2020-10-31T13:55:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What do you like most about Zoho Desk?

Hi Everyone,

What do you like most about Zoho Desk?

Thanks for sharing your thoughts with the community!

1
PeerSpot user
1 Answer
RAVISH SAHAY - PeerSpot reviewer
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Real User
2020-10-31T13:55:00Z
Oct 31, 2020

The most valuable features are that it's user-friendly, you can customize it the way you want it, and it is very easy to use. You don't need anybody else to configure it.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Aug 25, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 3 answers
RAVISH SAHAY - PeerSpot reviewer
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Oct 31, 2020
We use Zoho Desk to manage customer SLAs.
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Operations Manager at a computer software company with 1-10 employees
Jun 1, 2021
We use this solution for accounting, invoicing, CRM, and we use support for our customers.
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Aug 25, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 3 answers
RAVISH SAHAY - PeerSpot reviewer
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Oct 31, 2020
In terms of pricing, Zoho is economical. They offer a fair price. You can pay either on a monthly or yearly subscription.
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Operations Manager at a computer software company with 1-10 employees
Jun 1, 2021
For what it does, it's quite cheap. There is a subscription.
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