We are a partner and reseller of Oracle. I'm an architect on CRM. I'm a consultant and my primary assignment is to create solutions or add more functionality to that system. We work for several banks or retailers in Latin America, part of it is an on-premise solution, and a few of them have part of the solution implemented on the cloud. The advice I'd give to others is to hire a very good consulting company. It's not a solution that you can make on your own. You have to have people who know very, very well the solution as it's really huge. I'd rate the solution nine out of ten.
I would recommend Salesforce over Siebel. This is because Salesforce offers guard rails for development, is scalable and overs a large product ecosystem. I would rate this solution a seven out of ten.
Given all the other CRM solutions on the market, Siebel is not the first one I would recommend to people. I would rate it at five on a scale from one to ten.
Head of Technology Department at a comms service provider with 1,001-5,000 employees
Real User
Top 20
2020-07-14T08:15:54Z
Jul 14, 2020
We're just an Oracle customer. I'd advise organizations considering the solution to get the right partner to implement the Oracle Siebel CRM for them. The partner will be even more essential if the company decides to go for a cloud-native version of Siebel CRM. I would rate them seven out of ten overall.
Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize...
I rate Siebel eight out of 10.
We are a partner and reseller of Oracle. I'm an architect on CRM. I'm a consultant and my primary assignment is to create solutions or add more functionality to that system. We work for several banks or retailers in Latin America, part of it is an on-premise solution, and a few of them have part of the solution implemented on the cloud. The advice I'd give to others is to hire a very good consulting company. It's not a solution that you can make on your own. You have to have people who know very, very well the solution as it's really huge. I'd rate the solution nine out of ten.
I would recommend Salesforce over Siebel. This is because Salesforce offers guard rails for development, is scalable and overs a large product ecosystem. I would rate this solution a seven out of ten.
If it is Siebel CRM, I would recommend it. I would not recommend any other CRM from Oracle. I would rate it a seven out of ten.
Given all the other CRM solutions on the market, Siebel is not the first one I would recommend to people. I would rate it at five on a scale from one to ten.
We're just an Oracle customer. I'd advise organizations considering the solution to get the right partner to implement the Oracle Siebel CRM for them. The partner will be even more essential if the company decides to go for a cloud-native version of Siebel CRM. I would rate them seven out of ten overall.