2020-10-31T13:55:00Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
  • 0
  • 4

What is your experience regarding pricing and costs for Zoho Desk?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

3
PeerSpot user
3 Answers
Muljo Witono - PeerSpot reviewer
CEO and Owner at PT Solusindo Total Teknikatama
Real User
Top 5Leaderboard
2022-08-25T12:22:58Z
Aug 25, 2022

There's no licensing. You use the solution based on subscriptions.

Search for a product comparison
OS
Operations Manager at a computer software company with 1-10 employees
Real User
Top 5
2021-06-01T14:00:10Z
Jun 1, 2021

For what it does, it's quite cheap. There is a subscription.

RS
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Real User
2020-10-31T13:55:00Z
Oct 31, 2020

In terms of pricing, Zoho is economical. They offer a fair price. You can pay either on a monthly or yearly subscription.

Find out what your peers are saying about Zoho, Zendesk, Microsoft and others in CRM Customer Engagement Centers. Updated: January 2023.
670,523 professionals have used our research since 2012.
Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Aug 25, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 3 answers
RS
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Oct 31, 2020
We use Zoho Desk to manage customer SLAs.
OS
Operations Manager at a computer software company with 1-10 employees
Jun 1, 2021
We use this solution for accounting, invoicing, CRM, and we use support for our customers.
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Aug 25, 2022
Hi Everyone, What do you like most about Zoho Desk? Thanks for sharing your thoughts with the community!
2 out of 3 answers
RS
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Oct 31, 2020
The most valuable features are that it's user-friendly, you can customize it the way you want it, and it is very easy to use. You don't need anybody else to configure it.
OS
Operations Manager at a computer software company with 1-10 employees
Jun 1, 2021
The ticketing feature is very easy to use, compared to other systems.
Explore this product
Download Free Report
Download our free CRM Customer Engagement Centers Report and find out what your peers are saying about Zoho, Zendesk, Microsoft, and more! Updated: January 2023.
DOWNLOAD NOW
670,523 professionals have used our research since 2012.