If we get experienced support engineers, NetIQ is a good option. Other than support issues, the product is quite good. Overall, I rate the tool a seven out of ten.
CyberSecurity Teacher/Instructor at a consultancy with 51-200 employees
Real User
2021-11-01T19:42:52Z
Nov 1, 2021
I would advise others to read the manuals carefully and do the testing systems first. That's because it has all the bells and whistles when it comes to features, but they are not so easy. It is a full package for everything, but it is not so easy to implement. You should basically clarify things because there are different kinds of doors for different kinds of things. I would rate this solution an eight of 10.
Do not look at features; look at real-time implementation experience. You need organization support, high-level support from management to do the change needed to implement it right. I would rate it as nine and a half out of ten because there is always something to improve.
Consultant at a energy/utilities company with 1,001-5,000 employees
Consultant
2019-06-30T10:29:00Z
Jun 30, 2019
The way it was implemented for the company was mostly for HR integration. So we would synchronize data from SAPHR to an Active Directory. So all the new hiring, all the user provisioning was made by HR on the SAP system. This system was responsible for creating the accounts on the network and mailboxes and all that from that system. So no one has ever created a user manually in AD. It's all automatic. It's a solid product, it's a mature product. You just need to make sure that your IT personnel is properly trained. When you purchase a license, make sure you have support engaged as part of your contract and you'll get your team trained. I would also recommend a proof of concept for sure. That way you can show clients how flexible the product is. I would give the solution a rating of nine out of ten.
User Provisioning Software is a category of software solutions that automate the process of granting and managing user access to various systems and applications within an organization.
If we get experienced support engineers, NetIQ is a good option. Other than support issues, the product is quite good. Overall, I rate the tool a seven out of ten.
I rate NetIQ Identity Manager an eight out of ten.
I would advise others to read the manuals carefully and do the testing systems first. That's because it has all the bells and whistles when it comes to features, but they are not so easy. It is a full package for everything, but it is not so easy to implement. You should basically clarify things because there are different kinds of doors for different kinds of things. I would rate this solution an eight of 10.
I would recommend this solution to others. I rate NetIQ Identity Manager a nine out of ten.
Do not look at features; look at real-time implementation experience. You need organization support, high-level support from management to do the change needed to implement it right. I would rate it as nine and a half out of ten because there is always something to improve.
The way it was implemented for the company was mostly for HR integration. So we would synchronize data from SAPHR to an Active Directory. So all the new hiring, all the user provisioning was made by HR on the SAP system. This system was responsible for creating the accounts on the network and mailboxes and all that from that system. So no one has ever created a user manually in AD. It's all automatic. It's a solid product, it's a mature product. You just need to make sure that your IT personnel is properly trained. When you purchase a license, make sure you have support engaged as part of your contract and you'll get your team trained. I would also recommend a proof of concept for sure. That way you can show clients how flexible the product is. I would give the solution a rating of nine out of ten.