall I think it's helpful, but I need some time to absorb all the knowledge.

JG
Real User
2021-01-11T17:00:34Z
Jan 11, 2021

We mainly use Jira software, including Jira Issue Manager, for bug tracking and project management, and have done so for over a decade. Then in the last six years we have also used Jira Agile in a lot of our project management work. We use the enterprise version of Jira.

AG
Real User
2021-01-05T15:17:32Z
Jan 5, 2021

We are using the solution for project and defect management, and task tracking.

UK
Real User
2020-12-30T19:52:00Z
Dec 30, 2020

We primarily use the solution for bug tracking. It's for customer support purposes.

VP
Real User
2020-12-30T14:58:03Z
Dec 30, 2020

We are using Jira for tracking and management.

SM
Real User
2020-12-28T17:49:11Z
Dec 28, 2020

We use Jira for the overall issue management in development projects. We use it to maintain a high level during each sprint, which is a requirement. We also use Jira for issue management during testing. We create a test plan and manage it all with Jira.

WC
Real User
2020-12-27T09:12:00Z
Dec 27, 2020

Right now, I'm just trying the solution out. I'm doing a POC.

NB
Real User
2020-12-14T09:13:55Z
Dec 14, 2020

We primarily use the solution for product development efforts and documentation. We use Confluence as well for documentation.

JA
Real User
2020-12-13T06:21:38Z
Dec 13, 2020

I use it for project management and agile scrum projects. I am a manager, and I work with backlog tools and sprint plans. I only use Jira for backlogs, sprint reviews, and data reports. Our project manager is the person who is really working with Jira along with the team. We also have Confluence and Bitbucket. We use CloudBees and DevOps for the deployment of the environment.

HC
MSP
2020-12-11T22:09:40Z
Dec 11, 2020

It is mostly used for communication, managing requirements, managing defects, and managing stories. We don't communicate much through Outlook. The majority of the work-related issues are assigned to us, or we assign them to developers through this solution. I've been using this solution for managing requirements and defects. I have also been using it for logging user stories and general communication.

GT
Real User
2020-11-30T13:05:00Z
Nov 30, 2020

Our primary use case is for our own network operations, and integrating via API with our customers network operations teams.

AA
Real User
2020-11-25T14:40:27Z
Nov 25, 2020

We use Jira product in the organization to automate the software development life cycle.

PO
Real User
2020-11-12T08:30:51Z
Nov 12, 2020

Virtually every day we have our daily scrum. Our team gathers around the board, which has all the columns showing where the tasks are standing: requested, planning, ready-coding, review, etc. Together, we view one task after the other and update the statuses. It's really a focal point of the team to know where the work stands, and what's the progress of the work since the last time we checked. Within my company, there are roughly 25 employees using this solution. We have a scrum master, who's the most knowledgeable person on the tool. usually, they're the ones organizing the tasks, creating new tasks, and then creating the report at the end of the sprint or the quarter. They're the person who's creating the reports, using the more advanced features. That's the scrum master. There are the developers, including me as a tech lead. There's the tester. There are managers — once in a while we have to present them with some reports and statistics, so they know how much work is being achieved, but they don't have in-depth knowledge of the tool. It's really an internal tool, so the customer is not involved. We're not expanding much at the moment. We've been expanding in the past year, but now things have slowed down a little bit due to COVID-19.

AI
Real User
2020-11-08T06:36:21Z
Nov 8, 2020

I am the software developer manager and I use Jira to manage team performance. We're also starting to use Jira for our drives. I used Jira before, for creating user stories from boards, to discuss issues, and many other tasks. Today we use Jira, Confluence, and BitBucket in our work. We practice scrum in our organization.

AO
Real User
2020-11-02T18:34:52Z
Nov 2, 2020

We have a service desk for customers. We have the whole flow from customer feedback throughout, committing with a relation in the code in Bitbucket. We have the tracking and tracing, including all tracking of the issues all the way from the customer throughout the JIRA prioritization in backlogs and sprint planning and connecting those through the actual code commit in BItBucket. It's all done through JIRA to the service desk issue and back again to the customer. The entire ecosystem is quite connected.

HD
Real User
2020-10-29T18:55:29Z
Oct 29, 2020

We are using Jira to manage our development sprints.

AS
Real User
2020-10-26T12:35:59Z
Oct 26, 2020

In terms of using Jira, I was more on the user side and not really acting as, for example, service desk or support for the Jira installation. That was not my part of the project. I was more tasked with setting up the infrastructure from the architecture point of view. We needed a ticketing system and we need a planning system and the team that was responsible for the tools was installing and providing them with the workflow that we needed.

DB
Real User
2020-09-17T08:05:55Z
Sep 17, 2020

We use the solution primarily for project management. We organize our work by projects with epics, et cetera. Below that, I believe we are using a Zephyr plugin for QA. We don't use it for product planning.

IS
Real User
2020-07-19T08:15:00Z
Jul 19, 2020

We use Jira for software for product development, planning, some hardware product development, and for some solutions and services. Other teams in our company use Jira for scheduling daily work and daily tasks and try to organize or manage products and projects.

it_user1363851 - PeerSpot reviewer
Real User
2020-07-19T08:15:00Z
Jul 19, 2020

We use it for capacity planning. We need to gauge and assess whatever is coming to our pipeline and then everything comes to the pipeline, appears as a pic, and then based on that, we create the story points and we take it from there. With that, I am able to create a kind of gauge, estimate, and forecast our capacity planning for the next two weeks. We use it to create peer reports.

SK
Real User
2020-07-16T06:21:09Z
Jul 16, 2020

We are using Jira as our help desk solution, as well as for managing our software development efforts.

MK
Consultant
2020-07-15T07:11:39Z
Jul 15, 2020

I have been the product manager for several years. I use it day in and day out to manage my team. I manage two teams at the moment and they are pretty large teams. Each has a minimum of about 12 people. We use not just agile, we use a scale model framework. All the work is managed through two pieces of software we use. One is called Jira Align. For the portfolio level software, what Jira bought recently, the previous name for the software was AgileCraft. All of the portfolios and features come loaded in Jira Align. From there, they will be composed into stories in Jira. That process is done using programming preventative planning. We do it every three months. All of the stories are tracked. We have a workflow defined and we have statuses defined. As the team works on the story, the story moves from one status to another and we close them when everything gets carried over to the production release.

ZQ
Real User
2020-07-13T06:55:56Z
Jul 13, 2020

We use Jira primarily for Agile development and change management.

DM
Real User
2020-07-13T06:55:39Z
Jul 13, 2020

The primary use case of this solution is to manage work, to distribute work to the teams, and we use confluence as a SharePoint for documents and to use AgileCraft.

IT
Real User
2020-07-13T06:55:00Z
Jul 13, 2020

I am a consultant, and we have some customers with projects who use Jira. We have customers with different Jira installations because there are so many vendors. It is mostly used as a bug tracking system with tickets, issues and tags.

HE
Vendor
2020-07-13T06:55:00Z
Jul 13, 2020

Our primary use case for JIRA is for entering user stories into the login books.

HA
Real User
2020-07-13T06:55:00Z
Jul 13, 2020

We use Jira for multiple uses; project management, task management, and we are starting to use it for release management.

NK
Real User
2020-07-08T09:01:01Z
Jul 8, 2020

The primary use case is for software development teams to manage their work.

AD
Consultant
2020-07-08T09:00:58Z
Jul 8, 2020

We primarily use the solution for project management purposes.

MR
Real User
2020-06-21T08:08:09Z
Jun 21, 2020

We have a development team and we use Jira to manage our projects. We use several products by Atlassian whenever we create and work on a new project. We have scrum masters who write new project stories, which are tracked by Jira.

MB
Real User
2020-06-21T08:08:09Z
Jun 21, 2020

We use it to trace our business needs development. We have some nice dashboards out there where we can track needs for clients or track internal projects.

RH
Consultant
2020-06-14T08:03:00Z
Jun 14, 2020

We have various use cases for it, one being for object storage. It's a government entity so that's what they use.

DS
Real User
2020-02-18T20:09:00Z
Feb 18, 2020

We use Jira to manage scrum projects for the different projects in our company. Our business is a development company that uses the cloud version of Jira to manage the sprint and releases for each project for each client. We manage scrum and cascade projects with our clients.

TE
Real User
2019-11-04T17:01:00Z
Nov 4, 2019

I use this solution for general issue management, software planning, and change management.

WE
Real User
2019-09-11T14:01:00Z
Sep 11, 2019

We use JIRA for software development projects and the implementation of business workflows. Our company runs more than one hundred projects on a single instance server. Besides core IT projects, we have implemented business processes on dedicated JIRA instances to manage high volume (greater than five thousand issues per month) non-conformities for some business lines.

PH
Real User
2019-08-19T08:11:00Z
Aug 19, 2019

We use this solution for product development and issue tracking.

SM
Real User
2019-08-07T12:56:00Z
Aug 7, 2019

We use this solution for our scrum team and user story management.

LF
Real User
2019-07-03T11:02:00Z
Jul 3, 2019

We use this solution for Agile project management and BAU work delivery in sprints / DevOps.

Arun Srivastav - PeerSpot reviewer
Reseller
Top 5
2019-06-23T15:40:00Z
Jun 23, 2019

We use this solution for Agile Scrum-Based DevOps on AWS with a Linux, Cloud-Based SaaS environment for mission-critical applications.

it_user1090899 - PeerSpot reviewer
Real User
2019-05-13T13:40:00Z
May 13, 2019

Our primary use case is ALM, which is very well supported by Atlassian.

DC
Real User
2019-05-09T18:06:00Z
May 9, 2019

Our primary use case is executing the SDLC.

CO
Real User
2019-05-09T13:13:00Z
May 9, 2019

Our primary use case for this solution is work management and task management. We use this product quite extensively, and we're planning to roll out a module for the Accounts Department to be able to map manpower costs to project work, directly. That is something that we're working on right now.

Ananthi Nachimuthu - PeerSpot reviewer
Real User
2019-04-22T09:26:00Z
Apr 22, 2019

Our primary use case for this solution is development ticket status tracking. We use it for managing different kinds of projects. This is an online tool, where teams from anywhere in the world can use it.

AS
Real User
2019-03-29T04:44:00Z
Mar 29, 2019

This software is implemented in the different departments of the company since it allows us to plan, organize and verify or monitor the different projects we develop day by day, thus improving communication and workflow.

DL
Real User
2019-03-27T11:27:00Z
Mar 27, 2019

Full SDLC, from software development to quality assurance tracking and project management. The applications of JIRA workflow management are endless.

Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.  Jira Benefits Some of the ways that organizations can benefit by choosing to deploy Jira include: DevOps lifecycle visibility and planning. Jira provides...
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