In order to be made available in the markets, the product needs to offer more discounts, but till now, my company has worked successfully with the professionals from OpenText. My company was able to use the product to deal with many cases.
The cost of the license for SMAX varies depending on the configuration, including the number of seats for users and the customer's specific requirements. It's not a fixed cost and can vary.
The license is on an annual basis and includes everything. They offer two types of licenses; a regular license and a concurrency license - it depends on your requirements as to which would be the most suitable.
What is IT service management (ITSM)? IT service management (ITSM) is the practice of planning, delivering, operating, and improving the IT services an organization provides to its end users.
In order to be made available in the markets, the product needs to offer more discounts, but till now, my company has worked successfully with the professionals from OpenText. My company was able to use the product to deal with many cases.
The cost of the license for SMAX varies depending on the configuration, including the number of seats for users and the customer's specific requirements. It's not a fixed cost and can vary.
The license is on an annual basis and includes everything. They offer two types of licenses; a regular license and a concurrency license - it depends on your requirements as to which would be the most suitable.