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Zscaler Zero Trust Exchange pros and cons

Vendor: Zscaler
4.2 out of 5
Badge Ranked 1
682 followers
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Zscaler Zero Trust Exchange Pros review quotes

DO
May 18, 2023
The user interface of Zscaler Private Access is excellent. With proper knowledge and expertise, one can efficiently handle intricate enterprise environments without feeling overwhelmed. This leads to exceptional productivity for managed service providers. The user experience is remarkably streamlined, enabling the management of even the most complex enterprise setups without any excessive complications.
Thomas Pane - PeerSpot reviewer
Jun 29, 2023
The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O.
AA
Feb 4, 2021
I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway.
Find out what your peers are saying about Zscaler, Palo Alto Networks, Cato Networks and others in ZTNA as a Service. Updated: March 2024.
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SB
Jun 26, 2022
The VPN is great for the stability on offer and for the cloud updates and insights you can get.
NB
Jul 17, 2020
The scalability of the solution is great.
BS
Jun 24, 2019
We don't need to connect anymore. It is automatically connected when you log on in Windows.
Harish-Singh - PeerSpot reviewer
Sep 22, 2023
The most valuable features are the File Type Control and SSL bypass policies. We
Venugopal Potumudi - PeerSpot reviewer
Nov 7, 2022
It is straightforward to set up.
SD
May 18, 2023
The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation.
KK
May 30, 2023
With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable.
 

Zscaler Zero Trust Exchange Cons review quotes

DO
May 18, 2023
To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently.
Thomas Pane - PeerSpot reviewer
Jun 29, 2023
The area that requires improvement is their support. The current support is lacking.
AA
Feb 4, 2021
It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best.
Find out what your peers are saying about Zscaler, Palo Alto Networks, Cato Networks and others in ZTNA as a Service. Updated: March 2024.
768,578 professionals have used our research since 2012.
SB
Jun 26, 2022
I can't speak to any missing features.
NB
Jul 17, 2020
There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors.
BS
Jun 24, 2019
SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required.
Harish-Singh - PeerSpot reviewer
Sep 22, 2023
There is some issue while accessing the portal. It takes too long.
Venugopal Potumudi - PeerSpot reviewer
Nov 7, 2022
We would like to extend the SASE applications for Zscaler.
SD
May 18, 2023
More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry.
KK
May 30, 2023
The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion.