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Gigamon Deep Observability Pipeline vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Gigamon Deep Observability Pipeline boosts productivity and efficiency through reduced troubleshooting, improved security visibility, and optimized resource management.
Sentiment score
7.3
Zscaler Zero Trust Exchange enhances ROI through cost savings, improved security, productivity, and reduced operational expenses and support issues.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
Cybersecurity Senior Program Manager at Dayforce
In terms of time savings, since users no longer manually connect to the VPN, access became seamless, improving user productivity, especially for remote users.
Technical Team Lead - Content Security at Valuepoint Systems
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Lead Engineer at FIS Global
 

Customer Service

Sentiment score
5.4
Gigamon Deep Observability Pipeline's technical support is generally praised, though outsourced support presents challenges for some users.
Sentiment score
4.9
Zscaler's support is praised for knowledge and responsiveness but varies in resolution time and regional quality.
The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
The support engineers are technically knowledgeable, particularly for Zscaler Private Access related issues, providing clear guidance and documentation for troubleshooting.
Technical Team Lead - Content Security at Valuepoint Systems
They have provided the numbers and contact supports, and it is almost immediate.
Cybersecurity Senior Program Manager at Dayforce
Sometimes, support takes time since the solution has some bugs that need fixing.
architect at Tata Consultancy
 

Scalability Issues

Sentiment score
6.5
Gigamon Deep Observability Pipeline excels in scalability, especially in cloud environments, accommodating large deployments with ease and flexibility.
Sentiment score
7.6
Zscaler Zero Trust Exchange is scalable and cloud-native, facilitating easy, hardware-free user expansion with high performance and adaptability.
Scaling has been observed from a smaller user base to larger deployments without many major architecture changes, which is a significant advantage.
Technical Team Lead - Content Security at Valuepoint Systems
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Cybersecurity Senior Program Manager at Dayforce
 

Stability Issues

Sentiment score
7.2
Gigamon Deep Observability Pipeline delivers stable, reliable performance in data centers, with high ratings despite minor issues in older systems.
Sentiment score
7.8
Zscaler’s platform is highly reliable and stable, with minor connectivity issues and occasional slight latency during data transfers.
Overall, from this experience, it is a stable and production-ready platform suitable for enterprise use.
Technical Team Lead - Content Security at Valuepoint Systems
Zscaler Zero Trust Exchange Platform is very stable.
Cybersecurity Senior Program Manager at Dayforce
 

Room For Improvement

Gigamon Deep Observability Pipeline needs security enhancements, improved GUI, better performance, cloud support, and easier setup and hardware handling.
Zscaler's platform needs latency and usability improvements, better multi-tenancy and support, clearer pricing, and enhanced SIEM integration.
It would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views.
Technical Team Lead - Content Security at Valuepoint Systems
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
Cybersecurity Senior Program Manager at Dayforce
They might be able to identify if something is missing with Zscaler.
architect at Tata Consultancy
 

Setup Cost

Gigamon Deep Observability Pipeline is often seen as expensive, but pricing perceptions vary based on needs and roles.
Zscaler Zero Trust Exchange Platform has high subscription costs but offers ROI by reducing infrastructure needs and enhancing security.
There is minimal setup cost since it is a cloud-delivered platform, eliminating the need to invest in additional hardware such as VPN gateways or maintain infrastructure.
Technical Team Lead - Content Security at Valuepoint Systems
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Cybersecurity Senior Program Manager at Dayforce
 

Valuable Features

Gigamon Deep Observability Pipeline improves network visibility, performance, and security through advanced traffic analysis, integration, and process efficiencies.
Zscaler Zero Trust Exchange offers scalable security with zero trust access, app segmentation, and flexible identity-based control for organizations.
The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
One of the best features is seamless access without VPN, removing the need for manual connections and improving performance.
Technical Team Lead - Content Security at Valuepoint Systems
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
Cybersecurity Senior Program Manager at Dayforce
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
architect at Tata Consultancy
 

Categories and Ranking

Gigamon Deep Observability ...
Ranking in Data Loss Prevention (DLP)
33rd
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (42nd), Event Monitoring (15th), Security Information and Event Management (SIEM) (41st), Web Application Firewall (WAF) (34th), Advanced Threat Protection (ATP) (24th), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (16th)
Zscaler Zero Trust Exchange...
Ranking in Data Loss Prevention (DLP)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Cloud Access Security Brokers (CASB) (8th), Application Control (5th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of August 2026, in the Data Loss Prevention (DLP) category, the mindshare of Gigamon Deep Observability Pipeline is 0.5%, up from 0.2% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 4.0%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP) Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform4.0%
Gigamon Deep Observability Pipeline0.5%
Other95.5%
Data Loss Prevention (DLP)
 

Featured Reviews

TN
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
Experience boosts operational efficiency while performance sees room for improvement
I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else. I am working with Dynatrace Operator. I am also working with Algosec, Alluvio, CrowdStrike, Firemon, Gigamon Deep Observability Pipeline, and other solutions. I think it's a good tool, and I am satisfied with it. We have not stored cloud workloads with Gigamon Deep Observability Pipeline yet; we are still on-premises. The technical support takes about one to two hours to respond, which is acceptable. I am satisfied with the scalability of the product. The interface is good.
Vibin Thomas - PeerSpot reviewer
Technical Team Lead - Content Security at Valuepoint Systems
Zero trust access has transformed remote connectivity and now simplifies secure app usage
Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
8%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise46
 

Questions from the Community

What needs improvement with Gigamon Deep Observability Pipeline?
Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good. They need to improve their performance.
What is your primary use case for Gigamon Deep Observability Pipeline?
I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.
What advice do you have for others considering Gigamon Deep Observability Pipeline?
I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else. I am working with Dynatrace Operator. I am also working with Algosec, Alluvio, CrowdStrike, F...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
How to minimize false positives for PII and PCI around different data systems across the globe?
Personal information always should be under high protection from manipulations which is why it is the responsibility of those collecting the data to keep the integrity of these data and check and u...
What is your experience regarding pricing and costs for Zscaler Cloud Protection?
This is an area where I have candid feedback from our organization regarding pricing, setup cost, and licensing for Zscaler Zero Trust Exchange Platform. Overall, I would assess the pricing as a si...
 

Also Known As

Gigamon, GigaSecure
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Gigamon Deep Observability Pipeline vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.